Pharmacy Technician Customer Service

JENNIFER SPALLONE

*** ***** ***** ****, *** *L, Yonkers, NY 10704

917-***-**** · ************@*****.***

https://www.linkedin.com/in/jen-spallone-0841b95

EXPERIENCE

Jade Promotions/Marketing, Sales and Promotions Specialist (2017-Present)

Daymon Interactions/Ahold/SAS, Sales Advisor and Merchandiser (2018-2021)

Conducting product demonstration events and visual merchandising displays of products

Promoting product features and stressing key selling points

Traveling to sites and creating product demonstrations and displays

Increasing product sales through product presentations and display creations

Magellan Health, PTCB Certified Pharmacy Technician (2018)

Maintained pharmacy functions including inventory control/reordering, stock rotations and expiry checks

Processed and dispensed medication prescriptions

Performed aseptic and sterile compounding of medication preparations

Assisted in facilitating the overall optimal operation and peak performance of the pharmacy

LLR, Public Relations & Sales Consultant (2016-2018)

Utilized social media skills to coordinate promotions, advertising and marketing

Provided customer service, suggestive selling and client engagement to bolster sales

Directed client traffic and generated buzz and interest from hosting online pop up sale events

Suggested and edited marketing copy

NY-Presbyterian Hospital/Weill Cornell, PTCB Certified Pharmacy Technician (2012-2017)

Prepared patient medication orders

Managed medication inventory

Performed Omnicell functions, medication QA checks, temperature monitoring and medication reordering

Compounded oncologic and chemotherapeutic IV preparations

TMO Public Relations, Senior Account Executive (2010-2011)

Secured traditional and online media placements for clients

Scheduled media interviews/tours, coordinated “Days of Media” and arranged client “meet and greets”

Generated press releases, media alerts, pitch letters, client/product backgrounders and spokesperson bios

Compiled, updated and pitched customized media lists for clients

TK\PR Public Relations, Senior Account Manager (1998-2009)

Procured top tier national and international, traditional and online media placements for clients

Developed client presskits and suggested website design updates/layouts

Participated in client product launch events, trade shows and new business procurement proposals

Collaborated with client related organizations, joint venture partners and respective PR firms/departments

Maintained company calendar, business contacts database and provided miscellaneous office support

Highlights: * FOX’s House M.D. hit television show featured a character using a client’s product

* Renowned photojournalist from The New York Times Sunday Styles section attended and publicized a client’s nonprofit event which garnered much fundraising attention * Nearly exhausted a client’s product inventory after executing a product placement in Parade Magazine * Efforts contributed to the acquisition of a client by Johnson & Johnson

Awards: “Outstanding Contributions Toward the Success of Oraqix” Award (Dentsply Pharmaceutical) and “Dedicated Service” Award (The Save U.S. Pets Foundation)

Healthcare Clients: Dentsply Pharmaceutical – Oraqix (first needle-free dental anesthetic), Immunetics, Inc. - first FDA approved detection tests for lyme disease and anthrax infections, Can-Am Care, Inc. - OneTouch diabetes kit and HUGO mobility assistance devices, ReliOn – first blood pressure monitor designed for women, Inverness – SoyCare HRT alternative soy based products, ClearPlan Easy Fertility Monitor – first digital ovulation monitor, eDiets.com - first premier online dieting site, BurnOut Ocean Tested Sunblock – first sunblock to feature Avobenzone/Parsol 1789 (Also, Edward Mirell – titanium jewelry, Gale International and KPF – real estate and architecture and nonprofits Trust for Public Land and The Save U.S. Pets Foundation)

Enrollment Marketing Department, Pace University, Marketing Assistant (1993-1999)

Assisted in developing advertorial copy for direct marketing mailers, catalogs and brochures

Aided in drafting letters, memorandum and print orders

Managed computer databases on projects and distributed confidential correspondence

Student Life/Housing Office, Pace University, Resident Assistant (1997-1999)

Organized meetings to educate and apprise students of residential procedures and concerns

Coordinated and promoted educational and recreational events

Supervised and supported the safety and well being of dormitory students

Governed, advised and mediated peer conflicts

EDUCATION

Pace University, B.B.A., Lubin School of Business, Marketing Concentration/Mathematics Minor

The Manhattan Institute, Pharmacy Technology Program

Prior Collegial Affiliations (Honors Program, Pace Press Newspaper, Pace Pals (foreign exchange program), Pace Reps (provided school tours to prospective students), Kappa Alpha Tau) and Collegial Awards (JS Schiff Senior Achievement Award, Pace Setter Key, Pace S.E.T.T.E.R.S. Letter, “Resident Assistant of the Year,” “Excellence in Mathematics,” Pace Dean’s List and Dean’s Scholarship)

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