JILSHA SHAJU

CONTACT

+91-996*******

+971-*********

adyzul@r.postjobfree.com

Manjaly (H), Elavoor (P O),

Ernakulam, Kerala – India

Pin : 683572

Valid UAE Visa

PROFILE

* ***** ** ********** ** accounting functions, Capable Of handling any kind of job in very responsible manner. Seeking to obtain a position that will allow me to utilize my extensive educational background, strong organizational skills, and previous accounting experience. Experience with cash-flow structuring and management, financial and strategic planning. A self-motivated and dedicated learner with an established and recognized skill set in customer service, administrative skills and written communication.

WORK EXPERIENCE

BRANCH HEAD 9/4/2022 - STILL

Manappuram Finance

Kerala – India

Supervise staff in operations such as account management, customer service, financial operations and other bank functions.

Monitor all balances and deposits to ensure that all money is accounted for and the proper procedures are followed at all times.

Develop and implement policies and procedures to maintain compliance with regulatory financial service standards

Delivered specialized financial planning to diverse client base by liaising with local organizations and industry experts

Provided optimal assistance to customers in opening, checking, and closing accounts

Optimized branch operations by leading continuous improvement initiatives and implementing new processes

ASSISTANT BRANCH HEAD 17/8/2020 – 8/4/2022

Manappuram Finance

Kerala – India

Monitoring daily operations, including cashier and teller activities, to ensure adherence to company policies and procedures.

Providing customer service by answering questions about products or services, processing transactions, and resolving complaints.

Preparing reports on activity within each branch office, including deposits and withdrawals, loan activity, and customer complaints.

Coordinating with IT personnel to ensure that bank systems are running efficiently and effectively.

Managing staff members in the branch including hiring, training, motivating, and disciplining employees.

Complete reports on regular basis related to branch performance.

Assist manager in all areas of the branch as required. SKILLS

Time Management

Customer Service

Problem Solving

Team work

Cash Handling

Critical Thinking

Observation Skill

Logic Thinking

Multi Tasking

Account Mangement

Excellent Communication

TECHNICAL SKILLS

Basic Computer Knowledge

MS Office(Word, Excel….)

Tally

PERSONAL INFO

Nationality : Indian

D O B : 2/4/1998

Gender : Female

Marital Status : Married

PERM Address :Kandammuri(H)

Poovathussery(PO)

Thrissur,

Kerala – India

Pin : 680741

PASSPORT DETAILS

Passport No : T3649706

Date Of Expiry : 19/12/2029

DRIVING LICENSE

Valid Indian Driving License

LANGUAGES KNOWN

English

Hindi

Malayalam

Tamil

CASHIER 20/11/2018 – 16/8/2020

Manappuram Finance

Kerala – India

Receipting of Cheques and Cash payments received daily.

Balancing of Cash and Cheques with Cashier Reports.

Serving Customers and Employers queries over the counter and via telephone in relation to Accounts, withdrawals, contributions and other products.

Printing interim and detail statement upon members request.

Monitored and verified suspicious activity on customer accounts.

Received loan and utility payments, sending funds to correct destinations.

Arranged monies received in cash boxes and coin dispensers according to denomination.

Performed account maintenance by closing out accounts and changing customer addresses.

EDUCATION

B.Com With Finance (Degree) 2015 - 2018

Calicut University

Carmel college mala,

Kerala – India

+2 (Higher Secondary) 2013 - 2015

Kerala Public Exam

Kerala – India

SSLC (High School) 2013

Kerala Public Exam

Kerala – India

DECLARATION

I hereby declare that the above furnished information is true and correct to the best of my knowledge and belief. JILSHA SHAJU

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