Tiara Tisdale

Customer Service Rep

Baltimore, MD 21230

adyztx@r.postjobfree.com

+1-443-***-****

Excellent attendance and punctually

Outstanding customer services skills

Accepts supervision

Able to meet strict deadlines

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Tax Preparer

Intergraded Capital - Baltimore, MD

December 2008 to Present

Display my knowledge of accounting, for individual and business tax returns.

Operate office machines, such as photocopies and scanners, voice systems and personal computers.

Maintain and update files, inventory, mailing and other database machines.

Call Center Agent

Veletel - Timonium, MD

January 2015 to January 2020

Add contact it retired military veterans to discuss getting them better mortgage rates student loans and

health benefits

Office Assistant

America Works - Baltimore, MD

March 2008 to April 2008

Maintain and update files, records as well as other documents'.

Assist clients with their employment search.

As well as teaching them the basics knowledge of resume writing.

Compiling employment leads for the clients, also developing relationships between employers with

potential employees.

Telemarketer/Collections

MCI World Com - Hunt Valley, MD

April 2002 to July 2004

Contact businesses or private individuals by telephone in order to solicit goods or services, or to request

donations for charitable causes.

Obtain information such as names and address and method of payment, and enter orders into the

computer.

Maintain records or contact, accounts, and orders.

Deal with customers diligently, courteously and professionally while collecting payment

Negotiate payment plans while responding to customers inquiries.

Communicate with outside organizations such as Third party representatives, regarding accounts.

Education

College Credits in Business

Baltimore City Community College - Baltimore, MD

September 2001 to June 2004

College in Customer service / human resources development

Baltimore, MD

Skills

• Microsoft office, Word Perfect, Excel, micro Word, Power Point, Drake Software (10+ years)

• Excel

• EMR Systems (2 years)

• Microsoft Word

• Customer Service (10+ years)

• Typing (10+ years)

• Basic Math (10+ years)

• Microsoft Office (10+ years)

• Order Entry

• Telemarketing (10+ years)

• Financial Report Writing (10+ years)

• Accounting (10+ years)

• QuickBooks (10+ years)

• Bookkeeping (10+ years)

• Computer skills (10+ years)

• Tax experience (10+ years)

• Accounts receivable (3 years)

• Human resources (4 years)

• Data entry (10+ years)

• Office manager experience (10+ years)

• Account Reconciliation (10+ years)

• Microsoft Outlook (10+ years)

• Research

Additional Information

Professional Skills:

Microsoft Word, Microsoft Offices, Power Point, Word Perfect, Excel, Drake, Scanning, Copying and Instant

Tax Services Software

25-40 wpm.

Contact this candidate