Crystal Muglia

***** ********** 734-***-****

Brighton, MI 48114 adyztt@r.postjobfree.com

CAREER OBJECTIVE:

Obtain Senior Program Management position with a company that will benefit from an experienced, assertive problem solver who prioritizes customer requirements while managing cost, quality, and timing issues.

EMPLOYMENT HISTORY:

Program Manager, Adient October 2018- Present

Manage current production programs built in Lansing and new MY22 Blackwing program by leading the SDT team through scope changes, engineering changes, and effective execution of the PLUS process and launch performance

Develop and lead cross functional team to assure project success while maintaining and building transparent relation ship with customer for all aspects of programs up to and including launch.

Creates all team meetings, agendas, keeps focus on tasks to be performed and progress including change management, team open issues lists both internally and externally, gate reviews and sign offs

Report out in monthly program reviews with top management brining focus to most important issues, status, etc

Series Project Manager & Launch Manager, Webasto Convertibles November 2017 – October 2018

Managing all pre-series build events on the production floor including working with supply base to bring in product, developing the build plan for the line that incorporates pre-series tops for customer, testing, training, time studies, etc to prepare for production and run @ rate

Reporting out status of SOP readiness to management globally and internally including line readiness with cross functional team to ensure success of launch and obtain assistance in problem resolution and timing conflicts

Managing implementation of an external warehouse including coordinating business warehouse activities, training of third-party warehouse supplier colleagues, in conjunction with run @ rate activities for program launch

All Series Project Management tasks below for all four production programs at Webasto except warranty responsibility

Project Manager Take Over Business, Webasto Convertibles July 2017 – March 2018

Manage take over business awarded for new commodity of two programs July 2017. One program was current production the other SOP was Dec 2017

Production line was moved to Webasto, set up and running in five weeks. Shipping saleable product in 8 weeks.

Second takeover program launched on time passing run @ rate Dec 22, 2017, full PPAP March 28, 2018

Facilitated daily meetings with customer and internal cross functional team maintaining all time lines, action plans, costs and ensuring product exceeds customer expectations in a timely, cost effective manner.

Managing all aspects of both programs including part availability from supply base, all change notices including initial release, service releases, engineering changes for implementing Webasto standards, continuous improvement, and supply base feedback

Continued performing all Series Project Manager tasks from below production programs

Series Project Manager, Webasto Convertibles September 2016-Jan 2018

Project manager for both production lines including OEM direct communication, budget and coordination of changes both internal and external, and reporting program status to executive management and customers in all aspects including VA/VE, Top 5, Quality, CCMs, etc.

Managing and reporting out for all warranty and approving/disputing warranty debits as needed

Assist Operations by leading problem resolution cross functional team to supply design, process, quality, etc solutions for issues impacting FTT, inventory, our customers, and/or hours per top

Managing Electrical aspects for both new programs in development, working directly with the customer and suppliers to satisfy all timing, cost, and deliverable requirements while ensuring all parties satisfaction

Project Coordinator, Webasto Convertibles January 2015-August 2016

Establish and / or meet Series Project objectives. Identify and ensure adequate and appropriate resources are engaged to the project to ensure the design is controlled and the customer's needs are met, creating timelines and action plans as necessary to review internally and externally

Issuance and processing of Purchase Requisitions (EBP’s) for Series Projects and ultimately responsible for meeting cost targets and staying within budget targets

Manage engineering and customer driven scope changes (cost, timing, and internal estimates), visual BOM with latest release levels, costs, part availability and other relevant project information

Attend, report out, and ensure all updates are available for Steering Group, CAB, APQP, Gate Reviews, and keep all team members informed and up to date in all internal team Meetings

Manage and report out warranty claims with analysis, root cause, cost, corrective actions, etc.

Managing Electrical (ECU) aspects for both new programs in development, working directly with the customer and suppliers to satisfy all timing, cost, and deliverable requirements while ensuring all parties satisfaction

Supplier Quality Engineer, Webasto-Edscha Cabrio August 2011- December 2014

Lead Supplier Quality Engineer in launch of the two newest programs by managing all supplier quality tasks from hosting and creating supplier design reviews and PPAP processes, ensuring feasibility and capability of suppliers, ensuring gage designs meet all critical characteristics, performing APQP activities from prototype through PPAP (AIAG Standards), SOP, and assisting in creating and performing Launch Readiness Reviews and Process

Manage the performance of the supply base through all phases of a product life by ensuring suppliers meet the requirements set forth in the Supplier Quality Manual, ensuring suppliers meet PPAP timing and requirements, ensuring suppliers are allowing us to meet customer requirements and assisting in prevention

Completing accurate supplier quality audits (VDA 6.3 Lead Auditor 2013) for potential and current production suppliers reviewing all process flows, critiquing quality documents such as FMEA and Control Plans

Properly and punctually maintain all systems including SAP, Mini-PLM, EBP, and Ensemble as it relates to Purchasing activities and training team members on applications.

Perform problem solving and root cause analysis with suppliers, internal quality and manufacturing teams on all supplier related issues, developing and reviewing 8Ds for customers and suppliers, monitoring and tracking corrective actions to diminish repeat issues

QUALIFICATIONS:

PMP certified since January 2015

Leadership Training 2016

Possesses aggressive but progressive work ethic in all aspects of employment

Excels under pressure and under extreme time restraints while maintaining quality and excellent customer communications

Extensive leadership work experience starting with positions in Project Management 2005-2007, Logistics 2007-2008, Provisioning Technician (Team lead) 2008-2011

EDUCATION:

Lawrence Technological University December 2009

oBachelor of Science - Mechanical Engineering

oThermal Design Concentration and Entrepreneurial Certificate

Schoolcraft College April 2005 Associate degree Engineering

REFERENCES: Available Upon Request

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