Dana Timmons

Retail Sales, Customer Service, Beauty & Skin Care, Makeup Artist Leader

Wappingers Falls, NY 10520

adyznj@r.postjobfree.com

+1-914-***-****

Administrative Assistant, Makeup Artist, customer service, retail sales associate Authorized to work in the US for any employer

Work Experience

Beauty Ambassador

Bare Escentuals - Poughkeepsie, NY

June 2017 to January 2019

● Assists with non-sell tasks as assigned.

● Consistently creates a welcoming environment for the client, focusing on the fun factor, the girlfriend experience with equal focus in driving top line sales.

● Uses ice-breakers to build relationships with clients. Asks open-ended, probing questions to gain understanding of skin care and other beauty needs. Confirms the client needs, offering products through demonstration and education. Confirms choices and closes the sale.

● Consistently utilizes company tools and resources, building a client based business and following up accordingly.

● Meets/exceeds all personal goals.

● Assists in the maintenance of merchandising/display/marketing standards and that store is consistently replenished.

● Assists in the maintenance of consistent standards of cleanliness, maintenance and organization.

● Follows all safety and emergency procedures.

● Follows all policies and procedures. Immediately reports any variances to Store Managers, District Manager, Store Operations or Human Resources.

● Assists in the preparation and completion of accurate physical inventory as requested.

● Refers qualified Beauty Ambassadors to management.

● Maintains open/flexible availability at all times.

● Consistently follows the BareMinerals Appearance Guidelines.

● Creates and ensures an environment where all employees are treated fairly and respectfully.

Beauty Advisor

Sephora - Poughkeepsie, NY

September 2019 to November 2020

● Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience

● Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends

● Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client

● Models a strong brand identity based on the Sephora Inside JCP values and culture

Sales Associate

Torrid - Poughkeepsie, NY

April 2019 to August 2019

• Uses Selling Skills

• Provides a shopping experience that will encourage customers to return by demonstrating good product knowledge, friendly personal presentation, and professional handling of difficult situations

• Covers the sales floor zone as assigned

• Performs cash register functions as required and ensures accuracy and efficiency

• Shares fashion knowledge and information with customers and members of store team

• Assists with planogram changes including store map, wall, fixture, merchandising mix, etc.

• Follows the visual standards for proper presentation, and housekeeping standards or cleanliness and neatness

• Communicates fashion trend information to management and respective HQ partners

• Complies with loss prevention policies and procedure

• Is aware of activities on the selling floor, informs management of suspicious activities and appropriately responds to these activities as necessary

• Understands and complies with Company policies and procedures

• Assists in the organization of backroom including stocking and arranging products and supplies

• Performs other duties as assigned

• Works and communicates well with others, regardless of position, to achieve best results

• Appropriately represents the store to customers and co-workers

• Maintains professionalism at all times

• Takes direction well and follows though with SM/ASM on assignments

• Takes responsibility for own performance and consistently meets commitments Waitress/Bartender

Luckys - Beacon, NY

September 2014 to August 2015

● Provided excellent customer service: worked closely with restaurant staff to ensure that orders were served in an efficient timely manner

● Trained incoming staff regarding the restaurant's procedures, culture and practices

● Collaborated directly with Quarterdeck partners and sponsors to ensure promotion and upward sales - worked with staff

● Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict solving Independent Beauty Consultant

Mary Kay Inc - Wappingers Falls, NY

February 2009 to January 2014

● Beauty consultant for this well established company. Conducted one-on-one client consultations to identify skin care needs & answer questions regarding product line. Preform facials & makeovers as well as conduct open houses &

● Marykay

● parties upon request. Managed all aspects of the business including inventory control, sales & marketing, product presentation, customer relations & bookkeeping & tax preparation,

Waitress/Server

Dutchess Diner - Poughkeepsie, NY

September 2011 to December 2013

● Escorts customers to their tables and ensures they are settled comfortably; offers coffee and other drinks

● Presents the menu to customers, answers queries about it, and makes suggestions if necessary

● Informs patrons the restaurant’s daily specials

● Explains the preparation and cooking methods as well as ingredients of various menu items

● Takes orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen

● Serves food and beverages promptly

● Ensures that customers are enjoying their meals or that they do not have any problem with their food

● Checks their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages

● Collects the customers’ payments and prepares bills with itemized costs and appropriate taxes

● Prepares and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments and napkins in every table or counter.

● Performs other duties like brewing coffee and preparation of salads and appetizers

● Decorates dishes prior to serving

● Ensures that there are adequate supplies of food, tableware, linens, and beverages

● Offers wine selections, put this in the proper wine glass, and pour the wine for customers

● Stays alert for customer’s requests and be prompt to address them

● Performs other tasks assigned by supervisor or manager from time to time Administrative Assistant

Flavormatic Industries Inc - Town of Wappinger, NY February 2004 to January 2006

● Kept detailed records of important conferences such as board meetings and committee meetings.

● Word-processed documents, edited and proofread when necessary, wrote thank-you letters and prepared mailing lists.

● Managed incoming and outgoing mail/emails/checks and kept a daily deposits ledger.

● Helped company employees with administrative issues on a regular basis.

● Answered and initiated calls, took and reported messages in a timely accurate fashion and received visitors and directed them wherever required.

● Maintained front-desk areas clean, spacious, and presentable.

● Maintained good, productive contacts with clients and company staff.

● Performed bookkeeping and accounting work such as bank transactions, accounts report and insurance.

Education

High school or equivalent

Croton Harmon High School - Croton-on-Hudson, NY

September 1988 to June 1992

Associates

The College of Westchester

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