Customer Service Health Aide

RENEE FREEMAN

*** **** ******, ********, *** York, 13203, US • 315-***-**** • adyzn5@r.postjobfree.com Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. Looking forward to taking on a new challenge with a successful team. Ready to put my skills and experience to work in a new and challenging role. Personable and outgoing

Excellent communication skills

Punctual

Mail distribution

Research skills

Multi-line phone proficiency

Professional phone etiquette

Cleaning abilities

Pleasant demeanor

Customer service

Time management

Attention to detail

Patient Management

Supporting personal needs

Dementia and Alzheimer's knowledge

Companionship and emotional support

Recording vital signs

GED - 2007

Henninger High School - Syracuse, NY

Home Health Aide - Home Health Aide certification - 2010 St. Joseph's Health Hospital - Syracuse, NY

Recreational Aide - September, 2021 to Present

Syracuse City School District - Syracuse, NY

Help students in the cafeteria, keep cafeteria clean, sanitize, and wipe down tables. Home Health Aide - October, 2010 to August, 2011

St. Joseph's Health Hospital - Syracuse, NY

Helped clients with laundry, meal preparation, and other duties. Kept track of medications for patients with a variety of ailments. Offered emotional support to patients and their families, as well as instruction in healthy meal preparation, independent living, and disability or illness adaptation.

Drove the client to and from doctor's appointments and other related errands. Followed nutritional plans, which included purchasing ingredients from local stores to prepare optimal meals. Kept track of patients' well-being.

Receptionist - October, 2007 to October, 2010

The Hearth on James - Syracuse, NY

Give guests accurate and precise information.

Kept track of visitors and screened them for access to the facility and inter-office personnel. Distributed incoming mail throughout the office to the appropriate recipients. Checked in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives. Greet customers, determine the reason for their visit, and direct them to the appropriate staff member. Assisted customers in emergency situations with care, whether over the phone or in person. Professional Summary

Skills

Education

Work History

Food Service Worker - March, 2007 to September, 2007 James Square Health & Rehab - Syracuse, NY

Followed the health code's guidelines for sanitizing dining ware and kitchen equipment. Replenished condiments, coffee, other beverages, and supplies while keeping the service areas clean. Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes. Cleaned and sanitized dishes and utensils, ensuring that there were always enough supplies on hand to meet expected customer demand. Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company. Home Child Caregiver - October, 2011 to July, 2021 Self Employed - Syracuse, NY

Secured both indoor and outdoor areas to protect the children in my care. Engaged groups of culturally diverse children in a creative, safe, and focused setting. Cleaned up spills quickly and sanitized thoroughly throughout the day. Kept the children safe and secure at all times.

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