Carol Anderson
PO Box **** Medicine Hat, AB
780-***-**** / Email Address: adyzlx@r.postjobfree.com
Makami College- Receptionist
Calgary, AB
November 2022– April 2023 (College Closed Permanently)
Job Function:
First contact for customer service
Providing various inquiries/tasks for students
Answering a multi telephone line and processing to correct employees
Data entering and usage of medical computer programs /spreadsheets
Microsoft Word, Excel, Outlook SharePoint, Teams inputting/usage.
Filing and creating various files daily
Selling of supplies for students
Restocking inventory
Operation of POS machine and daily reports
Usage of all business machines
CBI-We Care Home Health - Receptionist
Medicine Hat, AB
May 2018- June 2020 (Laid Off -COVID)
Job Function:
First contact for customer service and very comfortable with front line
Provide variety of reception duties
Provide customer service in person, on the telephone, email documentation
Working with Microsoft Office programs – Word, Excel and Outlook
Data entry into various departmental programs
Creating employee files and file management
Processing employee personal documents and emailing to Regional and Head Office.
Photocopying of all forms for field employee. Sorting into distribution areas
Bank deposits and processing email and receipts for Head Office
Ordering of supplies for HCA workers
Varied reception duties as directed from three supervisors
Operation of all business machine ( photocopier, scanner, printer)
Medicine School District 76- Sub Education Assistant-Casual
Medicine Hat, AB
April 2016- June 2017
Job Function:
Provide Education Assistant as needed throughout the Medicine Hat School District 76
Christian Fellowship Church-Custodian
Spruce Grove, AB
June 2011 – April 2015
Job Function:
All general cleaning of the facility
RCMP, Devon Detachment-Clerk
Devon, AB
August 2006 - August 2010 – Full Time
Job Function:
First contact with the general public, industry, business association and municipal and provincial authorities
Provide information/requests to the public by telephone or in person
Dispatch operator for Detachment
Processing month-end documents, invoices, reconciliations
Administration & computer support
Data entering and usage of three different computer programs
Assisting clients with Witness Statements, Motor Vehicle Reports & Security Clearance’s/entering into computer system
Processing files, documents for specified court dates
File maintenance and updating
Ordering stationary stock supplies & Provincial/Federal Forms
Complete regular office duties including typing memos and reports, processing mail and file management
Direct and reconcile Detachment social fund and contingency accounts
Central Alberta Child & Family Services-Clerk
Rocky Mountain House, AB
November 2004- August 2006- Full Time
Job Function:
Provide effective customer service support
Key player for multi- line reception business set, efficient operation of all office equipment, and typing
Receiving and sorting of incoming documents and correspondence, completing any necessary cross-referring, and checking for duplicate copies of information
Provide a file support to twelve case workers, ensure documents are kept up to date and compliant with safety and provincial standards. Creating new files and file volumes as required.
Filing of returned records of adding newly received documents to system.
Issuing and processing all client vouchers.
Preparation and drafting correspondence such as letters, memos, forms and e-mail distribution
Mail services-courier, addressing mail, mail runs (post office/provincial courier) registered mail, open, sort and direct mail to all employees.
Maintain and track the workload of Social Workers by entering screenings, investigations, legal authorities, placements, skill fees, special rates, bring forwards, case management documents.
Nabors Production Services-Administration Assistant
Fort St. John, B.C.
October 2001- September 2004 – Full Time
Job Function:
Scheduling and monitoring certification/safety education of all employees using Microsoft Excel
Responsible for incoming phone calls, daily faxing, sorting and distributing mail, photocopying and filing.
Provide a high level of customer service for walk in customers and employees.
Insure stationery stock is adequate and making on line orders for supplies needed.
Administrative support and project work for Quality Assurance Team.
Organized and set up the office in the Fort St. John Area (created a file system, sorted and categorized all paper work into files, binders) created binders and spreadsheets for quick referencing items.
Responsible for issuing purchase orders and reviewing incoming purchase orders from the field and insuring all charges are to correct areas.
Updating and creating daily/weekly documents and Excel spreadsheets.
Husky Oil Operations Limited-Receptionist
Rocky Mountain House, AB
January 1996-January 1999 (Temporary Position -Full Time)
Job Function:
Responsible for all switchboard functions on a daily basis.
Processing all internal and external mail daily and then distributing it.
Sending all daily faxes and insuring these are transmitted to the correct areas.
Responsible for all production filing, well filing, and distributing documents for the various news centers.
Typing various team safety meeting minutes, accident/incident reports, resume rejections, internal and other various operation documents.
Back-up relief for Division Secretary (50% of the year). These duties include:
1.Coordinating and administering all typing and photocopying requests (confidential and managers typing, bids).
2.Attending the Ram River Safety Committee Meeting once a month and taking minutes.
3.Arranging and scheduling all personnel training courses (training reports, preparation & updating training reports), scheduling coordination with instructors, room setup, invoicing processing),
4.Administrator for all employee benefits (employee verifications, fitness subsidy, employment status changes, personnel status changes queries).
Gulf Canada Resources Limited-Production Accountant
Nordegg Plant, Rocky Mountain House, AB
February 1994-January 1996 (Contract)
Job Function:
Responsible for all production accounting, from daily production to monthly production.
Processed any gas analysis updates, inputted any new data for well that Gulf brought on line.
Reviewing and balancing all month-end production.
Accountable for reading the daily plant charts and weekly charts.
Education:
Mount Royal College, Calgary, AB
Medical Terminology- Taking Courses
Red Deer College, Red Deer, AB
Microsoft Word/Excel
PowerPoint
Northern Lights College, Fort St. John, B.C.
Simply Accounting
Red Deer College, Red Deer, AB
Teacher Assistant Program
Will Sinclair High School, Rocky Mountain House, AB
Speed & Accuracy
North Peace Senior Secondary School, Fort St. John, B.C.
High School, majoring in Clerical Studies
Additional Skills:
Windows XP Primavera P3 (Project Planner)
Avaniti (Payroll Program) Microsoft Works
Simply Accounting Records Management
Charpad PROS/PIRS/JOIN/CPIC - RCMP
Child Youth Information Module MS Office/Excel/Word/Outlook/Google
Customer Service Representative-Financial Institutes
Food Service Certification Floral Design
Medical Terminology