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Customer Service Registered Nurse

Location:
Montgomery, AL
Posted:
August 16, 2023

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Resume:

Shewanda Farris

●Pike Road, AL ***** 205-***-**** or 334-***-**** adyzj6@r.postjobfree.com

CAREER SUMMARY

I have 30 years of experience in the workforce encompassing multiple different occupations. I am an effective communicator both written and verbal. I believe in fostering an inclusive and safe working environment. The most impactful skillsets that I have include my ability to multi tasks and exemplify a creative approach to problem solving. I am a dependable person who is great at time management, always energetic and eager to learn new skills. I have experience working as part of a team and individually.

KEY SKILLS

●Certified Fresenius K Dialysis Machine and Blood Centrifuge Technician

●Fistula and Blood Graft Cannulation

●Effective Verbal and Non- Verbal Communicator

●General Office Automation: PC, Fax, Copier, Coding, Keyboarding

●Exceptional Interpersonal Skills

●Problem Solving and Mitigation

●Time Management

●Multi-tasking

●Self-Starter

WORK EXPERIENCE

Luxor Scientific - Field Service Specialist

(August 2022 – July 2023)

●Follows all policies and procedures related to specimen collection.

●Enters data in a fast-paced environment without errors.

●Performs duties at different locations.

●Acquire great customer service skills.

●Swab patients for COVID Samples and other assigned duties.

●Prepares specimen samples for storage and transportation and adhere to all HIPPA guidelines.

●Resolves and documents problem specimens.

●Complete assignments with accuracy in a timely manner without compromising the quality of the patient sample.

●Exercise good judgment in recognizing and correcting irregularities and/or unusual requests.

Loomis Armored US, LLC – Vault Custodian

(February 2022 – August 2022)

●Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests.

●Count items, record amounts and serial numbers, sign and date receipts and manifests.

●Load/unload wagons or flatbed carts with bags/boxes of coin.

●Sort individual cargo items by route.

●Communicate verbally with co-workers and with customers via telephone.

Fresenius Kidney Care – Certified Clinical Hemodialysis

(August 2017 – April 2021 )

●Perform and Train patient care responsibilities in accordance with mandated policies and procedures, as directed by Registered Nurse.

●Obtaining Vital Signs and Statistics.

●Initiates and Monitors (During Treatment) and Terminates Dialysis Treatment.

●Set up, operate, shut down, clean, and disinfect required and related dialysis equipment.

●Performs Tasks in the Written Documentation of Patient Charts, Findings, Orders and Status via computer and Oral.

●Communication to the appropriate authorized personnel.

Davita Healthcare – Certified Clinical Hemodialysis Technician

(August 2001 – August 2017)

●Perform and Train patient care responsibilities in accordance with mandated policies and procedures, as directed by Registered Nurse.

●Obtaining Vital Signs and Statistics.

●Initiates and Monitors (During Treatment) and Terminates Dialysis Treatment.

●Set up, operate, shut down, clean, and disinfect required and related dialysis equipment.

●Performs Tasks in the Written Documentation of Patient Charts, Findings, Orders and Status via computer and Oral.

●Communication to the appropriate authorized personnel.

Regions Bank – Bank Teller

(December 2020 – October 2021)

●Processed Customer Transactions.

●Assisted with Cash Vault, Sales & Services.

●Provided exceptional customer service.

●Informs clients of different bank offerings.

●Records daily bank transactions.

Visiting Nurses Association – Quality Assurance Clerk and Home Health Aide

(May 1995 – December 2000)

●Input Multi-faceted Data Entry Records.

●Reconciled Weekly Payroll, Managed Itineraries.

●Implements Multi-faceted Care Services for Geriatric Patients.

●Personal Daily Care & Hygiene, Wound Care and Dressing Changes.

●Mobility Therapy and developed proficiency in Catheter Procedures & Techniques.

Fairhaven Nursing Home – Dietary Specialist

(September 1992 – May 1995)

●Managed Dietary Supplies.

●Composed Daily Menus.

●Aided in Geriatric Patient Care.

EDUCTATION

Graduate of Diploma Parker Highschool – Birmingham, AL

(Major Area of Study: Business Administration and General Academic Studies)



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