Education

Bachelor of Science (BS),

Business Administration

**** – University of Tampa

Tampa, Florida

Professional

Accomplishments

Real Estate Sales Person

License, State of Florida

(1995 & 2007) Indiana

(2012)

Dale Carnegie Sales

Training, University of

Tampa, FL (2000)

Certified Sylvan Center

Director, Sylvan University

Baltimore, MD (2001-2018)

Sales Excellence Training

& Certification, Sylvan

University Baltimore, MD

(2012)

The Ritz Carlton’s

Leadership Training

Baltimore, MD (2005)

Delta Airlines 4 Week

Service Training Tampa, FL

(1995)

Core Competencies

*Territory Growth/

Development

*Solution Selling Strategies

*Team Building &

Management

*Market Research & Analysis

*Human Resource

Management

*Budget Preparation/

Administration

*High-Impact Sales

Presentations

*Key Client Retention

*Organizational Leadership

*Result & Goal Oriented

*New Market Penetration

*Business Plan Development

Computer Skills

Microsoft Office, Google

Drive, Social Media

Management, Canva

Design,Web Design,

Photoshop, Powerpoint,

Word, Excel, Quickbooks

Memberships

GTAR Greater Tampa Association

of Realtors, 2007-2012

MSZ Main Street of Zephyrhills,

VP 2005

NAR National Association of

Realtors, 2007-2012

JLGL Junior League, 2006-2008,

R&D Chair

ADL Abu Dhabi Ladies, 2008

AWN American Women’s

Network, 2008

PTA Fundraiser Chair Bevis

2020-2022

Alice Harper

6125 Kestrelridge Drive * Lithia * FL * 33547 * 813-***-**** * adyzh7@r.postjobfree.com EXECUTIVE DIRECTOR

A dynamic, entrepreneurial Executive Director with a 20+ year track record of achievement and demonstrated success driving multimillion-dollar sales growth while providing award-winning sales leadership in highly competitive markets. Adept at driving growth of company revenues and improving sales-team performance. Exceptional mentor and coach. Tenacious in building new business, securing customer loyalty, and forging strong relationships with external business partners.

Professional Experience

REGIONAL EXECUTIVE DIRECTOR, 1996 - 2008, 2012-2014, 2016-2018 SYLVAN LEARNING CENTER – Tampa, Florida Doha, Qatar Directed all sales and operation for five franchise locations, including business development, launching new program rollouts, key account management, customer relationship development, contract negotiations, P&L and budget responsibilities. Provided cross-functional team training, coaching, and mentoring. Facilitated Sales Excellence training seminars and conferences. Managed the local advertising, marketing, promotional campaigns and Human Resource Department. Performed formal sales presentations to customers and sales team. Maximized sales, profits, and net income potential of each franchise.

Established company’s NCLB (No Child Left Behind) Program through a Grant application process tripling full time enrollment.

Instrumental in complete turnaround of under-performing sales team; set higher expectations, implemented Sales Excellence and instituted individual team-member accountability resulting in 300% revenue increase over three years.

Worked closely with a Coop of 23 other franchisees to manage a half million dollar multimedia marketing campaign budget.

Created the Business Plans and updated them each year.

Promoted from Center Director to Regional Executive Director after only one year.

Grew the business from 17 employees to over 90 employees. STRATEGIC PERFORMANCE MANAGER, 2008-2009

MUSANADA – Abu Dhabi, United Arab Emirates

Developed and executed corporate strategy for an Emirati state-owned holding company, overseeing the delivery of $27 billion in public infrastructure assets, $100 million in shared government technologies, and $130 million in other government services.

Business Performance Partner to Executive Directors of all internal divisions.

Rolled out high level plans for all activities in 2008/2009 by developing Team Objectives for across the entire company.

Worked strategically with the CEO, COO and Executive Directors in a series of workshops to provide alignment to corporate objectives and setting measurable targets for each year.

DESIGNATED CHAMPION for rolling out Core Corporate Values across the company in a series or workshops

Developed KPI’s and Dashboards used to measure performance of internal divisions and public infrastructure assets. REALTOR, 1995-1997, 2007 –2015

RENAISSANCE REALTY – Tampa, FL West Lafayette, Indiana Real Estate Sales Associate with a world-class attitude and focus on hard work and honest values is the foundation for my success. Always striving to build valuable and long lasting relationships with clients and paying close attention to the details of each transaction. Represented Vacant Land, Residential, Commercial, Investment and Vacation Properties.

Multimillion Dollar Producer.

90 % of new clients are referred by satisfied past clients or are repeat clients.

Expertise in assisting investors in multi million dollar net worth portfolios. MANAGING PARTNER, 2005 – 2008

HARPER ENGINEERING – Tampa, FL

Develop and manage a wide range of marketing tools, including promotional materials, direct-mail pieces, and content. Manage administrative functions such as P&L’s, Budgets, payroll, invoicing, taxes and licensure. Track, project, and reported both advertising and circulation-based marketing programs. Provide leadership and direction to partners to guide the creation of marketing materials and ensure congruence with objectives.

Increased new-project revenue from $0 to $450,000 within 4 months.

Increased client base by designing and implementing Strategic Customer-Retention plan. PASSENGER SERVICE AGENT, 1995-1997

DELTA AIRLINES – Tampa, FL

As a Ticket/Gate/Baggage Agent, duties included issuing refunds to passengers, computing fares, preparing tickets and making reservation changes, collecting charges for excessive baggage, checking baggage, and providing travel information. Greeted customers when they arrived at the airport. Check in

Developed extensive Customer Service skills, Communication Skills and Interpersonal skills.

*References Available Upon Request *Willing to Travel *Available Immediately

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