Resume

Customer Service

Location:

Windhoek, Khomas, Namibia

Salary:

9000

Posted:

August 16, 2023

Contact this candidate

Resume:

PAULINA MN

SHILONGO

To obtain a position that utilizes and further develop my skills

and allows me to grow professionally and promote your corporate mission and exceed team goals. Demonstrated ability to maintain a pleasant, positive, and courteous demeanor continually. Experience

Autohaus New Vehicles - Receptionist/Switchboard Operator 2020–Till Current

Great visitors warmly and make sure they are comfortable. Answer phone and direct customers/prospects to the appropriate department and ensure to follow-up in a timely manner. Diplomatically handle customer complaints and refer them to the appropriate individual/unit for resolution.

Schedule meetings and managed calendars and perform other clerical receptionist duties such as ﬁlling, photocopy. Allocate leads to sales executives.

Book in of Vehicle stock and vehicle Registration. Always maintain confidentiality of customer and company information

King Price Insurance - Receptionist

2018–2020

Acted as a liaison between the company and priority clients. Managed training and travel schedules for employees. Support numerous customer service.

Maintained oﬃce supply inventory and place.

Keep updated records of oﬃce expenses and costs.

Answers, screen, and forward incoming calls.

paulinampingana55@

gmail.com

P.O.BOX 26184

Windhoek

9000

+264*********

Beaver Canoe Clothing Shop - Sales Assistant/Cashier 2017–2018

Sales Assistant and Cashier Fulﬁlled all retail clerk duties in a high-end sales outlet handling customer services including POS, sales, and inventory management. Made daily cash deposits. Prepare sales action plans and strategies. Creating positive and professional relationships with customers.

Education

International University of Management

2015-2018

Travel, Tourism and Hospitality

Diploma

Highline Secondary School

2008-2010

Grade 10-12

Training

Professional Receptionist Training at (CED) NUST

Certificate in Communication Skills.

Customer Service.