Customer Service Communication Skills

KP KRISTEN POSEY

**********@*****.*** 205-***-**** 101 Big Oak Circle, Alabaster, Alabama, 35007, US Multi-task-oriented

Multidisciplinary professional demonstrating key techniques in policy, procedure, and process improvement initiatives to reduce labor, boost productivity, and maintain quality in all aspects of administrative support. Multitasker with exceptional abilities in material organization and task prioritization. Thorough and dependable Office Worker with excellent administrative skills and a strong background. Strong written and verbal communication skills, as well as proficiency in recordkeeping and writing, are all assets.

Computer, Lightroom and Photoshop software are advanced skills. Strong customer service skills and the ability to resolve conflicts and issues Smooth office procedures and strong client and supplier relationships are two strong suits. Work with several software platforms on a regular basis to produce accurate documentation to support complex, time-sensitive operations.

Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Deadline-oriented

Dedicated to learning, growing, and succeeding in Photography/Editing and in any task that is put infront of me. Dedicated

Oral and written communication, team leadership, and relationship-building skills are all strengths. Solid understanding of all front-office responsibilities, as well as excellent oral and written communication skills. Driven

Interpersonal and written communication

Database management

Expense reporting

Signing out documents

Critical thinking

Record Keeping

Punctual

Office management

Professional phone etiquette

Delivering files

Project management

Deadline driven

Records management

Filing and data archiving

Staff management

Writing reports

Multi-line phone proficiency

Microsoft Office Specialist Certification

Personable and outgoing

Certified Computer Office Assistant

Articulate and well-spoken

Paperwork and documentation

School records monitoring

Processing records destruction

Invoice preparation

Accounting familiarity

Conflict resolution

Policy and procedure modification

Time management

Information processing

Strategic planning

Faxing paperwork

Workers' compensation knowledge

Critical thinker

Supervising staff

Internal communications

Appointment setting

Excellent communication skills

Ordering of supplies

Business Strategy

Flexible

Schedule oversight

Answering incoming calls

High School - 2007

Pelham High School - Pelham, AL

PROFESSIONAL

SUMMARY

SKILLS

EDUCATION

Some college (No degree)

Jefferson State Community College - Shelby-Hoover Campus - Birmingham, AL I have completed most of my core classes.

I have taken Photoraphy/Editing classes through my current job in Huntsville AL. Administration - September, 2007 to March, 2022

Ardent Preschool & Daycare - Greystone - Hoover, AL All outgoing correspondence and reports for managers were written by me. Aided in the planning of the event, including travel and logistical arrangements. All new hires, security, and temporary paperwork were organized by me. I'm responsible for keeping the entire database up to date. Am responsible for the preparation of high-quality reports and general documentation. Oversee the filing system, ensuring that all documents are properly recorded and filed so that they can be retrieved quickly when needed.

Organization of the after-meeting examination and the enrollment examination Was in charge of supplies, vendors, organization, and upkeep in the office. Was in charge of ordering and distributing office supplies while sticking to a set office budget. Composed and drafted all outgoing correspondence and reports for managers Took enrollment, appointment, and question calls.

I'm in charge of petty cash and expenses.

Photographer - October, 2022 to Present

Spoiled Rotten Photography - Birmingham, AL

Complex photo shoots involving large-scale performances at indoor and outdoor venues were completed by me.

Secondary photographic elements such as backdrops and lighting were chosen and altered. Was in charge of cameras that shot thousands of frames per second. Edition of photographs and videos

Checked proofs for print quality, making adjustments and retouching as needed. I have editing software if needed to work remotely. WORK HISTORY

Contact this candidate