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Cleaning Services Customer Service

Location:
Stuarts Draft, VA
Posted:
August 16, 2023

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Resume:

D

Tomeko

Dibble

434-***-****

Tomekoisthebest@iclo

ud.com

Stuart, VA 24477

WWW: Bold Profile

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

SKILLS

Interviewing Skills

Data Entry

Research

Microsoft Office

Customer service

Good work ethic

PPE use

Basic math

Multitasking

Friendly, positive attitude

Relationship building

Communication

Reliable & trustworthy

Decision-making

Problem resolution

EXPERIENCE

3psp

Lincolnshire, IL

Reed Group Ltd/ Aug 2010 to Current

Long term Disability

Warehouse Worker

Fishersville, VA

SURGE/ Oct 2021 to Dec 2021

Staged and sorted multiple types of products for loading. Prepared and completed warehouse orders for delivery or pickup according to schedule.

Worker II

Charlottesville, VA

Uva Facilities Management / May 2007 to Aug 2010

Vacuumed floors and dusted furniture to maintain organized, professional appearance. Used cleaning chemicals following proper guidelines. Cleaned building floors by sweeping, mopping and scrubbing. Interacted pleasantly with clients and guests when performing daily duties. Maintained and organized cleaning supplies stock.

Employed deep-cleaning techniques for areas in need of additional sanitation. Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.

Returned rooms to occupant-ready status to satisfy future guests. Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.

Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow. Requested maintenance orders to fix non-working equipment and address room damage.

Sanitized and cleaned sinks, mirrors, toilets and showers. Adhered to daily cleaning schedules and updated as needed based on demand. Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Communicated with customers about requests for additional supplies or cleaning services.

Maintained clean floors throughout property by sweeping, scrubbing and waxing. Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance. Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary. Communicated with maintenance team on damages to repair. Checked inventory for required supplies and made lists for needed cleaning products. Swept and damp-mopped private stairways and hallways. Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Inspected furniture for damage or stains in between guest stays. Waxed and polished wood furnishings to restore faded appearance. Housekeeperm

Charlottesville, VA

Crothall Healthcare Inc./ May 2006 to May 2007

Vacuumed floors and dusted furniture to maintain organized, professional appearance. Used cleaning chemicals following proper guidelines. Cleaned building floors by sweeping, mopping and scrubbing. Interacted pleasantly with clients and guests when performing daily duties. Maintained and organized cleaning supplies stock.

Employed deep-cleaning techniques for areas in need of additional sanitation. Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.

Returned rooms to occupant-ready status to satisfy future guests. Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.

Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow. Requested maintenance orders to fix non-working equipment and address room damage.

Sanitized and cleaned sinks, mirrors, toilets and showers. Adhered to daily cleaning schedules and updated as needed based on demand. Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Communicated with customers about requests for additional supplies or cleaning services.

Maintained clean floors throughout property by sweeping, scrubbing and waxing. Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance. Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary. Communicated with maintenance team on damages to repair. Checked inventory for required supplies and made lists for needed cleaning products. Swept and damp-mopped private stairways and hallways. Sorted and counted linens and organized in storage areas. Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Inspected furniture for damage or stains in between guest stays. Sale Associate/Pharmacy Technician

Lovingston, VA

Eckred Drugs/ Aug 2005 to May 2006

Teamed with peers, technicians and pharmacists to prioritize and complete orders. Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Verified prescriptions and drug labels, documents and packages. Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.

Interpreted and processed medication orders under supervision of pharmacist. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.

Prepared prescription transfers to other pharmacies. Transmitted claims to insurance companies for payment and reconciled EOBs. Improved inventory management procedures to reduce overhead, backorders and overstock.

Leveraged database to confirm validity of prescriptions, patient data and drug side effects.

Flagged potential side effects and allergies to prescribed medications for patients. Answered telephones to respond to questions or requests. Promoted supplement and nutritional products to maximize sales and customer wellness.

Entered prescription information into computer databases. Operated cash registers to accept payments from customers. Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.

Received written prescription or refill requests, verifying information for completeness and accuracy.

Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.

Cleaned and maintained equipment or work areas according to prescribed methods. Ordered, labeled and counted stock of medications and entered inventory data into computer.

Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Checked medications for content, accuracy and completeness of drug packaging and labeling.

Maintained proper storage and security conditions for drugs. Prepared and processed medical insurance claim forms and records. Received and stored incoming supplies and informed supervisors of stock needs and shortages.

Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.

Established or maintained medications and other patient profiles. Mixed pharmaceutical preparations according to written prescriptions. Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.

Transferred medication from vials to sterile, disposable syringes using aseptic techniques.

Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.

Housekeeper

Charlottesville, VA

Westminister Canterbury/ Jul 2005 to Aug 2005

Vacuumed floors and dusted furniture to maintain organized, professional appearance. Used cleaning chemicals following proper guidelines. Cleaned building floors by sweeping, mopping and scrubbing. Interacted pleasantly with clients and guests when performing daily duties. Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Employed deep-cleaning techniques for areas in need of additional sanitation. Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.

Returned rooms to occupant-ready status to satisfy future guests. Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.

Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow. Laundered sheets and removed stains to restore linens to pristine condition. Requested maintenance orders to fix non-working equipment and address room damage.

Sanitized and cleaned sinks, mirrors, toilets and showers. Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.

Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Adhered to daily cleaning schedules and updated as needed based on demand. Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Supplied extra towels and toiletries when requested to optimize guest comfort. Communicated with customers about requests for additional supplies or cleaning services.

Maintained clean floors throughout property by sweeping, scrubbing and waxing. Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance. Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary. Communicated with maintenance team on damages to repair. Checked inventory for required supplies and made lists for needed cleaning products. Swept and damp-mopped private stairways and hallways. Sorted and counted linens and organized in storage areas. Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Inspected furniture for damage or stains in between guest stays. Reported damage or theft of hotel property to management. Monitored cleanliness of lobby, swimming pool and other common areas. Waxed and polished wood furnishings to restore faded appearance. Advice Notices/10 Keying/Machine Operator

Charlottesville, VA

Wachovia Operations Center/ Apr 1998 to Apr 2004

Prepared machine for production processes by equipping with required tools and parts. Documented daily production data and submitted accurate time logs to keep management up-to-date.

Monitored and observed production line to watch for pile-ups and jams. Verified production orders prior to starting set-up. Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

Manipulated controls to set, activate and adjust mechanisms on machinery. Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.

Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.

Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.

Lubricated parts and performed minor maintenance to improve machine function. Organized pallets and secured materials with plastic wrap to prepare for movement to skids.

Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste. Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.

Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.

Placed finished products on skids and wrapped and transported to warehouse with forklift.

Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.

Utilized fastening equipment to fasten, package and stack materials and products. Maintained proper chemical inventories.

Trained new operators and implemented new division operator training program to improve retention rates and increase production.

Responded to and initiated proper corrections to process alarms. Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs. Started up, shut down and checked water and wastewater treatment processes. Monitored process units and quality control testing performance for plant processes and water quality sampling.

Interpreted results of process control analysis and made adjustments to optimize plant performance.

Executed field service on water main and hydrant repairs, valve maintenance and water meter change-outs.

EDUCATION AND TRAINING

Certificate: Paralegal

Liberty University Mar 2022

Lynchburg, VA



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