ANNEJANET HARP, RPH, PUBLIC SAFETY CHAPLAIN, CMAA

Columbia, SC • 803-***-**** • e-mail: adyzes@r.postjobfree.com OBJECTIVE To use my Pharmacy, Health, Teaching, Written, Verbal Communication, Managerial, Computer, Medical Administrative, Legal, Leadership, Organizational. Interpersonal, Motivational, Detail Oriented, Customer Service skills and abilities in a position that will provide professional change, growth, and development. EDUCATION Palmetto School of Career Development Columbia, SC Certified Medical Administrative Assistant, August 2020 Florida A. & M. University, College of Pharmacy Tallahassee, FL Bachelor of Science Degree in Pharmacy, April 1995 *Registered Pharmacist – Since March 1996 EXPERIENCE Appeals Specialist January 2023 to present PALMETTO GBA COLUMBIA, SC

• Performs non-medical reviews and processes redetermination letters ensuring timeliness and accuracy.

• Prepares unit reports, analyzes and interprets workload, and processes issues utilizing various software tools.

• Updates letters and documents within the department when necessary.

• May gather and prepare documentation for legal inquiries and administrative requests. Benefit Educator September 2022- December 2023

CIGNA- EXPRESS SCRIPTS GREENVILLE, SC

•AS A Benefit Educator I worked as a trusted and knowledgeable representative of Client at a client’s location for their benefit fair. As such, I was responsible for providing a high-level overview of member plans, answering questions according to the training received.

•As benefit educator I would also be responsible for confidently and professionally servicing members & clients. and other key relationships of Client during the event. Clinical Call Center Specialist -Remote November 2021- September 2022 Oak Street Health Charlotte, NC

• Receive inbound calls from patients and providers and assist with their inquiries.

• Schedule appointments for patients with their provider at Oak Street Health

• Update patient information and manage information in our electronic medical records system.

• Manage patient referrals by obtaining authorizations and faxing information to specialists.

• Perform service recovery, address patient concerns, and de-escalate callers when needed.

• Empathize with callers by understanding they are patients who need help and offer solutions.

• Work closely with care team members to provide an unmatched service experience and act as an extension of the clinics.

• Achieve targets set on productivity, call quality, documentation quality and other metrics. Pharmacy Technician Instructor July 2021- February 2022 Palmetto School of Career Development Columbia, SC

• Prepare and deliver lecture and lab demonstrations as outlined in curriculum.

• Effectively demonstrate techniques in theory and laboratory pharmacy practice according to acceptable standards. · Provide a safe, positive, supportive, and professional learning environment for students.

• Utilize various teaching styles and methods to accommodate student learning styles.

• Facilitate class discussions and motivate learning. · Ensure student’s conceptual understanding of material. Military Staff Pharmacist August 2004- August 2020 Moncrief Army Community Hospital Pharmacy, Department of Defense Fort Jackson, SC

• Managed and Supervised pharmacy operations and technicians in workflow of the outpatient, inpatient, refill, and troop medical clinic pharmacies.

• Filled prescriptions with attention to detail according to physician orders in the outpatient, inpatient, and refill and troop medical clinic pharmacies.

• Communicated with Doctors and other health care professionals on absolute drug therapy for pts.

• Monitored and maintained confidential patient prescription and healthcare records and profiles.

• Counseled patients about proper use of medications, adverse reactions, and drug interactions. Pharmacy Technician Instructor- Adjunct- Math Part time February 2016- April 2016 Virginia College Columbia, S C

• Demonstrated ability to evaluate, design, and implement curriculum, testing, and teaching methodologies.

• Demonstrated ability to work effectively with diverse populations.

• Demonstrated ability to communicate effectively both orally and in writing.

• Demonstrated the knowledge of teaching methods, curriculum, and education programs by teaching and facilitation. • Demonstrated the ability to teach and control the behavior of students. A H

A

. ANNEJANET HARP, RPH Page 2

Colombia, SC 29203 • 803-***-**** * adyzes@r.postjobfree.com RELATED SKILLS Military Contract Pharmacist June 2003 – August 2004 Eisenhower Army Medical Center Fort Gordon, Ga

• Assisted the pharmacist in workflow and operations of the pharmacy. • Filled prescriptions according to physician orders. • Communicated on absolute drug therapy with other health care professionals.

• Monitored and maintained confidential patient prescription and health records.

• Counseled patients about proper use of medications, adverse reactions, and drug interactions. Staff Pharmacist and Assistant Pharmacy Manager March 2001 – April 2003 Walgreens Drugstore Jacksonville, FL

• Filled and Dispensed legend and control medications according to prescription written and prescribed. EXPERIENCE cont • Counseled patients about proper use of medications. • Supervised pharmacy operations, technicians, and other pharmacy staff. • Assisted Pharmacy Manager with Pharmacy Administrative duties.

• Monitored and maintained confidential patient prescription and health records.

• Processed patient prescription insurance billing. • Serviced patients on cash register. Clinical Pharmacist and Assistant Pharmacy Manager February 1998 – August 1998 National Medical Care Home Care Jacksonville, Florida

• Worked as Assistant Pharmacy Manager Clinically and Administratively. • Supervised pharmacy technicians

. and other office personnel. • Conducted morning and afternoon meetings with health care team on the care of our home care patients. Filled and Dispensed IV medications, total parenteral nutrients and other IV infusions. SKILLS • Becoming My Professional Best and Communication Skills for Women Seminars.

• Strong Organization and Computer Skills – WordPerfect, Microsoft Word, PowerPoint, Excel, Office 365, Navy, Army Pharmacy Computer Programs, and VA VistA and CPRS program.

• Well regarded for oral and written communications and being detail oriented.

• Effectively able to handle multiple tasks simultaneously.

• Adapt easily to new concepts and responsibilities and proficient in problem solving.

• Recognized ability to plan, organize, and direct successful programs and presentations. PROFESSIONAL

ORGANIZATIONS/ • Participated in 2 Health Care Policy Roundtable Discussions with Health Leaders COMMUNITY Constituency Group; Submitted Pharmacist Perspective on the development of Universal SERVICE Healthcare and Medication Coverage.

• American Health System Pharmacists Association member.

• Chaplain of Congaree Medical, Dental, and Pharmaceutical Association.

• Supervisor of Adjutant Core for Apostle and Leader Wives, Church of Our Lord Jesus Christ.

• Vice- President COOLJC International Women’s Council Social Justice Calibration Seed.

• Advocate for Seniors- SC Guardian Ad Litem for Vulnerable Adults

• Directed, organized, and coordinated the First Health Fest 2000 at Greater Refuge Temple Jacksonville, Florida as well as coordinated monthly Health Promotion Projects as President.

• Coordinated Chastity Program for Youth Ages 10-19 for 2 years. SELECTED

PRESENTATIONS • “Don’t Harm Yourself but Arm Yourself with the Knowledge about Medicines and Drugs” International Youth Congress, Norfolk, Virginia.

• “Faith or Foolishness? You and Your Medication” International Women’s Council, Church of Our Lord Jesus Christ, Los Angeles, California.

• “The Methods of Contraception” International Congress, Memphis, Tennessee.

• “My Master, My Medicine, My Mission: Being Spiritually Fit for the Kingdom of God”, ABYPU Area Six Meeting, Platteville, LA.

• “The Mastery of Singleness: Physically, Mentally, Emotionally, Spiritually, Socially, and Financially” International Singles Retreat, Columbia, South Carolina, June 2002 and Lift Him Up Conference, New Jersey.

• APhA Pharmacy-Based Immunization Delivery certificate training program Columbia, SC 2021

• Provider Basic Life Support (CPR and AED) American Heart Association, Columbia, SC 2020

• Certified Medical Administrative Assistant, Palmetto School of Career Development, SC 2020

• Crisis Support amid a Pandemic, SC Law Enforcement Assistance Program, SC 2020.

• Vulnerable Adult Guardian ad Litem of South Carolina Volunteer Columbia, SC 2019

• Legal Studies Diploma, Alison Courses, Columbia, SC 2017

• Public Safety Chaplaincy Certificate, LTSS Academy of Faith & Leadership, Columbia, SC 2017.

• Dementia Specialist Certificate, Office for the Study of Aging Columbia, SC 2015.

• Understanding and Managing Polypharmacy in the Elderly Certificate, Columbia, SC 2013.

• Performance Award, Moncrief Army Community Hospital Pharmacy. Columbia, SC 2013.

• Leadership Columbia Graduate, Columbia, SC Class of 2010. AWARDS/ • Performance Award, Moncrief Army Community Hospital Pharmacy, Columbia, SC 2007. CERTIFICATIONS • Diabetes Patient Care Training Program Certificate. Tallahassee, FL 1999

• Bachelor of Science Pharmacy and Registered Pharmacist, Florida since 1995 AH

.

H

Contact this candidate