Mireya C. Saenz (Bilingual)

***** ******* *****

San Antonio, TX. 78245

Cell 210-***-****

Email: adyze0@r.postjobfree.com

PROFESSIONAL SUMMARY

I have worked in various job assignments and have experience in key positions including elderly food management, sales, and in the office area, with this knowledge I have other different prospective of the service industry, I collaborate closely with customers to help them in any situation through creative way, I am open to learn the culture of a new company and bring my knowledge and skills. AREAS OF EXPERTISE

Elderly Caregiver Customer Service Management Food Industry Product Distribution Sales Negotiation Skills Pastry Chef COMPUTER SKILLS

Microsoft Office (Excel, Word, PowerPoint, Outlook, Publisher) WORK EXPERIENCE

Youth Care Worker- October 2022 to present Seton Home Arquidiosesis de San Antonio Youth Care Worker to provide support to young kids in our care. We work with at-risk youth who suffer from mental health issues, eating disorders, and substance abuse. Many of our kids come from a background of abuse or neglect, so we aim to provide them with positive coping methods and help them work through their past trauma. As a Youth Care Worker, you help us supervise and mentor these kids, overseeing their participation in group activities and encouraging them to complete day-to-day tasks. Our ideal applicant is passionate about making a positive change in people's lives and can handle high-stress situations. Elderly Caregiver – Sep 2018 to Agost 2022 Senior Care Services San Antonio Texas

• Assess medical needs.

• Checking on senior health very often as my major responsibility.

• Always keep a care plan.

• Assisting with basic needs.

• Providing companionship.

• Occasionally help with housekeeping.

• Monitoring medications.

• Assess my care plan regularly.

• In some cases, preparing meals.

Accounting Specialist – Oct 2018 to Jun 2019 @ Dental Services – Houston - San Antonio Texas

• Verify accuracy of billing data and revise errors.

• Operate software system for billing, posting, and claims research.

• Obtain and/or enter such documents as authorizations, financial Agreements, and other such ancillary documents as may be necessary.

• Maintain detailed records as required.

• Interact with staff, clients, payer and Agencies to answer questions by Phone to obtain information and resolve issues.

• Monitor aging reports and take such steps as necessary to guarantee payment of claims.

• Coordinate and collect necessary information from staff or payers for claim adjudication.

• Participate in take-back, overpayment, and refund process.

• Recognize problem accounts and notify appropriate staff or supervisor to assist in problem resolution.

• Anticipate insurance trends and advise supervisor of changes.

• Maintain open, positive, cordial, collaborative lines of communication with Manager and other staff members.

• Contribute to the Billing Department team though positive attitude, respectful interaction, innovative ideas, efficiency, and ethical behavior. Pastry Chef – Jun 2016 to May 2018 @ Page Barteau Catering – San Antonio, Texas

• Manages all day-to-day operations of the pastry and bakery section of the kitchen.

• Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes.

• Able to produce all baked goods including but not limited to artisan breads and rolls, muffins, laminated Danish, laminated croissants and doughnuts etc.

• Able to develop, designs, or creates innovative ideas and items for Pastry Kitchen.

• Create new and exciting desserts to renew hotels menus and engage the interest of customers

• Supervise and coordinate all pastry and dessert preparation and presentation.

• Checks the quality of raw and cooked food products to ensure that standards are met.

• Assists in determining how food should be presented and creates decorative food displays.

• Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget.

• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with co-workers efficiently and effectively

• Ensures compliance with all applicable laws and regulations. Sales Manager - January 2013 – February 2016 @ Alpha Motors Company – San Antonio, Texas

• Sales management responsibilities and 4 direct reports and schedule sales appointments. Supervisor of Cafeterias in various Districts – April 2008 – January 2013 @San Antonio School Food District – SA, Texas EDUCATION

• Palo Alto Community College, Executive Business Center 2000-2002

• San Phillips Community College, Pastry Chef, 2005-2008

• Brownsville LA Familia Nurse Aide School. CNA 2018 References upon Request

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