Julie Stubblefield **** Continental Heights

Apt#*30 Colorado Springs, CO

80924

719-***-****

adyzde@r.postjobfree.com

EXPERIENCE

Rib & Chop House, 5935 Dublin Blvd Suite 190 — Server May 2023-Present

● Knowing and executing the 8 Steps of Service

● Coursing food in a way that prevents any rush but promotes good turnover time

● Memorizing menu items and up selling them

● Proper knowledge of POS system

● Running food as quickly and safely as possible

● Connecting with tables

● Wine knowledge

24Hour Fitness, 1892 Southgate Rd.— Sales and Service Associate

January 2023-Present

● Maintaining a clean and safe environment

● Organizing and restocking product and supplies

● Handling members’ questions, comments, and concerns

● Promoting and effectively selling memberships and products

● Basic data entry (member info, maintenance orders, incident reports, etc.)

● Cold calling

● Building rapport with new and existing members

● Providing tours and all pricing details, current promos, etc.

● Communicating with/escalating club or member issues to managers when necessary

S&S Services — Contractor/Apprentice

September 2023- January 2023

● painting with precision

● assisting in the design and sales and various projects or products

● assisting in the general development and overall execution of various projects

● maintaining a clean and safe workspace/site

● unloading and organizing various tools and materials

● assisting in various specialties (tile/grout, drywall/texture, demolition, flooring, etc.)

SKILLS

Creating a positive experience

that ensures customer loyalty

Positive attitude, patience,

and problem-solving

Creating a positive work

environment using teamwork

and management skills

Communication and active

listening

Quickly learning and

maintaining a strong work

ethic

Detail-oriented and neat

Basic data entry and basic

knowledge of Microsoft

(Word, Powerpoint, etc.) and

Google (Docs, Spreadsheet,

etc.)

Phone skills i.e. speaking

clearly and eloquently

Building rapport and using

details/various strategies to

boost sales

AWARDS

ServSafe Certification

The Broadmoor, 1 Lake Ave. —Busser/ Food Runner/Server at La Taverne

November 2021- September 2022

● Running large trays of food to the correct tables

● Memorizing table and seat numbers

● Dropping food to the correct seats numbers without auctioning

● Maintaining a safe and clean workspace and dining area

● Tasting and studying the food menu

● Knowing ingredients of dishes and main allergens

● Studying the wine and cocktail menus

● Pairing specific wines with complimenting dishes

● Studying history of the Broadmoor to answer guests’ questions

● Memorizing the shops, restaurants, and attractions on and around property

● Providing service that upholds Broadmoor and Forbes/Triple A standards

● Maintaining a professional work environment both in the kitchen and on the floor

● Training new hires and/or cross-training existing employees

● Writing all training material for future buss persons VillaSport Athletic Club and Spa, 5904 Prairie Schooner Dr.

— VillaKids Associate

August 2021 - January 2022

● Providing care for large groups of children (ages 6wks-12yrs) for hours at one time

● Resolving conflict between children and/or parents, when necessary

● Keeping children occupied and engaged by creating new, fun games and activities, then rotating between such activities

● Working with parents and children on potty training

● Working with parents and children with special needs

● Caring for children (under the age of 2) based on parents’ given instructions/schedules, specifically changing, feeding, and nap time

● Maintaining a clean and safe work/play environment while staying up to date with current COVID-19 regulations

● Interacting and encouraging children and parents on a personal, but appropriate level to ensure customer satisfaction and loyalty

● Checking members into the daycare and/or gym

● Creating/updating the daily rosters and other Front Desk tasks JV Captain’s Award

Wendy’s, 5850 Stetson Hills Blvd — Shift Supervisor April 2020 - August 2021

● Multi-tasking to get orders out quickly and accurately

● Maintaining a clean and efficient work environment while staying up to date with COVID-19 regulations

● Efficiently and accurately operating the register

● Providing and encouraging superior customer service

● Basic data entry

● Leading a shift

● Inventory and ordering/borrowing products

● Counting and depositing large sums of money at one time

● Training and/or assigning trainers to new hires

EDUCATION

Vista Ridge High School, 6888 Black Forest Rd. — High School Diploma

August 2016 - May 2020

I graduated from Vista Ridge High School during the year 2020. I have learned many of the leadership skills I have today from taking multiple AP and Honors classes, participating in extracurricular activities, and volunteering to tutor. My sophomore year, I was captain of the JV Cheer team. My freshman year and sophomore year, I took part in

“Leadership”, which was a class/club where we learned how to apply these skills to various life experiences. My senior year, I was an Algebra and Geometry tutor for my peers. Graduating during a pandemic was certainly not easy, but it did allow me to build on specific skills. Even after taking AP and Honors classes, graduating was not a guarantee. Senior year, I struggled to make up for a class from the year prior. That class and switching to online almost cost me my diploma, but with hard work and determination, I powered through. I continue to pursue the short and long term with the same determination and leadership skills, among others, that got me across that stage.

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