Compliance Specialist Scrum Master

Franchelle White

Chicago, IL +773-***-**** adyzb8@r.postjobfree.com LinkedIn/FranchelleWhite

CERTIFICATIONS

NIGP RFP Certification (2023)

OneTrust Certified GRC Professional (2022)

Certified Scrum Master (2021)

Certified Scrum PO (2021)

GRC Analyst (2022)

SAFe Product Owner/Product Manager (2023)

SOC Core Skills (2022)

Jira Fundamentals (2021)

Customer Success Management (2021)

SKILL HIGHLIGHTS

• Microsoft Access, Teams, Power Point, Microsoft 365, Adobe Pro, OneTrust

• Jira, Salesforce, DocuSign, Coupa, SharePoint, Citrix, E-Builder,

• Yardi, E-Procure, Legistar, Slack, Lawson

• SQL, Visio, Canva

• ServiceNow, Microsoft Project, Google Suite

• Qualitative Research, Agile Methodologies, Problem-Solving, Conflict Resolution, Leadership & Collaboration, Meeting Facilitation

• Data Analytics, Reporting

• Project Management Workflow, Procurement, SDLC

• Process Improvement, Relationship Building, Policy Implementation, Regulatory Compliance PROFESSIONAL EXPERIENCE

Chicago Housing Authority – Senior Contract Compliance Specialist (2019 – Present)

• Foster compliance with legal and regulatory requirements, proactively mitigating contractual risks by facilitating clear and timely communication with vendors within the IT space.

• Orchestrate successful contract negotiations with IT vendors, skillfully shaping terms and conditions, pricing structures, and service legal agreements, resulting in a cost reduction of 12% and improved vendor performance.

• Collaborate cross-functionally to revise and implement vendor policies and SOPs, cultivating strong internal partnerships and streamlining vendor management processes.

• Conduct comprehensive market research to identify potential IT suppliers, evaluating their capabilities, pricing, and offerings, leading to a 20% increase in the vendor pool and successful onboarding of highly qualified suppliers.

• Develop and execute strategic procurement plans for IT hardware and software, yielding cost savings of 10% and ensuring the acquisition of high-quality products to meet the organizations technological needs.

• Employ rigorous evaluation techniques to select the most suitable IT vendors, aligning their services with the organization’s objectives and achieving a vendor satisfaction rate of 95%.

• Proactively implement robust compliance measures to manage vendor-related risks, resulting in a 30% reduction in contract disputes and ensuring contractual adherence across vendor engagements.

• Craft precise SOWs that outline technical requirements, collaborating with internal stakeholders, and ensuring adherence to 100% of contract deliverables.

• Consistently monitor the on-time delivery rate KPI to ensure that vendors are meeting their contractual obligations and identify areas of improvement.

Chicago Housing Authority (CVR & Associates) – Compliance Specialist (2013 – 2019)

• Maintained and revised procedures for the operation of the Enforcement Department to prevent illegal, unethical, and improper conduct and/or fraud related to the federally funded Housing Choice Voucher Program.

• Identified potential best practices related to the identification, discovery, and prevention of program noncompliance.

• Mitigated current and future internal complications by recommending corrective action plans and resolutions.

EDUCATION

City Colleges of Chicago – Diploma of Practical Nursing/Pharmacology (2001)

Contact this candidate