Customer Service Healthcare Compliance
Resume:
Sheila Charyn
Bayside New York *****
scharyn** @aol.com
Professional Summary
To use my vast experience and skills as a Healthcare Compliance Coordinator, Inside and outside sales professional to benefit a growing or established company.
Professional Experience
Specialty Professional Services May 2011 to June 2022
Whitestone N.Y
Healthcare Compliance Coordinator
Send to candidates’ assessment of healthcare compliance policy and procedures.
Assists in updating or developing new policies to enhance operations or/and internal controls or to consider new areas
Strong Knowledge of Vendor Management Systems, WAND and Vizient.
Proficient in the collection of required compliance report…OIG, OIMG, NURSY, SAM etc.
Carry out risk analysis on healthcare compliance, discover areas of potential compliance risk and vulnerability, and create and implement solutions to eliminate the potential risks
Manage and direct healthcare training and educational programs
Carry out internal monitoring and auditing for policy compliance, discover preventive and corrective measures executed for audit findings made earlier, and coordinate internal and external corrective measures to be executed
Informed of current legislation and enforcement issues affecting the healthcare industry, as well as compliance best practices
Work closely with others to collaborate, resolve, report, and remediate of compliance issues.
Assist with HIPAA compliancy.
Assigns pre-employment assessment tests that are required before you can be hired for this job.
Experienced and ability to initiate, develop, maintain, and review policies and procedures for the operation of a healthcare compliance program and other similar activities to prevent unethical, illegal, or improper conduct
Experienced in healthcare compliance evaluation and auditing to be able to discover operational problems and recommend and execute strategies to provide needed solution
Strong ability to prioritize and perform multiple projects concurrently
Proven ability to collaborate and advice management on compliance matters; ability to develop practical business solutions and to facilitate risk assessment
Cookie Dough Works May 2008 to May 2011 Brentwood N.Y.
Fundraiser
Developed fundraising programs.
Recruited sponsors and volunteers.
Developed and maintained professional relationships.
Possesses excellent written, verbal communication skills and strong leadership qualities.
Performs well under pressure.
Possesses exceptional organizational and presentation skills.
Research potential sponsors.
Wrote funding proposals and sent them to potential sponsors.
Created marketing and promotional activities.
Maintained records of sponsors.
Organized campaigns that lead to donations.
Fanfare Media Works April 2004-April 2008
New York N.Y.
Sales Manager Assistant
Outside Sales
Generate sales and profit, met, and exceeded target sales and profit.
Took part in weekly sales and wage targets.
Communicated to staff details daily sales targets.
Provides the best customer service to clients and customers.
Lead the staff in carrying out tasks.
Developed the staff’s customer service and interpersonal skills to achieve the company’s goal. Maintained communication with staff and motivated them to achieve target sales and profits by example.
Countrywide Healthcare November 2002 – April 2004 New York N.Y.
Inside Sales (Start-up)
Sales Representative Responsibilities:
Generated leads for new and existing business.
Met and exceeded sales goals.
Negotiated contracts with prospective clients.
Prepared quotes, promotions, and negotiations.
Prepared weekly and monthly reports.
Gave sales presentations to a range of prospective clients.
Coordinated sales efforts with marketing programs.
Prepared and submitted sales contracts for orders.
Maintained client records.
Excellent written and verbal communication skills.
Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
Worked comfortably in a fast-paced environment.
Registered Tape Network June 2000 – November 2002
New York, N.Y.
Assistant Manager/Closer
Register Tape Network (RTN) is an innovator of local marketing mediums, specifically register tape advertising. RTN distributes ads for local business through a network of supermarkets and retailers spanning the United States.
Generated new business.
Worked with existing customers.
Worked with employees in the field to help sales representatives’ close deals.
Prospected and cold called on present and future clients.
Outlined and communicated sales targets, delegate tasks, and ensured staff performances met company’s standard of excellence.
Took a hands-on role in contributing to the company’s profitability.
Promoted accessibility to staff and maintained a steady, approachable presence.
Determined and conveyed sales targets that facilitate the actualization of our company's broader objectives.
Assigned work to Sales Representatives in an equitable manner.
Supervised staff to ensure that they perform the correct tasks to prescribed standards.
Monitored random negotiations to confirm employees are adopting effective sales techniques.
Maintained contact with clients to better understand and fulfill their needs.
Skills
Microsoft Word, StafferLink, WAND, Vizient
Education
John Jay High School
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