Lip Bor Ng (Paul Ng)

**** ******* ******, ** ***** Email: adyza5@r.postjobfree.com

Linked: https://www.linkedin.com/in/paulng0572/ Phone: 734-***-**** Professional Summary

With extensive backgrounds in software design, development, support and deployments. Experienced with Automotive, insurance, finance, and e-commerce industries. Design and development automotive manufacturing, financial, insurance, human resource web recruiting, and e-commerce applications;

20+ years of Software Development, Solid grasp and experience with MVC and OO design

Full Software development life cycle experience and team management experience

Process of variety of technical skills such database development, Web API, C# etc. Professional Experience

March 2023 – Present: RPM Freight Systems, Royal Oak, Michigan Sr. Software Engineer

Work with a diverse team for system integration which include API endpoint integration, file import/export with numerous customer systems. C#, Azure SQL Database, and JavaScript were the core technologies used.

My Major accomplishment:

Successfully developed and deployed API to integrate with Tesla’s system for shipment orders, shipment tracking, document submission, invoicing with technologies of C# and Azure SQL database, Javascript.

Successfully developed integration with Jaguar Land Rover by accepting sFTP order file as input for shipment orders.

Provided on-going production support for order creation system and shipment system. May 2002 – August 2022: Ford Motor Company IT department, Dearborn, Michigan Sr. Software Engineer

Ontrack MIS – a global application for stamping productivities monitoring. Application was developed using Web API, MVC, ASP.NET, C#, Microsoft SQL server My Major accomplishment:

Lead application design, data modeling and infrastructure design for stamping monitoring system with usability, capabilities, portability to replace the old legacy, distributing application. As result, we were able to convinced customer to buy-in with central hosting instead of distributing. In return we were able to reduce 90% of hosting cost, reduce maintenance effort by over 50%, cut deployment time for 6 months to less than one hour for each deployment effort, increase uptime to 99.9%. Direct Responsibilities:

Delivered exceptional customer service on all aspect of project, including customer expectations, business needs, different region requirements, project progress and feedbacks.

Managed incident inflows and assure all incidents are resolved within SLA timeframe.

Managed and coordinated with Plant IT, Industrial Engineers for application deployment.

Managed and maintained project budget and spendings.

Provided on-going mentorship to team members with technical guidance as well as business knowledge.

Built documents for business knowledge retention and technical know-how.

Adapted Agile-SCRUM methodologies for application development and project management, where Project Epics, Features, User stories, backlogs were built and monitored.

Set priority and milestone for project and identified bottleneck and dependencies.

Organized dairy standup meetings, ensure all impediments are provided help and resolution as needed.

Organized and conducted weekly peer code review session for the team to maintain quality of the software.

Created version control process with Git and GitHub for the project.

Coordinated with external vendor for product purchase and provide technical guidelines to vendor and ensure vendor are in compliance with company standard.

Submitted request for PO (Purchase Order) and approval for vendor payouts.

Constructed backend services, Web API using ASP.Net core, LINQ, C# and Microsoft SQL Server technologies.

Teamed with DevOps Engineer to create Azure Service, Azure SQL Database in Azure cloud, set up CI/CD with DevOps for our continuous Integration and deployment. Press Automation Monitoring System

Sr. Software Engineer

A production monitoring application for Stamping Business Unit. Application was developed in C++, Oracle 9.0.

I lead a global technical team with members located in NA, Spain and Asian pacific for incident resolution, enhancement and support for 4 years.

Performed hands-on bug fix and enhancement in C++, Oracle, JavaScript, CSS.

Conducted interview sessions with customers for requirement gathering, new version deployments.

Material cost management System - Business Analysis Main responsivities were: conducted Interviews with customer for requirement gathering, identified the needs and wants from the customers, designed case flow, worked with data architect to for data modelling.

HR Data warehouse – Sr. Database Developer

Main responsivities were developed jobs by using Oracle PL/SQL and DataStage ETL tool too aggregate employee data from number of difference sources to the data warehouse. Created Data Mark for reporting purpose where business can use the Business Intelligent Tool to create ad-hoc reports. Overseen dairy batch job to ensure data aggregation in timely manner. Additional Experience

Great Lakes Technology Group Inc. Southfield Michigan Sr. Software Engineer (02/2001-05/2002) Responsible for application design, development using Visual Basic 6.0, SQL Server 7.0, COM+ development and Re-engineered and improved front-end interfacings Fry Multimedia, Inc. Ann Arbor Michigan Software Engineer (06/2000 – 02/2001) Responsible Web Based application development. Developed Eddie Bauer Online B2C web site using Microsoft ASP VB script, SQL Server.

Sirco Associates, Inc. Troy Michigan Software Engineer (07/1998 – 01/2000) Interacted with customer for business functionalities and requirement gathering, design and developed Emergency Road Service portal using Microsoft technologies, and communicate to mainframe club membership application.

Syntel, Inc. Troy Michigan Software Developer (01/1997-07/1998) Modified and made improvement to existing system in COBALII/IMS, DB2, CICS for both batch and online to Y2K compliant.

Pyramid Communication Group, Inc. Taylor, Michigan Software Developer (07/1996 – 01/1997) Coded programs per customer specification and needs using C language. Performed unit and system tests. Fix existing bugs.

Technical Skills

Languages: REST API, ASP.Net 6, MVC, C#, C, C++, IOT (Internet of things), Visual Basic, VBScripts, Java Script, HTML, XML, XSL, PowerShell, React, Angular Database: Microsoft SQL 2019, Oracle 19c, Microsoft Access Web Servers: IIS, Apache HTTP server

Education

Bachelor of Science in Computer Science

Wayne State University, Detroit, Michigan

Professional Certification in Business Analysis - The George Washington University School of Business

Citizenship: U.S. Citizen

Awards:

“Award of Achievement” – For successful implementation of Ford Global Recruiting System, Ford Motor Company – 2001

“Award of Maximo for Maintenance Release 1.0 and for demonstrating ONE Ford behaviors” Ford Motor Company 2010

“Award of Creativity Innovation Leadership Achievement” Ford Motor Company - 2013

“Award of Extraordinary Efforts/Performance” – Ford Motor Company – 2015

“Award of Value a Diverse Workforce” – Ford Motor Company

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