Customer Service Front Desk, Receptionist, Server

**** ******* ***** ******, ** ***** 229-***-**** ****************@*******.***

OBJECTIVE: Seeking Receptionist or Office Management position with your company utilizing excellent communication skills and vast experience in similar positions to enhance patient’s satisfaction. While also improve my professional growth with this amazing company.

SKILLS & ABILITIES

·Exceptional administrative, leadership and outstanding customer service skills.

·Well-organized and highly efficient while working in a fast pace, multitasking

·Experience with patient billing and some insurance authorization procedures.

·Willingness to work over-time and flexible shifts.

RELATED WORK EXPERIENCE

Office Assistant, Southern States Fire Protection Buford, GA

·Managed and supervised a team of 10 employees, assigned new job task daily to shops employees and installers.

·Updated the database system and job board daily.

·Prepared and completed out daily installment contracts, then sent completed contracts to billing departments.

·Kept track of employee’s timesheets for payroll/HR; created spreadsheets identifying areas where installations could be improved so that the company could save on

·Received and reviewed new job bids,. Contacted clients to confirm contact information and orders. If everything was correct I then entered the new job notes into the company’s data system.

·Provided clear, productive and professional communications between the office, clients, production team and upper management during the entire production process.

Assistant Manager, El Toreo Valdosta, GA

·Provided information about the policies, services provided, and delivered a welcoming hand

·Prepared and processed new employee’s applications and new hire paperwork

· Trained the new employees including essential instruction on register.

·Took weekly inventory, collected z-outs after shift, made daily deposits.

Kept a clean server areas, bartenders area, managers office at all time.

Front Desk Receptionist, SLEEP INN & SUITES, Valdosta, GA

·Performed general secretarial duties, including; greeted clients, answered phones, scheduled room’s, updated database, filing system, separated and handled all incoming/outgoing packages and mail.

·Maintained an organized and clean work area at all times, including; the waiting room, the bathrooms, the extra rooms.

· Responsible for opening and closing the office occasionally.

Stay at Home parent, Twin boys

Valdosta, GA

Plan, purchase, and prepare nutritious meal for a family of three.

Manage household finance, such as paying household bills and balancing bank account.

Explain fundamental hygiene principles and render care to family members.

Train and disciplining child.

Schedule and transport family members to appointments.

Resolve conflicts between family members.

Clean house, washed laundry, performed other household duties

Receptionist – Vet Assistant, Port City Animal Hospital

Answered multiple phone calls through out the day

Scheduled appointments, surgery’s, large animals farm visits

Administered injections

Drew blood for Snap tests such as Parvo, Heart work, Feline leukemia etc.

Worked with the in-house blood machine and X-ray machine

Assisted Dr in exams and surgeries

Filled prescription as directed by Dr

Walked animals, fed and watered animals

Filing, consolidated files, purged files

Researched new and upgraded system for clinic and trained the new employees on it

Ordered for multiple vendors for Pharmaceuticals to large animals tools, uniforms for the office and office supplies

Worked on the Global Vetlink program and Avimark

Very hardworking and determined to learn something new and improve the practice

Excellent organizational skills while multi-tasking

EMPLOYMENT HISTORY

Office Manager Southern States Fire Protection July 2008 – September. 2012

Waitress El Toreo July 2014– Jan 2015

Stay at Home Parent Oct 2012 – July 2014

Front desk Receptionist Sleep Inn & Suites Jan 2015 – Aug. 2015

Customer Service Rep. EleadOne Aug 2015 – Jan 2016

Self-employed Cleaned houses Jan. 2016-Feb 2019

Receptionist/ Vet Assistant Port City Animal Hospital June 2019 – December 2020

Education

·Lowndes High School 2002-2005

·GED currently studying for it

REFERENCES AVAILABLE

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