Front Desk Administrative Assistant

P a g e *

LACY HAMMETT

***** * ******** ******* *****, Waynesboro, PA 17268 717-***-**** ****.*******@*****.*** WORK EXPERIENCE

Vail Resorts – Corporate

Mid-Atlantic Regional Sr. Leasing Coordinator (AKA Employee Housing Coordinator) October 2022 – Present

• Track employee (primarily foreign exchange students working here on J1 and H2B visas) housing applications from the job allocation start point until they are checked into their assigned rooms

• Answer Housing HR questions and concerns via Vail’s Direct Connect system

• Track Housing License fees on StarRez, to ensure that their accounts are current

• Oversee the 5 Mid-Atlantic regional resorts’ employee housing programs

• Generate reports for missing license fees, bed/room availability, Roommate Selection, Room Changes, Etc.

• Inspect housing facilities prior to any move ins, to ensure that they meet all legal standards, and are ready for habitation

• Inspect housing facilities for any damages at the end of the season

• Research community resources, and create informational packets for the employees living in housing

• Meet regularly with Senior Level Management at the different resorts Wilderness Farm Creations

-Present Owner/Creator, 2011

• Research price of supplies, to find the most cost-effective choice for materials.

• Design new products

• Market goods on social media, and in person

• Order materials/supplies for products, and office.

• Set up delivery times

• Deliver purchases to customer

• Maintain orderly and efficient workspace

• Discover new product possibilities

• Oversee all aspects related to business ownership Genesis Nursing and Rehab, Gettysburg, PA

Front Desk Administrative Assistant / Assistant Social Worker, Jun 2009 – Jun 2011 Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

Advocate for clients or patients to resolve crises. Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.

Plan discharge from care facility to home or other care facility. P a g e 2

Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.

Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy. Modify treatment plans to comply with changes in clients' status. Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.

Oversee Medicaid- and Medicare-related paperwork and recordkeeping in hospitals. Golden Living Center

Central Supply Coordinator (’03-’05), Front Desk/Payroll and Human Resources Coordinator (’05-’08) Frederick, Jun 2003 – Aug 2008

Successfully processed bi-weekly payroll for a staff of 150+ Manually corrected time discrepancies, in our payroll back office system Worked with Kronos, and Peoplesoft payroll, and employment programs daily Worked closely with supervisory staff to monitor employee hours worked Maintained all employee files with appropriate discretion Organized benefit functions, to assist employees in understanding their HR benefits Signed employees up for benefits, often achieving 100% compliance, before the end of open enrollment Arranged employee appreciation events

Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff Answered telephones and directed calls to the appropriate individuals Receive and route messages or documents, such as laboratory results, to appropriate staff Managed the supply chain for the entire facility, both medical and office supplies Stocked resident rooms with the needed supplies

Billed residents for the supplies and services that they use, including phone, and cable. Kept an ongoing inventory of supplies in storage at the facility Order and maintain/clean durable medical equipment as needed for residents Input accounts payable, and accounts receivable into computer system correctly to ensure the correct payers got billed

Glade Valley Nursing and Rehab, Walkersville, MD

Hospitality Aide / CNA, Aug 2001 – Jun 2003

Assist residents with their activities of daily living, i.e., bathing, eating, getting dressed, etc. Obtained vitals on residents for nursing staff.

EDUCATION

P a g e 3

Fairfield Area High School, Fairfield, PA

High School Diploma, Jun 2001

Frederick Community College-Vocational, Frederick, MD Certified Nursing Aide ProgramJul 2002-Aug 2002

Obtained my Nursing Assistant Certification

Harrisburg Community College, Gettysburg, PA

Behavioral Sciences Candidate, Expected Unknown

Inducted into Phi Theta Kappa national honor society fraternity in 2010 Vice President of PTK 2011-2012

Received the Ruth McCullough academic 0scholarship in 2012 Attended Specialized Leadership and Diversity seminars, with select students from colleges and universities in the area.

Organized Fundraisers, and Charity Events

University Of Miami, Online

2021-Present

Accelerated Digital Marketing program

ADDITIONAL SKILLS

Member of the Parks and Recreation Commission 2012-2015, Vice Chair 2013-2014 Head Coach, Smurf level, Fairfield Knights 2018 season (2nd Place Winners, Cheerfest 2018) Excellent Interpersonal and Customer Service Skills Kronos Systems

Microsoft Office Suite

Easily pick up and perfect new skills and systems

Peoplesoft

Point Click Care

Coupa

StarRez

Concur

Enabling

Workday

ADP

Quickbooks

Extremely skilled at multitasking, and adapting as needed Volunteered at PA Dutch Country RV Resort to assist with October’s activity programming Volunteered with Blue Ridge Adaptive Snow Sports @ Liberty Mountain Resort for the ’22-’23 season P a g e 4

Trained in Leadership and Diversity

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