Kenneth Wilkins

Atlanta, GA *****

adyyxi@r.postjobfree.com

+1-470-***-****

I'm a responsible and mature person who thrives in fast-paced environments. I enjoy working as part of a team to achieve goals. I'm highly successful at meeting daily, weekly and monthly sales goals in a 100% commission sales environment. Also I'm a friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. You can consider me as an energetic sales associate with a solid understanding of the industry. I have excellent customer service, communication and listening skills with cash management and POS systems experience. Experience working in maintenances field making repairs and communicating with customers. Experience creating documentation for the purpose of reporting or recording incidents (document incidents/events).

Experience working with computerized security systems Adjusting:

Being a claims adjuster takes on many different responsibilities. One that stands out to me is the responsibility to help. Providing the insured with assistance and good customer service is a big factor when it comes to the quality of handling a file. I am able to understand policy language and extend coverage as it pertains to the cause of loss.

Some of the systems I have used are Imageright, Xactimate, Xactanalysis, And PTS. ADJUSTER LICENSE TX-2111345. 10/31/2020 VT-3429283 10/31/2023 SC-18037224. 10/31/2023 RI-300*******-**/31/2023 OK-300*******. 10/31/2023 NH-2432630. 10/31/2023 NC-18037224. 10/31/2023 LA-817184. 10/31/2023 KY-DOI1035226. 10/31/2023 FL-W364251. 10/31/2023 CT-002632769. 10/31/2023 DE-300*******. 10/31/2023 Willing to relocate: Anywhere

Work Experience

Claims Adjuster

Progressive - Atlanta, GA

June 2022 to January 2023

Claims Adjuster

Mid America - Mobile, AL

June 2020 to May 2022

During this time I have manage to become Claim Supervisor. I have had the privilege to supervise a team of 10-15 independent claims adjusters. This position has improved my adjusting skills and has overall made me a better leader.

Claims Adjuster

State Farm - Atlanta, GA

November 2018 to April 2020

• Serves as technical resource on complex/non-routine fire claim issues

• Recognizes and resolves complex coverage issues

• Identifies issues that may require the use of independent experts or vendors

• Uses high degree of technical knowledge in estimating and writing damages

• Independently coordinates and leads special projects as assigned

• Assists in the training and may be a team leader for less experienced claim handlers Claims Adjuster

Progressive - Mobile, AL

May 2017 to February 2018

Process CAT claims & Daily claims

Software: image Right, PTS, Xactimate.

Advanced quickly through the company's insurance adjuster training program. Became certified and licensed to handle cases in several different states. Analyzed case files for clients and determined level of loss and compensation. Internet and database savvy

Excellent customer service skills

Extremely organized

Strong multi-tasking skills

Sales Representative

One Call Claims - Birmingham, AL

September 2017 to December 2017

Claims Adjuster

Wardlaw Claims - Texas City, TX

September 2015 to August 2017

Perform outstanding customer service

Sales Associate

Metro by T-Mobile - Birmingham, AL

May 2012 to August 2014

As a metro pcs associate I enjoyed a high dynamic environment that is fast paced. My job is to provide the customer with outstanding customer service and educate them on any new products that could enhance their's experience. Also educating the customer so that they'll be able to understand exactly what their purchasing and feel good about It.

Education

Marketing

Grace Baptist Academy - Mobile, AL

August 2013 to May 2017

Skills

• Photography (10+ years), Adobe (8 years), Event Marketing (10+ years), Video Production (5 years), Social Media Marketing (7 years), Networking (10+ years), Risk Management (10+ years) Groups

Alpha Phi Alpha Fraternity Inc

April 2015 to Present

NAACP

February 2014 to Present

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