DIANNE OLSON

Calgary, Alberta T*Y *K*

403-***-****

adyytz@r.postjobfree.com

Multi-faceted, dedicated and mature and reliable administrative professional with 4 years of experience with providing administrative support to many areas of the company; including executives, sales personnel and managers to improve internal operations for a business.

HIGHLIGHTS OF QUALIFICATIONS

Administrative Skills

Excellent attention to detail; which resulted in catching mistakes when proofreading and typing quotes, declaration letters, and emails which ensured accuracy when any correspondence and documents were sent out.

Able to work under pressure in a fast-paced environment; by supporting several departments’ projects with a to-do list and managing time and multitasking efficiently to meet tight deadlines.

Demonstrated strong scheduling abilities when booking service and install appointments for the Production Manager with updating schedules as per Builders Trend onto Google Sheets on a daily basis. Schedule pick up times for customer/client pickups and couriers.

Sorted, filed and maintained invoices until installations were completed or product was picked up. Photocopied and assembled all paperwork for installer work orders for each day’s installations.

Backup for Installation Manager when she was on holidays, supervising installers each day with the installation schedule.

Organized and strategic planning skills demonstrated when ordering office supplies and maintain inventory. Resulting in always being stocked on key items.

Open and distribute regular and electronic incoming mail.

Computer

High proficiency in MS Office programs; typing documents, quotes, declaration letters, creating labels in MS Word; maintaining MS Excel records log for tracking couriers and pickups; emails and book and schedule team building events such as staff birthdays in Calendars on MS Outlook.

Customer Service

Greet customers, clients and colleagues in a helpful, friendly manner which resulted in developing a rapport with recurring clients and directing them to contacts or service areas.

Answer telephone and relay telephone calls and messages and electronic enquires.

EMPLOYMENT BACKGROUND

Administration Assistant/Receptionist, YYC Closets and Glass, Calgary, Alberta 2013 – 2018

Accounts Receivable Clerk, GFS Prairies, Calgary, Alberta 2007 – 2011

Mail Clerk, BER-MAC Electrical Instrumentation Inc., Calgary, Alberta 2002 – 2006

EDUCATION BACKGROUND

Medical Office Assistant with Health Unit Coordinator Diploma, Academy of Learning, Calgary, Alberta

2011 - 2012

Accounting Technician Diploma, The Career College, Calgary, Alberta 2000

Business Office Skills Diploma, The Career College Calgary, Alberta 1999

James Fowler Senior High School, Calgary, Alberta 1993

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