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Customer Service Sales Representative

Location:
Miami, FL
Posted:
August 15, 2023

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Resume:

Ariadna Fuentes Torres

**** **** *** ******

Hialeah, FL 33010

Tel: 786-***-****

adyyty@r.postjobfree.com

Career Objective:

To work and grow in a professional environment where my knowledge, experience and creativity can be put to good use. I am someone who’s passionate, determined, self-motivated and individual with more than six years of experience.

Professional Experience:

Aldo Surgical and Medical Supply (December 2021-present)

Sales Representative

Present, promote and sell products using solid arguments to existing and prospective customers, Demonstrating and explaining merchandise, selecting and suggesting options suitable for customers needs. Submitting and processing orders to ensure customers receive the products or services they request on time.

Pulmonary Physicians of South Florida (May 2016-March 2018)

Referral Coordinator

Schedule new patients appointments, regular follow up and hospital discharge, confirm patient diagnostic appointments, coordinated all surgeries and hospitals procedures and process all authorizations and referrals through insurance companies. Also, preparing and scheduling all appeal processes for our doctors and insurance company. Process all DME orders such as Oxygen equipment, ventilators, APAP, CPAP, BIP AP and all types of supplies for those machines. Conduct and instruct patients in how to do sleep tests and 6-minute walk tests. Process all medical records for our doctors and process all requesting offices, answer telephones, and direct calls to appropriate staff. Receive and route messages.

Care Medical Center (November 2014-May 2016)

Front Desk/Referral Coordinator:

Schedule and confirm patient diagnostic appointments, surgeries and medical consultations. Compile and record medical charts, reports, and correspondence using typewriter or through a personal computer. Answer telephones and direct calls to appropriate staff. Receive and route messages and documents such as laboratory results. Process all referrals through the insurance company.

Accumed Wellness Center (June 2013-November 2014)

Registered Chiropractic Assistant:

Attending to the management of the medical office, checking in patients. Record patients temperature and blood pressure.

Gives physiotherapy treatments, such as diathermy, electrography, therapeutic ultrasound, medical massage, joint manipulation or hydrotherapy, following directions of chiropractor. Taking care of anything else the chiropractor might need to effectively run a medical practice.

El Dorado Furniture (May 2003-February 2012)

Store Operations Manager:

Support the Head of Retail by ensuring a consistent and exceptional standard of customer service in all retail locations. Train and develop the team to ensure they deliver outstanding customer service, reviewing team performance by providing immediate feedback (both positive and development) in order to recognize and praise excellent performance, and to develop areas of need. Lead and be responsible on recruitment, interviews, selection, training and development of new employees. Opening and closing, cashing up correctly, ensuring all paperwork for the day has been completed correctly, including targets for the next day and a comprehensive handover.

Education:

Licensed Massage Therapist Graduated (2013)

The Praxis Institute. Hialeah, Florida

High School:

Jose A. Echeverria (Cuba 1995)

Other Skills & Achievements:

Bilingual- English and Spanish

Display a positive and proactive approach to lead change.

Highly self-motivated and enjoy working with own initiative.

A flexible approach to working hours, including weekends.

Exceptional communication and interpretational skills.

Customer Service/Phone Etiquette

Highly motivated, hardworking, multitask oriented, reliable and perform well under pressure.

Proficient in Microsoft Office (Word and Excel)

References available upon request



Contact this candidate