CORIANTA ROGERS

KNIGHT.CORIANTA@GMAIL

559-***-****

OBJECTIVE

To build a long-term career in a customer service-oriented industry with opportunities for career growth.

To enhance my educational and professional skills in a stable and dynamic workplace.

To solve problems in a creative and effective manner in a challenging position.

SKILLS

I am a dedicated and reliable worker with great customer service experience.

Vast knowledge in job principles for providing customer service,

including customer needs, assessment, meeting quality standards for services, and validation customer satisfaction.

EXPERIENCE

LSO GLOBAL

WAREHOUSE WORKER

Jan 2018 - Oct 2018

Examine and inspect containers, materials, and products to ensure that packing specifications are met. Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks. Load materials and products into package processing equipment. Assemble, line, and pad cartons, crates, and containers, using hand tools.

LEGACY HALL

WAITER/SECURITY

Feb 2018 – Sept 2018

Prepares dining room for patrons by cleaning and clothing tables; setting decorations, condiments, candles, napkins, service plates, and utensils. Protects establishment and patrons by adhering to sanitation and safety policies.

Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility. Updates job knowledge by participating in staff training opportunities.

TC FASHIONZ

OFFICE ASSISTANT

June 2016 - Dec 2017

Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions. Assisted in marketing efforts while building rapport with customers by inviting them to special store events. Pioneered new accounts and maintained a strong, growing customer base. Strived for quick complaint resolution; Praised by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.

REDD FOXX ” ALL EYES ON ME” SALON

OFFICE ASSISTANT

Aug 2015 - May 2016

Interacted with approximately 30 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts. Thoroughly learned the company's product offerings and contributed to an increase in monthly sales. Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer appointments; keeping customers informed of reservation status. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations. Perform cashier and custodial engineer duties to enhance and broaden job skills.

EDUCATION

GRAPHIC DESIGN

Fresno City College

Designed and developed student web sites.

Crafted custom logos for internet websites per specifications.

Evaluated final layouts and recommended improvements.

Assiste in visual media component creation for film, magazines and TV.

Aided other graphic design team members as needed.

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