Rick Dyck

780-***-**** adyyr5@r.postjobfree.com In www.linkedin.com/in/rick-dyck

Senior Manager Business Development Leader

Proven success in increasing revenue, profitability, morale & customer satisfaction Results-oriented leader offers 15+ years in management, sales, and business development in the oil and gas, construction, maintenance, and retail industries. Brings leadership, creativity, tenacity, and resilience in overcoming challenge to increase revenue, efficiency, productivity, morale, and bottom-line performance. Passionate about sales and building relationships while helping people discover their potential. Fosters a culture of collaboration, respect, and accountability. Skills

Strategic and Operational Planning Operations Management B2B and B2C Sales

Budgeting and P&L Management Safety Leadership Client/Supplier Negotiations

Procurement and Inventory Management Production Management Presentations and Reporting

Software: Microsoft Office (Word, Excel, PowerPoint), JD Edwards ERP System, SAP, Retail Star Professional Experience

Colour Envy Painting Ltd. Edmonton, AB General Manager/Brand Manager Aug 2022-Present A leading commercial and residential painting service company in the Edmonton area Manage business development, sales, client and vendor relationships, employees and subcontractors

• Sales and Business Development: Actively develop revenue generating business, collaborate with residential and commercial clients to develop needs-based solutions.

• Project Management: Collaborate with residential clients, commercial clients including property management companies, general contractors, home-builders, employees and subcontractors to ensure projects are finished in a timely manner and with little to no deficiencies. Key Accomplishments

Increase overall average gross profit margins

Built stronger commercial relationships with key commercial clients

Developed actionable marketing strategies for future business development and growth Rick’s Renos & Repairs, Lloydminster, AB General Manager May 2009 – Present Independent contractor, specializing in residential and commercial renovations, repairs, and building maintenance Manage business development, client relationships, projects, facilities maintenance contracts, safety, and subcontractors.

• Operations Management: Coordinate estimating, project planning, budgeting, material procurement, subcontractor selection, scheduling, construction, maintenance services, billing, accounting, cost control, and P&L management.

• Sales: Develop new business through prospecting, relationship building, presentations, bid proposals, and negotiations.

• Facilities Management: Manage maintenance & repair of boilers, generators, chillers, air handlers, plumbing & HVAC. Key Accomplishments

Established a new business from $0 to 6-figure annual revenue, and kept it profitable and lost-time incident-free.

Secured & managed 2 evergreen facility maintenance contracts with Pioneer Lodge and Pioneer House long- term care facilities since 2017, and served on the Safety Committees at both facilities, with an excellent safety record. M-R Pets, Lloydminster, AB General Manager May 2009 – May 2017 Independent retailer of pets and pet supplies

Owned and Managed a retail store (6 employees)

• Operations Management: Oversaw retail sales, customer service, plan-o-grams, merchandising, marketing, social media, promotions, special events, safety program, POS system, facility maintenance, and repairs. Hired, trained, mentored, and supervised employees. Performed business planning, budgeting, cost control, and bookkeeping. Sourced suppliers and maintenance contractors. Procured and managed equipment, services, and a $250,000 inventory. Key Accomplishments

Grew revenue from $0 to $750,000/year with the #3 sales volume in Western Canada (Nutrience Dog Food). Rick Dyck Page 2-780-***-****

National Oilwell Varco, Lloydminster, AB District Service Manager Nov 2008 – Apr 2009 A leading global provider of equipment/components used in upstream oil/gas drilling & production, oilfield services, and supply chain integration services Managed the Lloydminster remanufacturing and service shop (33 employees) for the Top Drive and Engine Division.

• Operations Management: Directed hiring, training, performance management, production planning, parts ordering, inventory management, remanufacturing, preventative maintenance programs, and shop/field service and repairs on pumps

& gas compressors. Managed the Safety Program (safety/tailgate meetings, hazard ID’s, inspections) with LTI-free record.

• Business Development: Sold equipment, service contracts & inventory management agreements to oil and gas clients. Led opportunity identification, relationship building, bid proposals, presentations, negotiations & trade show promotions. Key Accomplishments

Collaborated in planning and executing a restructuring initiative that saved 20% on labour costs during a recession. CE Franklin, Lloydminster, AB Branch Manager Apr 2005 – Aug 2008 National supplier of pipe, valves, and fittings (acquired by National Oilwell Varco in 2012) Managed the Lloydminster branch (8 employees), with accountability for driving revenue growth, profitability, efficiency, operational excellence, and employee engagement during an aggressive growth phase and a severe labour shortage.

• Operations Management: Led operational planning, quarterly budgeting, procurement, inventory management, invoicing, financial analysis, cost control, and P&L management, using the JD Edwards OneWorld ERP system. Coordinated hiring, training, mentoring, and performance management. Oversaw inside sales, equipment rentals, warehousing, repair shop, service management, complaint resolution, and warranty claims.

• Business Development: Collaborated with the sales team to establish and grow new/existing accounts. Participated in bid proposal development, relationship building, sales presentations, negotiations, account management, and trade shows.

• Safety Manager: Promoted safe work practices, and led safety meetings, tailgate meetings, hazard identification, safety inspections, near miss investigations, reporting, root cause analysis, and corrective actions to prevent future incidents. Key Accomplishments

Increased branch revenue by 200% and market share by 30%, with no lost-time incidents 3 years in a row.

Implemented an employee retention program that resulted in 0% employee turnover for 3 consecutive years.

Raised customer satisfaction by fostering collaboration, accountability & professionalism in meeting clients’ needs.

Established a new rental fleet of artificial lift equipment, which generated 7-figure revenue in its first year.

Developed a proposal to create a new Field Services Division. This led to the acquisition of a local service company. Weatherford, Lloydminster, AB Division Manager Feb 2002 – Mar 2005 Leading global oil and gas wellbore and production solutions company Managed the Lloydminster fabrication and repair facility (25 employees) for the Service and Remanufacturing Division.

• Operations Management: Supervised multiple trades disciplines, with accountability for hiring, mentoring, and safety leadership. Managed production planning, procurement (parts, inventory, and equipment), manufacturing, fabrication, equipment rebuilds, repairs, inventory management, cost analysis, budgeting, and P&L management.

• Business Development: Sold field service contracts and equipment logistics contracts to oil and gas producers. Developed client relationships, sales plans, and RFP/RFQ bid proposals. Conducted presentations and client negotiations. Key Accomplishments

Transformed an unprofitable division & delivered a profit every year. Created a production efficiency model. Improved estimating accuracy, accountability & profit by analyzing and standardizing labour costs and production times.

Launched a new 7-figure annual revenue stream by collaborating on the design and patent application for an innovative timing sequence spark initiator, which allowed Lister engines to operate efficiently on solution gas.

Reduced operating costs by $2.5 million/year by consolidating 2 divisions (equipment, contracts, and personnel).

Led the Lloydminster facility in achieving a lost-time incident-free safety record throughout this time. Education

Bachelor of Administration Degree, Organizational Concentration (B. Admin.), Athabasca University 2007 Volunteer Experience

Barr Colony Heritage Society (Treasurer/Equipment Restoration, 2 years) Pioneer Lodge (Music Performer, 3 years)