Crystaline D. Santiago

Elite * Sports Residence, Apartment 1018, Sports City, UAE • adyynm@r.postjobfree.com • +971-**-***-**** • Linkedin.com/crystaline-santiago

PROFESSIONAL SUMMARY

DHA PHARMACIST

Highly experienced pharmacist with strong pharmaceutical background both in retail and hospital setting. I have been in the pharmaceutical market for 8 years. Has a high level of accuracy, excellent communication, and management skills. Seeking for an opportunity to apply my skills and knowledge. Areas of Expertise Include:

Clinical Application Patient needs assessment Patient Care and Counselling Inventory Management Supervision & Leadership Medical Billing Intermediate skills in MS excel

PROFESSIONAL EXPERIENCE

HEALTHFIRST PHARMACY - Dubai, UAE

PHARMACIST IN CHARGE 12/2022 – PRESENT

Responsible in the day to day operations of the pharmacy

Decision making

Supervising other staff members, training and motivating the team.

Collaborating with physicians and other allied health members

Sales and marketing strategies

HEALTHFIRST PHARMACY - Dubai, UAE

PHARMACIST 05/2022 – 12/2022

Preparing and dispensing both OTC and prescription medications while ensuring the appropriateness by reviewing patient`s profile

Responsible in handling Biologics and high cost medicine request

Knowledgeable with ICD codes and drug diagnosis

Assessing and giving treatment for minor conditions as well as sign and symptom (OTC medicines)

Adhering with the pharmaceutical rules and regulations given by the DHA

Assessed trends in physician medication prescriptions and patient compliance to make recommendations to prevent patients from overuse

Collaborating with the physicians to avoid therapy duplications and allergic reactions to prescribed drugs

Ordering, recording, and dispensing of semi and controlled medication using openjet

Expertise in medical billings (Eclaim, NanoPBM, DHPO, Solver)

Inventory including stock analysis, proper storage and expiry management to ensure minimum loss.

IQARUS GULF FZ LLC

Emirates Field Hospital/Abu Dhabi Health Services Company SEHA - Dubai, UAE INPATIENT PHARMACIST 10/2021 – 04/2022

Covid based project

Medication orders verification using CERNER system

Review medications of each prescription order before dispensing to ensure the proper dosage form, dose, possible interactions and instructions before dispensing

Monitors pre-packing and labeling of medications in Unit dose quantities

Contact the physicians to confirm the details of prescriptions

Provide drug information to healthcare professionals regarding drug availability, dosages, interactions and indications

Inventory and expiry management

Handling, dispensing and recording of narcotics, controlled and semi-controlled medications COMMUNITY HEALTH SOLUTIONS (PHARMATRADE) - Dubai, UAE PHARMACIST 05/2021 – 09/2021

Handling insurance prescriptions approval and PBM billing

Overseeing the day to day operations of the pharmacy

Controlled medicines dispensing, handling and documentation

Maintaining of Pharmaceutical stocks

Expiry management

Effective patient counselling

ASTER DM HEALTHCARE - Dubai, UAE

SENIOR PHARMACIST 01/2017 – 03/2021

Accurate medication dispensing and effective patient counselling

Planning and organizing to execute day to day operation of the pharmacy

Contacting and working closely with other healthcare professionals

Handling insurance prescriptions, approvals and PBM billing

Controlled and semi controlled handling, dispensing, recording and ordering

Assessed trends in physician medication prescriptions and patient compliance to make recommendations to prevent patients from overuse

Collaborating with the physicians to avoid therapy duplications and allergic reactions to prescribed drugs

WATSONS PHILIPPINES - Philippines

PHARMACIST SUPERVISOR 10/2014 – 12/2016

Involvement with regulatory department

Decision making and handling people

Training and motivating the team with instructions and guidelines to achieve the set goals

Overlooking the day to day operations Providing support to patients by explaining them the importance of their medications, potential drug interactions, side effects, proper dosing, timing and storage of their medications

Sales and marketing strategies

EDUCATION

Bachelor of Science in Pharmacy 2009 – 2014

SAINT LOUIS UNIVERSITY – Baguio City, Philippines

CERTIFICATIONS, COURSES AND LICENSES

Dubai Health Authority (DHA) : Pharmacist License 2017 – Present Philippine Pharmacist License 2014 – Present

Basic Life Support (BLS)

Emirates Diabetes and Endocrine congress

COVID- 19 Safety at Work Awareness

Infection Control Awareness

SKILLS & LANGUAGE PROFICIENCY

English: Full Working Proficiency

Pharmaceutical Sales, Healthcare Management, Communication, Self-Motivation, Responsibility, Teamwork, Problem Solving, Decisiveness, Ability to Work Under Pressure and Time Management, Flexibility, Negotiation and Conflict Resolution Strategy, Medical Terminology REFERENCES

References available upon request

Contact this candidate