SKILLS

COMMUNICATION

MANAGEMENT

CUSTOMER SERVICE

CONFIDENTIALITY

DRIVING LICENSE

Driving license category

B1- Light vehicles, B2- Light

vehicles (Automatic), B3- Light

vehicles (Professionalism)

ABOUT ME

Highly organized and detail-oriented individual with exceptional time management skills. Ability to maintain confidentiality, communicate effectively, and adapt to changing priorities thus invaluable asset in any organization. WORK EXPERIENCE

Nairobi

Apr 2017 - Present

• Creating high-quality, well-researched, and engaging articles based on the client's brief or topic adhering to the given guidelines.

• Responding to emails, clarifing project requirements, and providing updates on the progress of my work.

• Managing my workload. Prioritizing tasks, setting realistic goals, and maintaining a productive work schedule to meet my commitments.

• Open to feedback and willing to adapt my writing style to suit different clients and industries because flexibility is a valuable trait in the freelance world.

• Maintaining a high level of professionalism in all my interactions. Respecting client's confidentiality, responding courteously to feedback.

Nakuru

Apr 2013 - Sep 2015

• Receiving and accurately entering customer orders into the POS system, including food items, beverages, and any special requests or modifications.

• Handling cash, credit/debit card transactions, mobile payments, and other forms of payment to complete

customer orders. Ensuring the accuracy of the transactions and provide receipts as needed.

• Providing friendly, courteous, and efficient customer service at all times. Addressing any customer inquiries, concerns, or complaints with professionalism and empathy.

• Issuing bills or invoices to customers, itemizing their orders and indicating the total amount due.

• Familiarizing myself with the restaurant's POS system and any updates or changes in its functionalities to perform my duties efficiently.

• Adhering to the restaurant's health and safety protocols, including proper handling of cash and maintaining personal hygiene.

• At the end of each shift, reconciling the cash drawer and ensure it balances with the total sales recorded on the POS system. Report any discrepancies to the supervisor or manager.

Nakuru

Oct 2012 - Dec 2012

• Helping to track employee attendance, managing leave applications, and updating leave records.

• Assisting the HR team in various administrative tasks, such as maintaining employee records, updating databases, and preparing HR-related documents.

• Participating in employee engagement initiatives and activities to foster a positive and productive work environment.

• Preparing regular HR reports and dashboards to provide insights into key HR metrics and trends.

• Promoting a safe and healthy working environment by assisting in implementing health and safety measures and ensuring compliance with relevant guidelines.

• Coordinating with other departments and employees to facilitate effective communication and support HR-related initiatives.

• Maintaining strict confidentiality regarding employee information and sensitive HR matters.

Kiambu

Aug 2010 - Aug 2010

• Assisting with the setup of the polling station before the election day, ensuring that all necessary materials and equipment are in place. This includes arranging voting booths, ballot boxes, voting screens, and other required supplies.

• Verifing voters' identities and check their names against the voter register to ensure that they are eligible to cast their ballots in that specific polling station.

• Providing instructions to voters on how to mark the ballot papers correctly and guiding them through the voting process to ensure it is conducted smoothly.

• Overseeing the proper use of the ballot boxes, ensuring they remain secure and sealed until the end of the voting process.

• Participating in the counting of votes once the voting process is complete. This includes tallying the number of votes cast for each candidate or party and recording the results accurately.

• Transmitting the election results promptly and accurately to the relevant authorities, ensuring transparency and accountability in the electoral process.

• Ensuring strict adherence to electoral laws and regulations, promoting a free and fair election.

• Maintaining neutrality and avoiding any actions that may be perceived as biased toward any political party or candidate. Kiambu

Aug 2009 - Sep 2009

Data Collection: Visit households and conduct face-to-face interviews with residents to collect demographic and socio- economic data. Enumerators use paper questionnaires or digital devices provided by KNBS.

Privacy and Confidentiality: Ensure strict adherence to confidentiality rules, assuring respondents that their information will be used for statistical purposes only and will remain confidential.

• Accurately and comprehensively filling out census questionnaires, ensuring that all relevant information is recorded for each individual and household.

• Assisting in raising awareness about the census in the local community before and during data collection to encourage participation and cooperation.

• Taking steps to ensure the accuracy and consistency of data collected, following standardized procedures provided by Kenya National Bureau of Statistics (KNBS).

• Working closely with the supervisory team and other enumerators to address any emerging issues and maintain a unified approach to data collection.

• Submitting completed questionnaires and relevant data to the supervising authorities promptly and accurately. EDUCATION

Nakuru

2012

Diploma in Management

Human Resource Management (Option)

Kiambu

2010

Certificate Course in Management

Kiambu

2009 Certificate in Computer Applications

Othaya

2006

Kenya Certificate of Secondary Education

ELINASH WRITING

SERVICES

Writer

GILANI'S

RESTAURANT

Till Operator (POS)

MINISTRY OF PUBLIC

HEALTH AND

SANITATION

Industrial Attachment

INTERIM

INDEPENDENT

ELECTORAL

COMMISSION(IIEC)-BY

ELECTION

Polling Clerk

MINISTRY OF STATE

FOR PLANNING,

NATIONAL

DEVELOPMENT AND

VISION 2030-CENSUS

Enumerator

KENYA INSTITUTE OF

MANAGEMENT

Higher National Diploma

KENYA INSTITUTE OF

MANAGEMENT

Some College (no degree)

COMPUERA COLLEGE Some College (no degree)

WITIMA SECONDARY

SCHOOL

High school diploma

JACKLINE

MURIITHI

ENUMERATOR

P.O BOX 61223 NAIROBI, NAIROBI,

00200, Kenya

+254-*********

adyymm@r.postjobfree.com

Contact this candidate