SUMMARY:

Knowledge of all aspects of manufacturing and R&D with several years of supervisory and managerial experience in QA and failure analysis. Consistently delivering successful outcomes while optimizing the use of available resources.

Strengths include:

Addressing issues then collaborating to create solutions for external and internal customers. Quality metrics reporting, Root cause analysis. Methods to Reduce Scrap/Defects. 2013-Present Signify formally Philips Color Kinetics Burlington, MA Quality Specialist

• Solve customer problems and improve customer satisfaction by performing failure analysis of new, state-of- the-art, LED lighting systems to determine the cause of failure and prevent their reoccurrence.

• Based on root cause of failures and significance of issues, make recommendations to product development, manufacturing, suppliers, and application engineering to prevent future failures.

• Ensure determination of root cause with QA tools (Cause and Effect Diagrams, 5 Whys, FMEA, Kaizen, 8-D, FARs, etc.).

2014-2015 Philips Color Kinetics Burlington, MA

System Test Manager

• Point-of-contact for the QA lab, maintaining test in house and independent lab schedules, test equipment and thermal chambers, cyclic salt fog chambers, vibration tables and other test needs.

• Specified and purchased several key test items while instituting practices and procedures. This allowed the state of this state-of-the-art environmental test lab to function effectively. 2003-2013 Murata Power Solutions Mansfield, MA

Failure Analysis Supervisor/Customer Quality Engineer

• Supervised 6 FAEs and maintained Electromechanical Failure analysis laboratory.

• Responsible for failure mode identification of board mounted power products, AC/DC plug in modules, DC/DC power modules.

• Completion of over 300 failure analysis 8D reports for internal and external customers while following continuous improvement practices.

• Provided data analysis with the purpose of documenting failure trends, PPM rates and overall product quality this was performed by collecting, analyzing, and summarizing data.

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1998-2002 Industrial Laser Source Hopedale, MA

Field Service Engineer

• Design and build laser CO2 laser systems used for cutting, welding, and etching.

• Performed installations and on-site maintenance.

• Troubleshooting and repair of high voltage power supplies, PLC’s, and motion control systems. 1992–1998 Kaman Electromagnetics Hudson, MA

Senior Field Service Engineer

• International point of contact as on-site representative, setup, and qualification testing.

• Projects included Electric Bus, Underwater Vehicle Generator, and permanent magnet DC oil drilling equipment. Electric Propulsion Vehicle Program under U.S Army contract. 1985-1992 Bose, EMC, Digital and Western Electric/Bell Labs Fenwal Incorporated, BASF

• Electromechanical Engineering Technician on contract 1980-1985 Wentworth Technical Institute Waltham, MA Computer technology/ electronics. Courses attended at Northeastern University, Framingham State University, Dean College.

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