Work Experience

Deonna S. McKay

Roxbury, MA adyyll@r.postjobfree.com 774-***-****

Genesis Healthcare, Danvers, MA February 2023 – May 2023

Human Resources Manager

•Monitored key metrics to gauge success such as employee satisfaction, development, retention, achievement of established excellence goals, and key performance indicators.

•Conducted with completing 30 and 90 day evaluations.

•Conducted annual evaluations.

•Handled employee relations.

•Conducted in the onboarding process for new hires such as phone screenings, interviewing and setting the candidate up with new hire paperwork.

•Hired candidates using GenServ and recruitment Management.

•Conducted full-cycle talent acquisition for the center and develop talent management plans along with center leadership for employee engagement, retention, recruitment and recognition.

•Managed employee benefits.

Codman Square Health Center, Boston, MA March 2022 – February 2023

Human Resources Coordinator

•Entered new hire and employee changes into HRIS using Paycom

•Entered compliance data into HRIS

•Assisted with new employee orientation by assisting with program demonstration, taking ID photos, collecting identification documentation for I9, following up with references using SkillSurvey.

•Copied and prepared all required materials for Orientation including new hire packets

•Coordinate collection of necessary paperwork and compliance materials including payroll paperwork and regulatory forms and follow up with employees (follow Orientation checklist)

•Assigned and issued employees and non-employee ID badges.

•Follow-up with employees who have incomplete personnel file documents

•Coordinated filing with Records Retention on all active and terminated employees

•Provided project support to Human Resources initiatives (i.e. covid tracking, digitally converting files)

•Assisted with verifying data in HRIS and Human Resources applications using Paycom

•Assisted in employee relations cases.

Beth Israel Deaconess Medical Center, Boston, MA February 2021 – March 2022

Admin Assistant (contract)

•Answers and screens telephone calls. Took accurate messages or directed the call to the appropriate person.

•Greets and directs patients, families, visitors, and staff.

•Responding to requests promptly and providing clear, accurate information within the scope of knowledge and authority.

•Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments.

•Scheduled patient appointments utilizing scheduling tools and resources.

•Coordinated and communicates ancillary appointments and procedures working with other hospital staff as needed.

•Obtained patient information and materials as needed from referral sources.

•Prepared patient records for clinical activities and maintains patient records for physicians.

•Acted as liaison with other departments and external customers in a calm and supportive manner.

•Handled confidential information appropriately and explains policies and procedures when necessary.

•Maintained physician's administrative and clinical calendars.

•Typed correspondence, manuscripts, and documents that may require complex formatting.

•Composed routine correspondence.

•Transcribed letters and patient notes as needed for physicians and facilitates notes and letters in CCC system.

•Composed routine correspondence.

•Prepared and distributed materials for meetings and committees.

•Actively assists and supports licensed practitioners by queuing prescriptions for renewal and performing the initial review of medication listings for accuracy in the electronic medical record (Web OMR).

Suffolk County House of Correction, Boston, MA June 2019 – March 2020

Human Resources Assistant (Contract)

•Received and routed visitors, inquiries and issues to the appropriate staff.

•Use of Microsoft word and outlook as well as extensive use of excel.

•Performed various clerical and administrative functions, including ordering and maintaining an inventory of supplies.

•Performed bookkeeping duties, such as preparation of expense reports.

•Assisted the HSA and DON with recruiting efforts, credentialing, scheduling interviews, and processing new hire documentation.

•Utilization management to include processing off site referrals, appointments, patient registrations, and transport requests.

•Contributed in Employee Relations.

•Supported the team’s hiring process. Sharing of pre-reading material, scheduling interviews, and corresponding with HR to move the hiring process

•Handled new hire paperwork.

•Document employee information into the database.

•Took part in employee relation cases.

Shire Pharmaceuticals, Lexington, MA July 2017 – February 2018

Senior Exec. Assistant (Contract)

•Responsible for overseeing the daily processing of maintenance and calibration documentation by management of the electronic and paper files. Responsible for conducting routine internal audits of maintained records and documentation.

•Interfaced with Computer Maintenance Management System (CMMS).

•Daily processing of maintenance and calibration work orders.

•Generating, closing and filing work orders.

•Performing quality check of records and files to be processed.

•Performing CMMS system updates and for collaborating with customers as needed for clarification and guidance.

Securities and Exchange Commission, Boston, MA October 2015 – March 2017

Executive Assistant

•Directed calls to the proper party.

•Scheduled executive meetings as needed.

•Handled packets of patents & shipped them out to proper parties.

•Analyzing research requests.

•Created outgoing mail pieces for UPS.

•Other administrative duties as needed.

•Proofread & reviewed work documents.

•Created PowerPoint & other presentation materials.

ABM Industries, Somerville, MA June 2014 – October 2014

Human Resources Assistant

•Responsibilities included making sure employees provided correct documentation including, applications and verification of identity. Additional responsibilities included basic administrative duties.

•Provided customer service throughout the day.

•Reviewed I-9 information.

•Recruited applicants.

•Assisted in the interview process.

•Additional basic administrative work as needed.

Education:

Boston Day & Evening Academy – High School Diploma, Roxbury, MA - 2007

Skills

Experienced in Administrative Experience, Microsoft Word, Microsoft Outlook, Utilization Management, Human Resources, Employee Orientation, Microsoft Office, Adobe Acrobat, Microsoft Outlook Calendar, Microsoft Excel, Organizational skills, Taleo, Kronos, ADP, Performance management

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