MARY TARANTINO

Wallingford, CT ***** • 203-***-**** • adyylh@r.postjobfree.com

PROFESSIONAL SUMMARY

Hardworking Credit Manager enthusiastic about improving department policies, standardizing processes, and increasing customer satisfaction by providing fast, knowledgeable, and friendly financial services. Experienced Accounts Receivable Specialist bringing 30 years of experience in the credit and collections field. Talented in performing high volume of outbound calls to secure payments on past due accounts. Well-versed in reducing loss and write-offs by offering customers payment plans and alternative debt restructuring options.

SKILLS

• Credit evaluations

• Credit analysis

• Credit risk analysis

• Customer contact

• Policy application

• General ledger

• Customer billing

• Codes reviewing

WORK HISTORY

The Russel Hall Company – Meriden, CT

Credit Manager 03/2013 to current

• Work cross-functionally with sales, management, and other departments to maintain effective operations.

• Optimized credit approval and collection processes, improving operational efficiencies by over 100%.

• Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.

• Oversaw all reporting, documentation, and recordkeeping requirements for department.

• Accurate payment posting

• Bookkeeping

• Aging reports analysis

• Closing processes

• Cash application

• Helpdesk administration

• Invoicing

• Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements

• Investigated and evaluated customers for creditworthiness and potential risk factors.

• Performed semi-annual account credit limit reviews and credit increase review requests from financial service sales teams.

• Developed strategies to expedite payments and customer resolutions.

• Recognized across organization for diligence, accuracy, and contributions toward maintaining positive cash position through problem resolution. The Hartford Insurance Company – Southington, CT

Remittance Processor 09/1998 – 06/2012

• Streamlined daily reporting information entry for efficient record keeping purposes.

• Provided outstanding customer service by quickly and professionally handling issues.

• Managed and responded to all correspondence and inquiries from customers and vendors.

• Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.

• Reorganized accounts payable processes, decreasing supplied payment delays from [Number] to 30 days.

• Verified deposits, rectified discrepancies, and processed end-of-day paperwork using DDI with 100% accuracy.

EDUCATION

Mark T Sheehan High School – Wallingford, CT

High School Diploma: 06/1983

Medical Billing And Coding Adult Ed – Wallingford, CT Additional Courses: Medical Billing and Coding: 2008

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