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Managed Services Information Technology

Location:
Albany, NY
Posted:
August 15, 2023

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Resume:

DAVID M. SALAMACK

Albany, NY ***** 518-***-**** adyykm@r.postjobfree.com linkedin.com/in/dsalamack

INFORMATION TECHNOLOGY LEADER

Exceptional proven experience creating solutions through the use of technology and process improvement. Impactful professional with business case creation and presentation provided for staff and executive level. Proven self-starter with a record of developing processes and managing teams to achieve profitable growth and brand awareness. Adept collaborating with cross-functional teams within multiple industries. Core competencies include: Cybersecurity Compliance Change Management ITIL Foundation Certified Six Sigma Green Belt SQL Global Operations Cisco Networking UNIX administration and Shell Scripting EXPERIENCE

Verve Industrial Solutions, Kentucky July 2022 – May 2023 Director – Managed Services

Created newly offered managed services for existing and new OT customers including well defined service deliverables and SLAs

Hired initial staff for new managed services group

Created initial service catalog for Cybersecurity services for OT/ICS divisions in the manufacturing sector

Tripwire, Portland, OR December 2015 – May 2022

Service Delivery Manager, April 2021 – May 2022

Oversaw staff delivering daily operations for multiple Tripwire products and maturing customer use and satisfaction of managed services

Point of contact for customer escalations

Creation and documentation of customer on-boarding and operational processes

Collaborated with the DevOps team to expand, optimize, and proactively monitor Tripwire solutions hosted on AWS using New Relic, enhancing system reliability and responsiveness Professional Services Consultant, December 2014 - April 2021

Provided change control and compliance assistance for NERC CIP, PCI, SOx, FedRAMP, HITRUST, GBLA, CIS, and NIST

Provided implementation and configuration for multiple Tripwire products with a focus on application whitelisting, file integrity monitoring, SIEM, and vulnerability assessments

Developed and executed installation and configuration scripts using PowerShell and Bourne Shell to deploy security agents, ensuring seamless integration and compliance

Configured firewalls, network equipment, and IoT devices for remote logging and authenticated vulnerability scans, enhancing monitoring capabilities

Implemented custom filters to effectively reduce incoming "noise" from agents and logs, streamlining the identification of suspicious activities and potential threats

Strategically designed data funneling points to collect and assess incoming security data, aligning with industry standards to ensure robust security protocols

Established and managed databases, crafting customized SQL queries for Tripwire product backends, facilitating efficient data retrieval and analysis

Installed, configured, and diagnosed Java and Apache components for various Tripwire product front ends, ensuring optimal performance and user experience DAVID M. SALAMACK adyykm@r.postjobfree.com PAGE TWO Metlife, Albany, NY September 2014 - December 2014 Migration Consultant (Contract)

Technical resource for multiple data center consolidations

Organized tasks and teams to achieve zero down-time migrations Trans World Entertainment Corporation, Albany, NY January 2012 - April 2014 IT Manager

Led operations team supporting desktops, phones, servers, network, messaging and security for two data centers, an office and a distribution center

Redesigned LAN to achieve SOx and PCI DSS compliance

Created, tested, and maintained disaster recovery plan

Project justification and management of virtualization project responsible for a 60% reduction in hardware and reduced operational cost

VisionIT / Deloitte, Albany, NY January 2011 - January 2012 Infrastructure Technology Adviser (Contract)

Accountable for strategic analysis of Infrastructure and applications for New York State's IT transformation project

Built RFI for consolidated WAN and VoIP solution.

Analysis of current service catalog offerings, chargeback methods, and service delivery

Creation of business cases for transformational projects CERTIFICATIONS

CISSP (Pending) Six Sigma Green Belt ITIL Foundations SPLUNK Foundations Tripwire Enterprise Administrator and Operator Agile SCRUM Foundation ADDITIONAL RELEVANT EXPERIENCE

MapInfo / Pitney Bowes, Troy, NY

Hosted Solutions Infrastructure Architect

Participated in the analysis, design, and continuous improvement of the cloud-based infrastructure to meet technical and business requirements

Worked with product architects to develop and maintain an infrastructure roadmap that provided reduced overall complexity, increased cost efficiency, and flexibility Manager of Infrastructure Technology

Led and provided career development for a team responsible for telecom, network, security, servers, monitoring, storage, and data centers

Built and maintained operations and capital expenditure budgets for corporate headquarters’ and smaller satellite office’s IT

EDUCATION

Associate of Science: Computer Science

Schenectady County Community College, Schenectady, NY Major: Computer Science and Mathematics

State University of New York at Albany, Albany, NY Major: Computational Mathematics

Rochester Institute of Technology, Rochester, NY



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