Professional Summary
Skills
Work History
DEMETRA E TAULTON
**** **** **. ******, **. 75033 Cell:469-***-**** adyyjy@r.postjobfree.com Conscientious Security Officer adept at managing security risks with ease and using judgment to resolve problem situations. Seasoned Security officer with a successful background in law enforcement and escort services and customer services. Expertise in conducting investigations and writing detailed reports. Certified Security Guard with the expert training and problem solving tools necessary to serve and protect.
Government security clearance
Weapons training
Theft prevention training
Security Guard License
Superior customer service
Electronic surveillance
MS Office proficiency
Crisis intervention training
Risk analysis training
Conflict resolution techniques
Investigation documentation
Stationary surveillance
Security Shift Supervisor 05/2006 to Current
Securitas Security, USA Inc (formerly Pinkertons Security Inc.) – Dallas, TX Currently at ExxonMobil as shift supervisor, that is responsible for upwards of 75% of shift officer training. Set, communicate and enforce officer performance goals Handle some training officers on night shift setting individual goals for the officers. In November 2012 Nortel ended its business in the Texas. I was working in Emergency Management Operator in the security department.
Data Access Control operator, controlling the access at Nortel Network Campus in Richardson and Nationwide. Fill in as a Security Officer and Shift Supervisor and was able to creation of new procedure for each individual post.. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Secured all doors in the office and main building after hours. Denied entrance to the building to unauthorized persons. Performed surveillance of suspects using binoculars, cameras and camcorders. Scheduling & Payroll Manager 07/2003 to 05/2006
Pinkertons Security Inc – Dallas, Texas
Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed. Coordinated schedules for 300 people. Coordinated payroll for 15,000 hours for the Dallas/Fort Worth Metroplex. Computer support for the Dallas branch. Data Entry, write post procedures, and train officers for 32 locations. Operator 01/2000 to 07/2003
Pinkertons Security Inc – Dallas, Texas
for Nortel Networks security department.
Scheduling Manager-Coordinated Schedules for 300 people. Payroll Manager-Coordinated payroll for 15,000 hours for the Dallas - Fort Worth Metroplex. Computer Support person for the Dallas branch.
Data Entry Written post procedures, and trained officers for 32 different location. Office Manager/Administrator 03/1992 to 01/2000
American Protective Service – Dallas, Texas
Coordinated officers' schedules and payroll problems. Ordered all office supplies and equipment.
Coordinated training staff meetings.
Education
General Office Assignments, Computer Support person for the branch, Data Entry. Held certification with the Department of Defense and was the liaison for the government location, clearances for the Dallas/Fort Worth area.
Director of Security at Valley View Mall.
Handled all training for mall security.
Coordinated officers' schedules and payroll.
Communication Officer/Security Technician for IBM. Control Dispatcher for Southwest Region, Data Entry, General Office assignments, Certified Emergency Response coordinator, troubleshooting, Electronic Badge Control access control for a 5 State Region, Dictaphone Operator, Motorola Base Radio System, Secondary Supervisor.
Director of Security for Valley View Mall 02/1999 to 01/2000 American Protective Service (formerly Vangaurd Security Inc.) – Dallas, TX Trainer for mall security. Coordinated schedules and payroll for officers in the department. Served as Communication officer/Security Technician for IBM. Served as Control Dispatcher for the Southwest Region. Provided Data Entry support and general office assignments at the branch office. Served as Emergency Response Coordinator.
Computer trouble shooting.
Provided Electronic badge Control access control for a 5 state region Served as a dictaphone and Motorola Base Radio system operator Served as a secondary supervisor
Office Manager/Administrator 03/1992 to 01/2000
American Protective Service (formerly Vangaurd Security Inc.) – Dallas, TX Payroll and scheduling coordinator
General office management including ordering supplies and equipment. Scheduling the training and staff meetings
invoicing
Liason for the Department of Defense
Screening applications for security clearances for Department of Defense for the Dallas/Fort Worth area Communications Officer/Security Technician 09/1988 to 03/1992 Vanguard Security Inc – Dallas, TX
Monitored and authorized entrance and departure of employees and visitors. Circulated among visitors, patrons and employees to preserve order and protect property. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed. Secured all doors in the office and main building after hours. Data Entry
Operate Radio and coordinate site radio traffic.
Certified Security Officer: Criminal Justice November 1989 Mansfield Business School Wynnewood Village - Dallas, Texas Coursework in Law Enforcement, Correctional Administration and Information Security Systems Psychology June 1982
Mountain View Community College - Dallas, Texas
High School Diploma: May 1981
South Oak Cliff High School Marsalis Avenue - Dallas, Texas