Nursing Assistant Customer Service
Resume:
**** **** ******** **** *** Z*
Clarksville, TN **042
***************@*****.***
Sahory Julissa Perez
SKILLS
Leadership.Troubleshooting user device maintenance. Ability to work under pressure.Adaptability.Problem solver. Management skills. Bilingual. Customer service skills. Emotional intelligence.Creativity. Proofreading. Attention to detail. Managing infusions. Patient assessment.
EXPERIENCE
Urban Housing Solutions, 822 Woodland St. Nashville TN 37206
— Service Coordinator
January 2023 - PRESENT
● Developing a resource directory of local social service agencies and providers for easy access.
● Facilitating programs and services, job training and transportation.
● Manage caseload of 90 DD citizens, coordinate eligibility benefits.
● MAnege Assessments/Reassessments for HMIA.
EG&MC, 928 Jefferson St, Nashville TN 37208- — Cocktail Waitress/Bartender
August 2022 - PRESENT
● Mixing traditional and creative cocktails.
● Building a rapport with regular customers to create a positive atmosphere.
● Opening and maintaining tabs throughout their shift.
● Verify identification and age requirements of customers. Samsung,Ridgefield NJ (Remote) — Brand Ambassador
November 2021 - July 2022
● Helped promote the company’s products, messaging and image.
● Assist in content creation.
● Provide consumer’s feedback back to the company. Advantage Solutions(Under Pepsico),18100 Von Karman Ave Irvine CA 92612
— Sales Representative/ Merchandiser (Buford GA)
September 2020 - November 2021
● Merchandising products from the back room to the sales floor.
● products. Rotating products and removing defective or out-of-date products.
● Upsell quantity of product.
AcceptanceNow/RentACenter, 870 Madison Square, Madison,TN 37115
— Sales/Collections Manager
September 2018 - August 2020
● Present sales,revenue and expenses report.
● Achieve growth and hit sales goals. Implement a strategic sales plan; expand
● the company's base.
● report.
● Build and promote a strong long-lasting relationship with the customers and home store.
● Conducting investigations and developing plans to fix discrepancies.
● Negotiating sales terms
● Used a software program(HiTouch) that was used to present sales, results, and log in customer base information.
W.M Cleaning Service,1104 Borowood Dr. Nashville TN 37211
— Assistant Manager
January 2014- September 2020
● Secured clients via transparent discussion over pricing and services.
● Ensured questions over process and outcome were accurate, and the clients were empowered to make their own decisions.
● Assisted with bookkeeping and administrative duties handling expenses, paper work, and reports.
● assisted with property services & cleanings, as well as inspections to ensure customer satisfaction.
EDUCATION
MTUS, 1301 E Main St, Murfreesboro TN 37132— Nursing Psychology program
August 2016-2018 Murfreesboro TN (Not Completed)
GPA- 2.6
Nursing Assistant Training - 1161 Murfreesboro Pike — Nursing Assistant
January 2018 - February 2018, Nashville TN (Certificate) John Overton High School,4820 Franklin Rd,Nashville TN 37220 — HighSchool Diploma
August 2011 - May 2015, Nashville TN
AWARDS
foreign language certificate.Corporate Communication Certification.Sales Certifications. Nursing Assistant Certificate
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