Human Resources

STACY POPE

Lafayette, IN ***** ********@*****.*** 765-***-****

ADMINISTRATIVE MANAGEMENT & CONSULTING

Driven and professional leader with extensive experience in accounting, human resources, and in leadership positions. Known for acknowledging importance of workplace professionalism, integrity, honesty, and positive approach. Leverage high-level written and verbal communication, active listening, and rapport building skills to improve morale and culture, encourage collaboration, and facilitate conflict resolution. Success built from multi-tasking and prioritizing with meticulous attention to detail and focus on documenting and organizing to meet deadlines and expectations. Office Management Administrative Support Payroll Human Resources (HR) Data Entry Accounts Payable (AP) Accounts Receivable (AR) Scheduling Accounting Bookkeeping Customer Service Typing Training Practice Management Purchase Orders (POs) Marketing PROFESSIONAL WORK EXPERIENCE

ENTREPRENEUR, Lafayette, IN April 2023 - Present

Human Resources Consultant

Collaborate with HR and management teams to define company’s HR issues, goals, and requirements. Conduct research to identify workforce issues or inefficiencies. Develop HR strategies and company-specific models. Recommend solutions and provide advice on HR policies, procedures, and tools. Assist in recruitment and training of new employees and develop standard operating procedures (SOPs) for onboarding processes and forms.

● Helped improve personnel retention after completely creating new hiring and onboarding process which included streamlining new hire paperwork, creating handbooks and training manuals, and implementing training, disciplinary, and record-keeping processes.

ALTERNATIVE AG SERVICES & CONSULTANTS, Flora, IN March 2023 - Present Office Manager, Inventory Manager

Develop and implement office policies and set up procedures and standards to guide operation of office. Serve as point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands. Organize and schedule meetings and appointments, and manage office services, correspondence, and filing. Perform day-to-day financial transactions, reconcile AP ledger, verify discrepancies, facilitate invoices, and generate reports detailing AP status.

● Helped reduce inventory costs by overseeing supply chain logistics, including developing relationships with suppliers and clients, analyzing daily product and supply levels to anticipate inventory shortages, and generating regular reports on inventory levels, progress, and procedural efficiencies.

● Improved inventory control procedures through monitoring demand and analyzing data to anticipate future supply and logical needs and proposing strategies to leadership.

● Encouraged and promoted team efforts through communicating regularly with management regarding business goals and addressing any personnel issues.

CARETAKER, Lafayette, IN August 2022 - March 2023

Fulfilled responsibilities as fulltime caretaker.

WORWAG COATINGS, Lafayette, IN October 2020 - August 2022 Purchasing Agent March 2022 - August 2022

Reviewed and approved purchase requisitions and maintained accurate records. Planned and monitored production, maintained inventory levels of components and finished goods, and resolved any issues during purchase requisition process. Communicated with vendors regarding order status and changes to delivery schedules. Received and reconciled deliveries against POs and completed documentation and transactions in ERP system. Maintained material item masters, bills of materials, routings, production revisions, and other ERP inputs for manufactured items.

● Developed positive working relationships with suppliers through regular, proactive communication which resulted in reduced delivery costs, increased savings, decreased availability problems, and improved support and quality issues.

● Ensured consistent levels of finished goods were on hand to satisfy customer demand by planning and monitoring production and maintaining inventory levels of components and finished goods. STACY POPE ********@*****.*** PAGE TWO

Administrative Assistant October 2020 - March 2022 Assisted Manufacturing Manager with daily activities and reports. Audited all batch tickets for mathematical accuracy and managed material consumption and outputs for efficiency according to batch formula. Monitored and adjusted inventory, and managed receipt of stocked items as well as inventory of warehouse supplies. Supported activities, including ERP implementation and maintenance. Served as point of contact for PPE, waste management, inventory, and entry level EHS.

● Ensured inventory accuracy and maintained proper segregation of materials by streamlining productivity procedures for efficiencies and stayed up to date on inventory information.

● Maintained proper segregation of materials to guarantee hazardous chemicals were stored corrected to avoid contamination, fire, spills, gas releases, and potential tox exposure. TWO MEN AND A TRUCK, Lafayette, IN 2019 - 2020

Sales Office Manager

Scheduled moves daily, delivered quality customer service, and managed sales team. Answered client calls inquiring about services, took down information, inventory, and measurements, and sent quotes on cost of move. Scheduled moves and determined proper number of trucks and workers needed.

● Achieved monthly / quarterly sales goals through actively monitoring Sale Representatives activities, seeking out referrals from previous clients, and networking with clients to gain additional leads.

● Boosted value of average sale by minimizing duration of sales process, enhancing closing rate, and pushing client past and hesitancy through reassuring company’s values. BATTLE GROUND VETERINARY CLINIC, West Lafayette, IN 2016 - 2019 Practice Manager

Managed all aspects of veterinary clinic. Handled all A/P, A/R, HR, budget, cash flow projection, inventory budget, and ordering, OSHA regulations and training, AHHA Accreditation, BBB, workman comp, payroll, marketing, advertising, scheduling, and training. Oversaw client services, including client communication, education, interaction, grief protocol, and patient and staff comfort. Led community involvement, including fundraising and charity events.

● Achieved priority over other clinics for trial cases, trial vaccines, discounted vaccines, and increased client product knowledge after creating and maintaining rapport with current and future vendors.

● Created and implemented training procedures, salary tier, and SOPs for clinic staff which promoted consistency and uniformity during onboarding, improved QA and safety, and provided information to quickly solve problems.

● Created payment plans which helped A/R and collections build rapport with clients and encouraged client loyalty. YEOMAN INDUSTRIES, Lafayette, IN 2006 - 2014

Office Manager

Helped with office marketing. Oversaw A/R, A/P, collection calls, and collecting past due payments. Ran all monthly sales reports and handled all cash in and out of store along with bookkeeping and balancing drawer on daily / monthly. Answered phones, greeted clients, and scheduled appointments. Prepared schedules, bank reconciliations, and financial reports monthly. Delivered follow-up for bookings and referrals, thank you letters, phone calls, and client feedback.

● Initiated new contacts and cultivated business relationships through listing new items each day, promoting campaigns, using keywords, responding to questions and addressing problems quickly and having positive customer service.

● Maintained verbal and written agreements with clients, which relieved any financial backlash legally for unsold items and assured clients of expectations for services and agreements PMI, Lafayette, IN 2003 - 2006

Account Representative

Performed office and administrative support. Interviewed prospective employees and monitored testing. EDUCATION & LICENSES

115 credits, Bachelor of Science (BS), Human Resource Management, Colorado Technical University, Online Associate of Science (AS), Business Administration, Colorado Technical University, Colorado Springs, CO Cosmetology License, Christina & Company & Lafayette Beauty Academy, Lafayette, IN TECHNICAL SKILLS & PROFESSIONAL DEVELOPMENT

Microsoft Office Suite: Word, Excel, PowerPoint, Outlook QuickBooks Inventory, OSHA, Marketing, Finances, Practice Management Certified, Patterson University

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