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Customer Service Accounts Payable

Location:
Atlanta, GA
Posted:
August 15, 2023

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Resume:

Penny Harrison

adyyh7@r.postjobfree.com

336-***-****

Experience in a financial services environment. Proficient in all Microsoft Office suite of products and tools; Ability to navigate multiple computer system applications and utilize search tools to find information; Excellent verbal, written, and interpersonal communication skills; Reconciliation experience; Proven analytical problem solving; ability to identify problems; apply structured and disciplined methodology to identify root cause using data. Technical skills: SharePoint, MSP, LPS, TMS and TMS Financials systems

Account Payable Specialist

Uber Freight, Greensboro 2022 – Present

Resolve carrier invoice discrepancies, using Transplace guidelines, customer business rules, carrier rate agreements, etc.

Create shipments for non-managed freight based on pre-defined customer specific requirements.

Know and understand account specific requirements – required charges, customer business rules, carrier contracts, etc.

Provide support to Operations as needed in regard to financial issues related to their account.

Deliver cost saving/cost containment to the customer and/or Transplace.

Correspond internally with Operations, Procurement, and Carrier Pricing regarding rating and accessorial invoice discrepancies as needed.

Setup new customer and vendor locations in the TMS, leveraging knowledge of customer business practices.

Performs other related duties as assigned.

Centralized Disclosure Team Analyst

Truist Bank - Greensboro, NC 2021 - 2022

Responsible for ensuring that initial disclosures are prepared completely with accurate loan information and meet required time frame.

Other duties related to compliance include adverse action notice distribution and auditing,

HMDA data reconciliation and corrections

Reviewed new files and re-disclosures for compliance for bank and TRID policy in required timeline.

Research/Remediation Analyst

Wells Fargo - Raleigh, NC 2011 - 2021

•Mitigates loss and legal risk to the company and to investors by accurately managing the

bankruptcy process and obtaining relief from bankruptcy on non-performing loans.

•Communicate with attorneys, trustees and borrowers related questions to bankruptcy.

•Remediation research to reconciled accounts and payment transactions.

Chapter 13 Trustee Office

Audit Department - Greensboro, NC 2010-2011

•Closed Dismissed, converted and successful cases.

•Audit Cases for percentage and liquidation requirements met.

•Contact mortgage holders, title companies and attorneys.

•Electronically file documents with the bankruptcy court.

Accountant Assistant (part time)

Protocol Vending - Greensboro, NC 2010-2010

•Handle cash, customer service.

•Performed intermittent receptionist duties including, multiple phone lines and

ordering office supplies.

•Accounts payable and accounts receivables.

•Enter sales orders, quotes, purchase orders and invoices.

•Maintained file system.

•Process shipping orders using UPS.

•Variety of computer applications for financial data.

•Maintained in-depth knowledge of products.

•Used a Variety of Computer Applications.

•Maintained in-dept knowledge of Products.

Bank Teller (part time)

NewBridge Bank - High Point, NC 2009-2010

•Handled cash and customer service.

•Process financial transactions and opening new accounts.

•Maintained in-depth knowledge of products to achieve branch goals.

•Variety of applications to analyze financial data.

Assistant Manager

Woodforest National Bank - Burlington, NC 2006-2008

•Supervised and assigned work to staff.

•Handled cash and customer service.

•Process financial transactions and opening new accounts.

•Maintained in-depth knowledge of products to achieve branch goals.

•Variety of applications to analyze financial data.

Other Skills.

•Accounts Payable/Receivable

•Administration/Clerical

•Answer Multiple Phone Lines

•Order Entry

•Quality Assurance

•Research/Remediation Analysis



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