PERSONAL INFORMATION

NAME: Ahamed Ali Khan Faleel

ADRDRESS: Doha, Qatar

MOBILE +974-********

EMAIL: adyygq@r.postjobfree.com

NATIONALITY: Sri Lankan

DATE OF BIRTH: 19th June 1988

VISA STATUS: Employment/ Available for transfer

SEX: Male

MARITAL STATUS: Married

LANGUAGES: Fluent English, Hindi, Tamil & Sinhala

CAREER OBJECTIVE

A long-term relationship in a challenging establishment that provides a platform where I can apply my knowledge and my ambition, learn and grow to my fullest potential, achieve the highest level of productivity as an individual along with my team and process, exceed expectations. WORKING EXPERIENCE

Barista - La Galette, Doha, Qatar December 2022 – Up to date Duties and Responsibilities:

• Prepare and serve of hot drinks such as coffee espresso drinks;

• Check temperature of freezer and heating equipment to ensure proper functioning;

• Describe menu items to customers or suggest product that might appeal to them;

• Receiving stocks and supply retail product;

• Receive and process customer payments;

• Serve prepared food such as muffins and cakes.

• Stock customer service station with paper product or beverage preparation items;

• Create signs to advertise store products or events; Head Barista - Lavaza Coffee Shop, Colombo Sri Lanka 2018 – 2011 ( 4 Years )

• Welcomes customers by determining their coffee interests and needs.

• Educates customers by presenting and explaining the coffee drink menu; answering questions.

• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, latte art, cappuccino and specialty coffees.

• Generates revenues by attracting new customers; defining new and expanded services and products.

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

• Maintains safe and healthy work environment by following organization standards and sanitation regulations.

Head Barista - Avec Arabic Restaurant, UAE Dubai 2015 – 2017 ( 2 Years ) Duties and Responsibilities:

• Prepare and serve of hot drinks such as coffee espresso drinks;

• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, latte art, cappuccino and specialty coffees.

• Check temperature of freezer and heating equipment to ensure proper functioning;

• Receiving stocks and supply retail product;

• Receive and process customer payments;

• Serve prepared food such as muffins, sandwiches and cakes;

• Stock customer service station with paper product or beverage preparation items;

• Create signs to advertise store products or events;

• Prepare and serve menu items such as sandwiches and salads. Barista – Costa Coffee, Jawad Business Group, Doha (Qatar) 2011 – 2014 ( 3 Years ) Duties and Responsibilities:

• Ensuring coffee and service standards are maintained as per the brand requirement.

• Greet customers as they enter.

• Answer guest questions regarding ingredients.

• Take orders while paying attention to details.

• Prepare beverages following recipes.

• Serve beverages and prepared food, like cookies, pastries and muffins

• Receive and process payments (cash and credit cards).

• Keep the bar area clean.

• Maintain stock of clean cups and plates.

• Check if coffee equipment’s are operating properly and report any maintenance needs.

• Comply with health and safety regulations.

EDUCATION

• Successfully completed General Certificate of Examination Ordinary Level in December 2005 at Veluwana College, Colombo 09, Sri Lanka.

• Successfully completed a Certificate Computer Course at IDM Colombo Sri Lanka.

• Successfully completed a Spoken English Course at Royal Institute Colombo Sri Lanka. TECHNICAL SKILLS

• Excellent interpersonal communication.

• Ability to effectively manage time and prioritize tasks.

• Strong product knowledge and understanding of target customers.

• Professional telephone etiquette.

• Willing to Learn.

SKILLS

• Responsibility.

• Customer Service.

• Teamwork skills.

• Confidence.

• Perseverance.

• Patience.

THANK YOU

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