Customer Service Nursing Assistant
Resume:
Tiffany Avelar
Lake Villa, IL 60046
adyyf9@r.postjobfree.com
Objective:
To obtain a challenging position as an employee with a company that will benefit from my experience and utilize my skills.
Education:
Triton College Melrose Park, Illinois
Phlebotomy Technician
01/12-06/12
Wright College
College Courses
01/11-01/12
Career Training Center of Chicago, Illinois
Nursing Assistant
07/10-08/10
Taft High School
High School Diploma
9/06-6/10
Skills:
Communication, Punctual, Reliable, Customer Service, Punctual, Interpersonal,Medical Terminology, Microsoft Office: Word, Excel, Power point, Access
Experience:
Diamond Headache Clinic
02/17 to 07/23
Receptionist/ Prior Authorization Specialist
Duties: Greeting patients, check in and check out patients, scheduling appointments for patients, answer phones, verify insurance, collect copays, starting prior authorizations, following up on the status of the prior authorizations, sending prescriptions, confirming ICD 10 codes and J codes, starting appeals if necessary, and verifying insurance benefits.
Presence St. Joseph Hospital
Diamond Headache Unit/ Pediatric Unit
06/15 to 06/17
Patient Care Tech/ Unit Secretary
Duties: Assist Registered Nurses to care for patients of all different age groups. Take vitals, do accu checks, do EKGs, answer phone calls, admit and discharge patients in the computer using Epic, collect urine samples and stool samples, do pregnancy tests, answer call lights, and assist patients with anything they may need.
Ann and Robert H. Lurie's Children’s Hospital
General Medical Pulmonary Unit
10/14 to 11/15
Nursing Assistant
Duties: Assisted Registered Nurses in caring for sick patients of all different age groups. Weighting patients, taking vitals, taking Accu checks, emptying foleys/ drains, using computers to enter information about patients, answer call lights, bathing patients who could not do for themselves, transferring patients, feeding patients, answering phone calls, and repositioning patients every two hours who were complete care.
Elmhurst Memorial Hospital
Medical and Surgical Unit
08/13 To 10/14
Patient Care Tech
Duties: Assisted Registered Nurses in caring for sick patients of all different age groups. Weighting patients, taking vitals, collecting urine samples and stool samples, doing Accu checks, emptying foleys/ drains, using computers to enter information about patients, bathing patients who could not do for themselves, transferring patients, feeding patients, answering phone calls, answer call lights and repositioning patients every two hours who were complete care.
Gottlieb Memorial Hospital
Medical and Surgical Unit
Melrose Park, IL
08/11 To 06/13
Nursing Assistant
Duties: Assisted Registered Nurses in caring for sick patients of all different age groups. Weighting patients, taking vitals, emptying foleys/ drains, collecting urine samples and stool samples, using computers to enter information about patients, bathing patients who could not do for themselves, transferring patients, feeding patients, answering phone calls, answer call lights and repositioning patients every two hours who were complete care.
Life Source Chicago, IL
Clinical for Phlebotomy
2012-2012
Duties: Observed how to draw blood
-35 sticks completed
Activities/Achievements:
Customer Service Award- Gottlieb Memorial Hospital 2011
Customer Service Award- Gottlieb Memorial Hospital 2012
References Available Upon Request
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