Linda M. Gomez

adyyet@r.postjobfree.com;

860-***-****

Virginia Beach, VA 23462

SUMMARY: Innovative senior Recruiting professional with eighteen years of experience designing recruitment procedures, supervising recruitment teams of 30+, and analyzing recruiting metrics. Social media management used for B2B marketing and talent acquisition. Expert relationship builder with a dedication to superior candidate / client services and with a dedication to candidate pool building and follow- through. Collaborating with hiring managers, hospitals, and rehabilitation centers to find best candidate for various positions. Experienced in the field of administration, talent acquisition in recruiting, screening, qualifying and on boarding management. Excellent oral and written communication skills.

PROFESSIONAL EXPERIENCE

Talent Acquisition Specialist (Remote) December 2022- Present

Trinity Health Of New England Hartford, Connecticut

●Lead coordination meetings with hiring managers to identify staffing needs

●Sourced potential candidates through online channels (e.g. social platforms and professional networks)

●Assessed candidate information, including resumes and contact details, using Applicant Tracking System (Workday).

●Facilitated various sourcing events, recruitment events within the community in collaboration with educational centers and workforce development centers.

●Lead employer branding initiatives

●Designed job descriptions and interview questions that reflect each position’s requirements

●Experienced in social media management, resume databases and professional networks (e.g. Indeed and LinkedIn)

●Spearheaded the full-cycle recruiting in 5 Hospital networks using various interview techniques and evaluation methods

●Spearheaded the recruitment for SEIU 1199 NE

Quality Assurance Manager October 2020-May 2022

Supportive Housing Program Manager May 2022- September 2022

Imma Care Inc. Hartford, Connecticut

• Design, implement, and improve company quality standards.

• Analyze data in order to find areas for growth.

• Training, motivating, coaching, and correcting employees to ensure that standards are met.

• Utilized applicant tracking systems for talent acquisition.

• Formulate strategies to increase productivity.

• Review processes in order to ensure that they align with current trends.

• Oversees the daily workflow and schedules of the department.

• Social Media management for talent acquisition.

• Develops, implements, and manages processes to ensure that services meet required specifications for quality, function, and reliability.

• Identifies and sets appropriate quality standards and parameters for services.

• Communicates quality standards and parameters to administration

• Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple departments; recommends and facilitates solutions to these issues.

• Reviews client, customer, and user feedback.

• Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.

● On boarding of new hires

Virtual Assistant (Temp.) July 2020 – March 2021

Epiphany James LLC Hartford, CT (Remote)

• Advanced computing skills (Adobe, Microsoft Excel, Microsoft Publisher, Marketing tools, )

• Calendaring / event coordination and scheduling of personnel

• B2B communications skills

• Manage the CEO’s calendar (including scheduling meetings)

• Book travel and accommodations

• Create presentations and write official, company-wide correspondence

• Track CEO’s spending and prepare expense reports

•Manage weekly content and posts on company’s social media accounts

•Social media management

•Proof reading of data and correspondences

Senior Case Manager / Work force Development Coordinator March 2019- April 2020

Breaking Ground Organization Brooklyn, NY

● Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.

● Manage a case load of 45+ clients of various populations (Veterans, M.I.C.A., etc.)

● Maintain familiarity with program resources available on- and off-site.

● Provide group counseling as assigned by the program director.

● Coordinate client services with other social service, mental health, medical, employment, educational, childcare, and other providers

● Assist with medication monitoring oversight after being trained and certified by senior staff to provide medication monitoring services for clients within the facility.

● Coordinate a psycho-educational, rehabilitative, and other support and/or therapeutic group and workshops for female guests in the facility.

● Oversee and maintain all necessary records, including but not limited to legible, comprehensive, and accurate reports of house activities in the house log.

● Provide appropriate referrals; attend court and administrative reviews; provide individual and group counseling.

● Provide direct services to assigned case load including individual, family and group counseling, educational and legal advocacy, employment and life skills development, referrals, crisis intervention, etc.

● Lead and direct client case management/record keeping system and required documentation.

● Collaborate with Case Managers and Program Directors/Managers on assessments and develop action plans for each resident.

Senior Staffing Coordinator Premiere Home Care November 2017- March 2019

Premiere Home Care Inc. New York, NY

● Oversee all staffing needs and operations of the company.

● Liaise with recruiting agencies to fill vacancies in a timely manner.

● Facilitate procedures after hiring regarding employee relocation, legal documents etc.

● Develop work schedules by allocating employees in shifts and positions.

● Highly skilled in managing new employee data both manually and electronically.

● Collaborate with payroll to ensure correct employee compensation.

● Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered.

● Responsible for the review of daily logs and notes from Case Managers to assure continuity of care, documentation of nursing process, appropriateness of intervention/action and timeliness of documentation.

● Using discretion and independent judgment in handling patent or physician complaints received documents and forwards to appropriate administrative staff.

CASE MANAGEMENT/ Asst. Director April 2016 – July 2017

JAMAICA SERVICE PROGRAM FOR OLDER ADULTS, INC. Queens, NY

● Provides comprehensive care for their patients to ensure their well-being and ability to function as best as can be expected given their diagnosis.

● Developing service plans and writing weekly case notes to help clients with goals addressing housing, living, health/mental health and multicultural issues.

● Requesting and reviewing annual psychiatric and physical assessments and requesting current prescribed medication and hospital discharge forms from external providers.

● Provides support groups for clients or family members to help them cope with their behavioral health issues.

● Maintain a caseload of 65 members at a minimum.

● Develops relationships with community leaders and serves as the organization's liaison with various constituents.

● Create and implement annual outreach plans

● Develop trusting relationships with guests and engage them in services for mental health, substance abuse, physical health, employment, legal issues, and (when possible) housing referrals. Facilitate referrals to services to ensure a smooth and established connection.

● Lead weekly clinical meetings within the organization, create goals, agendas, and action plans; and follow through with the team to ensure consistency in operations, goals and communication.

● Proficient in the use of EMR and HMIS software

• Supported the planning and implementation of the program goals to fulfill the

mission of the center, program, or institute.

• Developed relationships at county, state, and national levels appropriate to the

nature and goals of the program. Acts as a resource person for program

information.

• Resolved field problems through written or oral communication.

• Developed and administered program budgets, reports, and updates.

• Managed 75 + staff; selected. trained and conducted yearly evaluations.

• Managed program staff for effectiveness and efficiency.

CASE MANAGEMENT/EMPLOYMENT SPECIALIST Dec.2013- April 2016

CAMBA Opportunity House Brooklyn, NY

● Provides residents with case management services, including but not limited to one–to-one and group counseling, workshops, advocacy, mental health, physical health, domestic violence, substance abuse recovery support services, family reunification and life skills trainings.

● Identifies, network with and refer residents to other community-based services as appropriate.

● Develop, implement and document Individual Living Plans with the residents that identified and addressed their needs.

● Collaborate with program staff, community partners, and service providers to support residents.

● Develop and disseminate employment, education, and training resources, such as job listings and job fair notices, training and school opportunities, entitlements updates, and other information required to help staff remain current and empowered to do vocational work.

● Design and deliver centralized and specialized group vocational services such as computer skills training, vocational exploration, work readiness training and job search skills training.

● Complete assessments to determine abilities, employment preparedness, and development needs; provides referrals to training and pre-employment preparation to obtain maximum employability.

● Excellent written and verbal communication skills; computer literate – ability to operate MAC computers and PC’s including regular entries into the CARES database and demonstrated ability to use MS programs such as Word, Excel, Outlook, PowerPoint, etc.

● Sustained working knowledge of employment programs and resources (including the New York State Dept. of Labor, ACCES-VR, community-based providers, schools, training programs) to assist staff in making access to such services available to participants.

● Maintains extensive contact with social and employment service providers to facilitate appropriate referrals to the needs of participants.

CASE MANAGEMENT October 2009-October 2013

Jamaica Safe Space Jamaica, NY

● Coordinate home visits with families and women through follow-ups and referrals, who are at highest risk for poor birth outcomes, particularly low-birth weight and infant mortality.

● Provided one on one early childhood parental education to teen mothers, mothers with learning disabilities, and HIV.

● Prepare documentation for families and reports for the department coordinator.

● Provide departmental information for non-English speaking individuals.

● Identify and assist individuals and families to access needed preventive and primary health care services (e.g., preconception care, family planning, prenatal care, immunization, pediatric care and care for acute, chronic, and communicable diseases, Early Intervention, WIC and other nutrition services, anticonception care), with an emphasis on pregnant women not enrolled in health care or supportive services.

● Provide presentations to the community on various health-related topics related to preconception,

● Developed and disseminated employment, education, and training resources, such as job listings and job fair notices, training and school opportunities, entitlements updates, and other information required to help staff remain current and empowered to do vocational work.

Quality Assurance Specialist April 2007-June 2009

HR TBI Coordinator June 2009- Oct 2009

Any-time Home Care Inc. Queens, NY

• Reviewed monthly quality assessments of work product for all staff and provide recommendations for individualized refresher trainings to target areas of underperformance.

• Facilitated New Hire and Refresher Training summaries, including attendance, performance, updating training material, tracking attendance and performance, presenting, and sending training resources to trainees.

• Performed analysis for monthly and quarterly quality reports to internal management.

• Developed and implemented an engaging and effective project quality and refresher training plan in compliance with contract.

• Worked closely with administration to develop recommendations on ways to improve the data capturing process.

• Performed various audits, to ensure compliance with DSS, contracts, company and compliance protocols.

• Utilized various software applications to complete tasks, create reports and deliver results.

• Attended monthly meetings to discuss various issues and possible solutions with administrators and contract liaison.

SKILLS Excellent written and verbal communication skills; computer literate – ability to operate MAC computers and PC’s including regular entries into the HMIS databases and demonstrated ability to use MS programs such as Word, Excel, Outlook, PowerPoint

Language: Bilingual- Spanish and English

EDUCATION:

Credentialed Adult First Aid/CPR/ AED June 2022

American Red Cross

Credentialed alcohol and substance abuse counselor

La Guardia Community College Long Island City, NY

Certified Lactation Counselor

Healthy Children's Center for Breastfeeding East Sandwich, MA

Certificate in Medical Assisting

Allen School Jamaica, N.Y.

Computer Science St. John’s University Jamaica, N.Y.

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