Alfreda Howard

**** ******* *****. ************, ** 28304

adyye7@r.postjobfree.com

Qualifications Highlights:

Demonstrates high initiative and energy and a strong ability to exercise independent judgment.

Maintains excellent work relationships with staff and clients while providing compassionate care for residents.

Possesses extensive experience in multitasking within fast-paced environments and is known for being trustworthy and discreet.

Employment History :

Victim Advocate 2022 – 2022

Hoke County Domestic Violence and Sexual Assault Center-Raeford, NC

Assist and counsel individuals who have been a victim of a crime or witnesses to a crime.

Effectively collaborating and communicating with staff members across multiple organizations is necessary to ensure seamless task management and achieve our shared objectives.

Assist clients professionally and knowledgeably by providing well-informed and practical recommendations to meet their needs.

Assist clients in finding suitable hotel/motel accommodations.

Assist clients with their utility needs efficiently and effectively, providing excellent service.

Provide support and assistance to victims during their hospital stay.

Assist individuals impacted by legal proceedings.

Assist those filing protective orders by providing them with the required support and guidance.

Assist individuals seeking compensation for any damage they may have incurred.

Family Advocate 2017 - 2017

Pee Dee Partnership Head Start Program - Florence, SC

Identify and recruit Head Start-eligible families and children, including children with disabilities and underserved populations.

• Select the participants for the Head Start program strictly in accordance with the predetermined protocols and guidelines.

• Maintain compliance with enrollment standards, it is essential that consistent funding is provided for enrollment levels. Kindly ensure that this is followed through without any lapses.

• Provide appropriate follow-up when absences are frequent.

Intern-Domestic Violence Advocate 2015 - 2015

Pee Dee Coalition - Florence, SC

Throughout my career, I have effectively motivated and guided hesitant individuals to speak up for their rights confidently. My track record of success in this area speaks to my expertise and dedication to empowering individuals to advocate for themselves.

•As part of my duties, I oversee the management and maintenance of various records. My primary objective is always to maintain the highest standards of privacy and accuracy. I am committed to safeguarding confidential information and protecting it from unauthorized access or disclosure.

•Provided steadfast support to individuals who have suffered from the severe effects of relationship violence, stalking, and sexual abuse. My primary objective was to aid them in triumphing over their traumatic experiences and challenges by delivering exceptional assistance and support. My unwavering commitment remained focused on furnishing the best possible aid to those in dire need.

•Hands-on experience in providing crisis line, office, and house coverage and assessing immediate crisis needs of clients.

•Talented in managing incoming calls and walk-in clients in a patient and appropriate manner. Competent at conducting potential shelter client assessments and intakes.

•Able to oversee house security and document shelter happenings and clients’ activities as part of recording services.

Childcare Worker 2002 - 2003

Italian Home for Children - Jamaica Plain, MA

Complete administrative duties, including recording attendance, revising internal documents, and handling phone communications.

Maintained schedules, provided clear and precise directions, and ensured that all operations were well-organized. I was responsible for ensuring that all tasks were completed within their respective deadlines, and I closely monitored the progress of all operations to ensure that everything ran smoothly.

Accompany children to and from school, on outings, and to medical appointments.

Business Department Assistant 1999 - 2000

Naugatuck Valley Community Technical College- Waterbury, CT

Direct, coordinate, and evaluate the activities of personnel, including support staff, and engage in administering academic institutions.

Advise students on course selection, progress toward graduation, and career decisions.

Establish operational policies and procedures and make necessary modifications based on analysis operation, demographics, and other research information.

Aid faculty staff in teaching classes, conducting orientation programs and issuing transcripts, degrees, duties, and certificates.

Library Assistant 1997 - 1999

Naugatuck Valley Community Technical College - Waterbury, CT

Perform accounting and bookkeeping activities such as invoicing, maintaining financial records, budgeting, and handling cash. Open and close the library during specified hours and secure library equipment, such as computers and audiovisual (AV) equipment.

Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing material.

Aid librarian in maintaining collections of books, periodicals, magazines, newspapers, audiovisual and other materials.

Register new patrons and issue borrower identification cards that permits patrons to borrow books and other material.

Send out notices and accept fines payments for lost and overdue books.

Education

Master of Human Service, Specialization in Social and Community Services 2019

Capella University - Minnesota, MN

Bachelor of Social Worker, Specialization in Generalist Social Work 2017

Limestone College - Gaffney, SC

Bachelor of Social Work Completed coursework toward Majoring in Social Work in 2015

Coker College - Hartsville, SC

Associate of Science, Concentration in General Studies 2013

Naugatuck Valley Community College - Waterbury, CT

Additional Skills

Communication Skills: I have a positive, patient demeanor that allows me to communicate calmly and effectively with people from all walks of life.

Passion for Helping Others: I am driven to care about the well-being of those I work with and improve the community.

Organizational Skills: I am responsible and organized and have extensive experience managing files and paperwork.

Familiar with Microsoft Word (Excel, PowerPoint, and Outlook)

Specialized Training

Pee Dee Coalition against Domestic and Sexual Assault - Florence, SC

In the month of January in the year 2015, I completed the Victim Advocacy Certification Training program. This training ensured that I was equipped with the necessary knowledge and skills to aid and support victims of different types of crimes.

Volunteer Experience

Social Work Assistant 2002 – 2004

Beth Israel Deaconess Medical Center-Parent Connection - Boston, MA

The Parent Connection Program provides peer support to first-time mothers in a safe and nurturing environment. As a Unit Coordinator, I have seen firsthand the program’s profound impact on these women. They connect with others experiencing similar challenges and receive emotional guidance to navigate motherhood. Seeing the community develop is heartwarming, and I'm honored to be a part of it.

I offer phone counseling services to first-time mothers during their postpartum period, working in collaboration with a Unit Coordinator. Through this support, we aim to assist new mothers in navigating the challenges of motherhood and promote their overall well-being.

As a skilled professional in the medical industry, I adeptly manage and promptly route incoming calls to their intended recipients with utmost efficiency and accuracy.

Ensure that messages or documents, such as laboratory results, are directed to the appropriate staff.

Arrange hospital admissions for patients.

Assist in coordinating hospital admissions for patients.

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