Paola Chale

**** ************* **** #*** ***** FL, 33172 786-***-**** adyycj@r.postjobfree.com

Personal Profile & Skills

Flexible and able to adapt to any workplace environment with a real passion for my work.

Competency in MS Office, databases, and company software.

Plan and organize the activities of the department head to ensure sufficient and effective workflow.

Strong problem-solving skills.

Able to maintain confidentiality of sensitive information.

Excellent interpersonal skills, phone manners, and office etiquette.

Professional Experience

November 2021 - July 2023 / Global Logistical Connections/ Import-Export Senior Coordinator

Receive pre-alerts.

A-Z management of inbound FCL LCL and airfreight consignments.

Sends arrival notices to customers and confirms import customs and delivery instructions.

Arranges import customs and delivery, according to customer instructions.

Coordination with trucking companies/Steamship Lines/Other Freight Forwarders among others.

Maintained an effective data management system to track all shipments and deliveries.

Addressed any issues with late or missing shipments or expected deliveries.

Maintain constant communication and updates with the overseas offices, Consignee, etc.

Preparing quotes and/or pricing proposal to customers upon request.

Enters billing info to Cargo Wise.

June 2019-November 2021 / Interport Logistics, LLC / Import Department, Doral FL

Review paperwork prior to entry process to ensure that all necessary

documentation have been received, to then proceed with clearance.

(i.e., Commercial invoice(s), packing list(s), AWB, MBL, Certificate of Origin).

Perform duties to ensure that we meet the Customer SOP (Standard Operational Procedure).

Process FTZ entries (CF214) and IT's (CF7512).

Prepared and file electronic In Bond and PTT applications.

Process import US documentation via ACE (Automated Commercial Environment) such as CF7501, which include government agency declarations (FDA, DOT, F&W, USDA, TSCA, APHIS-LACEY ACT) for Air and Ocean shipments including RLF in a paperless environment.

In charge of transmitting ISF (Import Security Filing).

Handle crossing border shipments.

Process Insurance for cargo and single-entry bonds.

Communicate with CBP to expedite the removal of holds by sending documentation to CBP for review or setting up inspections.

Track all containers and air freight for arrival and update the Customer accordingly.

Process payments to the airlines, steamship lines, terminals and CFS locations for pickup of cargo.

Coordinate deliveries to our customers with our assigned trucker and follow up to ensure on time delivery and obtain POD’s.

Communicate directly via telephone and email with the airlines, steamship lines, trucking companies, and the customer.

Invoice the shipment and create packets for customers.

Us Air Import-Customs Entry Writer Specialist.

Track all air shipments for arrival to Miami and request full nomination (1F) from the Airlines to have freight brought to our facility.

June 2018 – May 20219 / A. Customs Brokerage / CHB Executive Accounts, Doral FL

Receive import shipment documentation and information.

Review import documentation for accuracy and completeness.

React by notifying relevant parties of any missing documentation, information or if any errors are found.

Request necessary documentation such as certificates of origin, TSCA, phytosanitary certificates, FDA registrations, etc.

Continuously inform clients of the status of their shipments from receipt of documents to destination and delivery.

Follow up on all operational matters to ensure completion, file closure, and no pending transactions. Process import US Customs documentation including CF 7501, CF7512 and other PGA declarations, FDA etc.

Assist clients with posting bonds, obtaining bonds, insurance, and other trade-related requirements. Coordinate process of air and ocean carrier's as well as other transportation companies including but not limited to trucking companies, NVOCC's, Freight Forwarders, Warehouse, 3PL's. Advise clients on import restrictions, logistics, HTS, insurance, antidumping/countervailing duties, quote, Trade Priority Issues and other trade-related items.

October 2017 – June 2018 / United Customs Services / Imports Coordinator - Customs Brokerage Agent, Doral FL

Process imports entries through ABI.

Knowledge of Customs forms.

In charge of processing import shipping documentation including AWB, B/L, Arrival Notices, Manifest, AMS, ISF, Invoices and In-bonds.

In-bonds entry.

Obtain freight release from airlines, and steamship lines.

Interact with Customs, import carriers and domestic carriers to arrange for coordinated handling of product from source to delivery.

Prepare invoice according to negotiated client rate schedules and submit to client with all appropriate charges and back-up documentation. (Billing).

Maintain complete and accurate files (both hard copy and in the computer, as appropriate) for documentation and compliance purposes.

October 2015 – September 2017 / B&H Worldwide, Forward Freight Operations & Accounting, Doral FL

Worked with accounts payable/receivable teams.

Served as Accounts Payable backup.

Performed advanced bookkeeping and administrative invoices.

Post and maintain accounting documents in the database.

Ensure invoice payment.

Communicated effectively with clients and responded to their requirements.

Actively managed booking updates, tracking shipments and bill of lading with carriers and customers to ensure accurately updated on-time delivery to eliminate any potential customs issues.

2013 – 2015 / CP General Group Inc., Remodeling and Construction, Miami FL

Compare pricing and prepare estimates for customers.

Purchase materials.

Organize customer files and carefully perform the work on the agreed dates.

Manage vendor payments.

2007 – 2012 / State Trust Life & Annuities Insurance, Underwriting Assistant, Miami FL

Review and check applications and supporting documents.

Code and process applications into required electronic format.

Scan documents into the database.

Audit on-line applications for accuracy and completeness.

Load information onto designated databases.

Communicate requirements and/or decisions.

Maintain complete activity logs and prepare reports.

Respond to requests for information and statistics.

Retrieve and present required information in various formats.

Manage application changes.

Communicate with applicants via telephone and in person.

Travel to the Dominican Republic for training and supervising the staff.

2006 – 2007 / Action Sod Nursery, Accounts Payable and Executive Assistant, Miami FL

In charge of administrative duties for executive management. Responsibilities included vendor payments, cost assistant and customer service.

Excellent interpersonal skills and ability to work well with all levels of internal management and staff as well as outside clients and vendors.

Work Experience outside US:

Consunet Retail Business / Administrative Manager Retail / Lima, Peru

Ripley Department Store Customer Service / Call Center Supervisor / Lima, Peru

Citibank N.A / Citiphone Representative Banking / Lima, Peru

Banco de Crédito del Peru / Telephone Bank Agent / Lima, Peru

Iberia Airline, Lima, Peru / Reservation Agent / Lima, Peru

Education

Florida National College / associate degree / Business Administration / Miami FL Montemar / Faculty of Administrative Hotel Service / Lima Peru Carmelitas / Elementary and High School diploma / Lima Peru

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