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Customer Service Representative

Location:
Lynchburg, VA, 24502
Salary:
$22.00
Posted:
August 15, 2023

Contact this candidate

Resume:

Lisa Quinones

Willingboro, NJ

adyyc4@r.postjobfree.com

+1-856-***-****

Authorized to work in the US for any employer

Work Experience

Medical Front Office

Eyecare Physicians & Surgeons of NJ - Medford, NJ

September 2016 to July 2023

Check-in and out patients, collect co-pays, prepare patients charts, retrieve referrals and authorizations, schedule IME's, EMR, answer telephones, schedule next visit appointments, collect co-pays, etc. Patient Service Representative

HFMI - Washington, DC

October 2014 to February 2016

Responsibilities

Applied patients for medical insurance, copied all demographic documents, followed-up with patient, collections, used Navinet, Passport, and Relay to verify insurance, etc. Skills Used

PC use, multi-line telephone, fax machine, scanning, faxing, etc. Bus Aide

BOE Mount Laurel Transportation - Mount Laurel, NJ January 2010 to May 2012

Responsibilities

Transported special needs children to and from school. Manager

Second Hand Daycare Center - Virginia Beach, VA

June 2008 to November 2009

Responsibilities

Processed enrollments, kept attendance, health and safety records, ordered supplies, kept billing records, kept students files up to date, including medical and emergency contact information, records of any behavior incidents, made school snacks and lunches in accordance with federal school lunch programs. Registrar

Virtua - Voorhees, NJ

June 2002 to May 2008

Responsibilities

Checked in patients, verified patients insurance, scheduled appointments, made copies of insurance cards, ordered radiology test, retrieved pre-certs and authorizations, etc. Caseworker

Hispanic Social Services - Willingboro, NJ

August 1998 to October 2000

Responsibilities

Coordinated care services and help my clients identify and obtain resources, gathered information and identify problems to help clients meet their needs, handled our food bank, which was only a one-time service, translated in court cases, used my typing skills, bilingual skills, etc. Education

Technical School in Office Automation

Cittone Institute - Mount Laurel, NJ

February 1994 to March 1995

Graduated in General Studies

Pemberton Twp High School - Pemberton, NJ

September 1981 to June 1985

Skills

• MicroSoft Word, Windows, Excel, Outlook, PowerPoint, Meditech, Passport, Relay, Navinet, Billing, Bilingual (English - Spanish), typing 50 wpm, fax machine, copy machine, scanner, customer service, collections, cash register, handling cash, check and credit card transactions, etc. (10+ years)

• Insurance Verification (10+ years)

• Medical Receptionist

• Medical Scheduling (10+ years)

• Translation (10+ years)

• Patient Care (10+ years)

• EMR Systems (10+ years)

• HIPAA

• Medical terminology (10+ years)

• Medical Office Experience



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