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Customer Service Quality Control

Location:
Hayward, CA
Salary:
90.000
Posted:
August 15, 2023

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Resume:

GRANT SHIFFER

**** ********* ***** ******* ** ***58 · 209-***-****

adyya8@r.postjobfree.com

I am looking for an exciting career opportunity where I can grow within a company, advance my professional skills and abilities as a team member as well as contribute significantly to achieve your company objectives. I offer keen attention to detail and strong decision-making skills to manage multiple, simultaneous tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

EXPERIENCE

JUNE 2022 – PRESENT

ASSISTANT SUPERINTENDENT, CEC HOMES

Managed multiple homes and sub-contractors at once while maintaining organization and timeliness.

Managed daily activities of homes under construction from initial buyer meeting through completion to ensure quality control, materials management, ordering and scheduling of suppliers and subcontractors.

Maintained the safety of the job site by monitoring sub-contractors’ behavior and professionalism.

Complete knowledge of contracts, schematics, labor agreements, and local codes.

Resolve problems regarding procedures, labor, equipment scheduling, and other appropriate matters.

APRIL 2022 – JUNE 2022

ASSISTANT SUPERINTENDENT, RAYMUS HOMES

Managed multiple homes and sub-contractors at once while maintaining organization and timeliness.

Managed daily activities of homes under construction from initial buyer meeting through completion to ensure quality control, materials management, ordering and scheduling of suppliers and subcontractors.

Maintained the safety of the job site by monitoring sub-contractors’ behavior and professionalism.

Complete knowledge of contracts, schematics, labor agreements, and local codes.

Resolve problems regarding procedures, labor, equipment scheduling, and other appropriate matters.

OCTOBER 2016 – MARCH 2022

ASSISTANT SUPERINTENDENT, BRIGHT HOMES

Managed multiple homes and sub-contractors at once while maintaining organization and timeliness.

Managed daily activities of homes under construction from initial buyer meeting through completion to ensure quality control, materials management, ordering and scheduling of suppliers and subcontractors.

Maintained the safety of the job site by monitoring sub-contractors’ behavior and professionalism.

Complete knowledge of contracts, schematics, labor agreements, and local codes.

Resolve problems regarding procedures, labor, equipment scheduling, and other appropriate matters.

SEPTEMBER 2003 – OCTOBER 2016

CUSTOMER SERVICE REPRESENTATIVE, bright homes

Taking care of all customers’ needs and requests in a timely and efficient professional manner.

Created quality inspection reports, preformed hands-on work.

Flexibility in availability to work and available for emergency on-call jobs.

Averaged 120 homes per month with new construction, including 9 subdivisions.

Scheduled sub-contractors and inspectors to complete all items on walk through reports.

Met with all homeowners at frame walks, walk-through, and key releases to ensure quality control.

Built productive relationships resolved complex issues and gained customer loyalty.

EDUCATION

LABORER FOR ASBESTOS REMOVAL, construction trade school local 261

HIGH SCHOOL DIPLOMA, ocala high school

SKILLS

Carpentry

Customer Service/ Public Relations

Roofing & Repairs

Sheet Rock Repair

Light Plumbing & Electrical

Training Skills & Abilities

Subcontractor Liaison

Insurance Work

Remodel Work

Home Inspections

Warranty Work

Microsoft Word

ARMY RESERVE

Sharps Army Depot, Lathrop CA

1981-1987

REFERENCES

References available upon request



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