I am seeking an entry-level position to begin my career in a high-level professional environment.I want to make use of my interpersonal skills to achieve goals of a company. I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. Highly organized and enthusiastic Administrative Intern with a proven track record in a workplace environment. In my previous role as a Cashier/Reseller, I demonstrated the ability to work under intense pressure, sell products and services to customers from all backgrounds, handle customer complaints and solve problematic situations as and when they arose. I always managed exceeding my sales targets. I am proficient in business, reflected in my familiarity with different types of systems. As a graduate with four years’ experience in entrepreneurship, I am excellent in working with others to achieve a certain objective on time and with excellence.Also willing and able to travel, relocate, and learn new skills.

EDUCATION

Advanced diploma in Entrepreneurship

Cape Peninsula University Of Technology

Majoring in Entrepreneurial Finance. Modules: Enterprise Development, Management for Entrepreneurs, Project Management and Research Methodology Diploma in Entrepreneurship

Cape Peninsula University Of Technology

Majoring in Entrepreneurship and Finance. Modules: Mercantile law, Small Business Management 3 and Small Small Business Operations.

National Senior Certificate (Matric)

St James Senior Secondary School

EXPERIENCE

General Worker

City of Cape Town

Cleaning the streets of Cape Town.

Administrator

Western Cape Government ( Lady Michaelis CDC)

General Administration duties.

Assist incoming public / Queue marshal.

Filing and answering telephone enquiries.

Assist with the collection, collation, compilation, validation, capturing and reporting data on Information System.Admit, assess and open folders for patients on PHCIS. Obtaining correct information from patients and capturing it accurately on the system. Capturing and retrieving data on PHCIS (Primary Health Care Information System). Analyze data trends, ensure proper data flow and monitor and evaluate data to ensure data quality.

Perform basic clerical duties and office administration. Copying, faxing and filling of patients Referral letters and making telephonic bookings at respective hospitals.

Maintenance of files and patients folder.

Making appointments for patients at respective windows. Drawing, sequencing, prepping, re-filling and archiving of patients folders in according. Presenting of data statistics on a regular basis.

Perform folder audits on a monthly.

Deal with patient queries.

1st September

2022 - 31st

May 2023

31 March 2017

- 10 January

2020

6 January

2006 - 13

January 2013

Call center agent

Exl Media24

Answer calls and give information to callers, take messages, or transfer calls to appropriate individuals.

Keeping track of all communications sent out to the client, payment plans agreed to and ammounts paid.

Cashier

Kentucky Fried Chicken

Meeting and exceeding sales targets.

Maintained a clean and healthy working environment by following all health And safety procedures and ensuring that hygiene was always at a maximum. Developed a positive relationships with regular customers by balancing customer “needs” and “wants”.

All rounder

Zibula Family Cafe

Serving customers.

Dealing with customer queries and complaints.

Handling payments.

Displaying products.Helping with special promotions. Ordering stock.

Overseeing deliveries.

SKILLS

Computer proficiency. Leadership experience. Communication skills. Organizational know-how. People skills. Collaboration talent. Problem- solving abilities Excellent computer literacy skills including but not limited to MS Word, Excel, Access, Outlook, etc. Ability to work with cooperation and teamwork. Attention to detail. Exemplary leadership and supervisory skills LICENCE AND CERTIFICATES

Driving License

Code 8 / Code B

Western Cape Government

Sinjani and Ideal Clinic system.

National Empowerment Fund

SMME Entrepreneurship Training.

National Youth Development Agency

NYDA Start your business (SIYB).

Kentucky Fried Chicken

Recognition for Most Respectful.

Silver Solutions Security

Security first line supervisor ( Grade B).