Tonia Woodard

**** **** *****

San Antonio, Texas 78244

726-***-****

adyy6q@r.postjobfree.com

CAREER OBJECTIVE: To obtain a Customer Service position with a growing company that will allow me an opportunity to use my skills and experience achieving a rewarding career.

EDUCATION:

Career Quest Business Administration 2008/ 2009

St. Philip's College GED 1988

Vaco

Consultant (CSR). June 1,2020 - June 30, 2022

Healthcare Communications Agent

Connexion Point Sept. 29,2020- May 31,2021

Seasonal Temp Agent, data entry,call routing, enrollment duties,use of dual monitors and computer systems to assist customers concerns

Home Care Provider July1, 2017 - Sept. 28,2020 San Juan Home Care Agency

Assist clients with hygiene, household chores, meal prep and escort to appointments as needed.

Technical Support Agent Dec. 2014 - Jun. 2015

IBEX Global

Performed tech support for Frontier Communications, Uverse and Broadband communications.

School Crossing Guard April 2006 – Sept. 2008

City of San Antonio

Performed traffic management that included assisting elementary school children with safely crossing busy intersections. Responsible for temporarily stopping the flow of traffic to ensure safety.

Data Entry Clerk (Seasonal) Feb. 2004 – Oct. 2008

Directory Distribution Assoc.

Responsible for entering data into the computer. Duties included compiling; sorting, and verifying accuracy of data to be entered, keeping record of work completed, and preparing documentation for accurate payroll.

Shipping Clerk Oct. 2004 – July 2005

The News Group

Duties involved pulling orders in preparation for shipment, verifying and entering receipts of incoming shipments, obtaining merchandise from warehouse shelves to fill orders, carefully verifying identity information and quantities, and data entry to keep accurate records of all materials received, inspecting and warehousing shipments, reconciling packing slips, and verifying materials are delivered to correct destinations.

Infant Room Teacher Dec. 2001 – Oct. 2003

Feed My Sheep

Responsible for performing a combination of basic care and

teaching duties for children six weeks to three years old.

Custodian Sept 1995 – Aug. 1996

SAISD

Responsible for maintaining clean and sanitary school facilities, to include general cleaning, Duties also

involved proper floor care.

Quality Control Clerk July 1993 – Nov. 1995

MSAS

Performed random checks of warehouse merchandise

and procedures.Duties included daily samplings of shipping

and receiving samplings. Recording and compiling. quarterly reports.

SKILLS

●Word Processing

●MS Access

●MS Power Point

●MS Publisher

●MS Excel

●Keyboarding (30 wpm)

●Business Writing

●Accounting

●Spreadsheet Management

●Project Management

●Business Communication

●Business Office Procedures

●Database Management

●Shipping and receiving

●Data Entry

●Payroll Distribution

●Filing

●Cash Handling

●Route Management

●Childcare

●Floor Maintenance

●Retail Sales

●UVERSE and broadband troubleshooting

●Call routing

●Home care assistance

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