CALL CENTRE AGENT WITH *
YEARS EXPERIENCE
Gabisile Ndlangamandla
adyy1v@r.postjobfree.com
076258785 / 067*******
SUMMARY
I'm a hard worker that has the ability to learn quickly. I can also work under pressure, I take my work as my rst priority. I'm a team player & I provide good customer se ice. I'm a good listener & always willing to assist customers. I'm one of the employees that employers rely on. CAREER OBJECTIVE
I seek challenging oppo unities where I can fully use my skills for the success of the organisation.
SKILLS
Customer Se ice Meet customers expectations, advising & providing solutions. EXPERIENCE
Aug-2021 - Till Today Client Se ice Consultant
Hollard
Updating clients details, breaking down statements, setting up manual debits, sending policy documents, solving queries.
Jan-2019 - Aug-2020 Customer Se ice Consultant
Edcon
Sales in Credit Limit Increase, removing block codes, collecting on oversold accounts & advising on credit balance.
Jan-2018 - Dec-2018 Adisor
Webhelp
United Kingdom based company for online shopping. Assisting customers on eve queries from ordering, delive, returns & breaking down statements. Jan-2016 - Dec-2017 Call Centre Agent
Bytes People's Solutions
Assisting Vodacom customers on prepaid queries then got promoted to solve queries of contract customers.
Nov-2014 - Dec-2016 Waitron
Nandos
Preparing customers meal aa a back griller then got promoted to se e customers at the front as a waitress.
Jan-2012 - Oct-2014 Head of Special Projects
CWP
Managing projects such as Home Base Care, Spo & Culture. Jun-2010 - Aug-2010 Data Capturer
SAICA
Capturing data for students who quali ed for bursaries to study cha ed accountants. Jan-2007 - Dec-2008 Basketball & Netball Coach
Bishop Bavin School
Coaching pupils, preparing them for competitions & tournaments. EDUCATION
Degree/Course Year of Passing
Ce i cate
Harambee Youth Acclerator, Customer Se ice
2012
Ce i cate
Quest Computer Skills Centre, Data Capturing
2008
Ce i cate
Bishop Bavin School, Matric
2006
PERSONAL DETAILS
Address 7962 Ext 10, Alexandra
Johannesburg, 2090
Date of Bi h 1987-02-21
Gender Female
Nationality South African
Marital Status Single
REFERENCES
Raeesah Pearce
Team Leader Hollard
074******* adyy1v@r.postjobfree.com
Mphala Mampuru
Team Leader Edcon
076******* adyy1v@r.postjobfree.com
Kagiso Moja
Team Leader Webhelp
071******* adyy1v@r.postjobfree.com
Pinky Nene
Team Leader Bytes People's Solutions
079******* adyy1v@r.postjobfree.com
Linda Garayi
Manager Nandos
Cedric Chauke
Administrator CWP
Nthato Selebi
Manager SAICA
082567743 adyy1v@r.postjobfree.com
Yves Dekom
Spo Coordinator Bishop Bavin School
Gabisile Ndlangamandla