Customer Service Retail Sales
Resume:
Tashiauna Hamilton
Orlando, FL *****
adyxxk@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Outbound enrollment specialist
Papa INC - Orlando, FL
January 2023 to Present
• Take Calls
• Assists with enrollment
• Provide Great Customer Service
• Assists with Questions Client May Have.
• Scheduling Appointments For Clients
Customer Service Representative
Faneuil - Orlando, FL
November 2021 to October 2022
• Managed client records
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Resolved customer information and complaints
• Managed customer accounts
• Greeted customers
• Resolved customer issues
• Worked in the inbound call center
• Assisted customers via live chat
• Responsible for troubleshooting applications
Cashier/Customer Service
Phantom Fireworks - Orlando, FL
May 2021 to December 2021
1. This Job Was Seasonal Part Time Position.
2. Stocking fireworks
3. Cashier
4. Handling money
5. Provided customer service
6. Maintaining a clean work environment
Retail Sales Associate and Cashier
Ollie's Bargain Outlet - Orlando, FL
April 2019 to February 2020
• Assisted with returns
• Stocked the floor
• Maintained a clean service environment
• Provided pleasant customer service
• Answered incoming calls
Education
High school or equivalent in Adult Highschool Program Mid Florida Tech - Orlando, FL
December 2017 to August 2019
Skills
• Guest Service
• Customer Service
• Cash Handling
• Retail
• Sales
• Communication skills
• Retail Sales
• Assistant Manager Experience
• Cashiering
• Merchandising
• Food Service
• Food Preparation
• English
• Food Safety
• Serving
• Cleaning
• Stocking
• POS
• Organizational Skills
• Customer support
• Documentation review
• Live Chat
• Quality Assurance
• Microsoft Outlook
• Account Management
• Technical Support
• Zendesk
• Typing
• Upselling
• Troubleshooting
• Help Desk
• Data Entry
• Analysis skills
• Phone etiquette
Languages
• English - Expert
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