JANELL M. RESPICIO

**** ***** **. **.

Gig Harbor, WA 98329

Ph. 808-***-****

E-mail. adyxw6@r.postjobfree.com

Skills Summary

Housekeeping Manager, Housekeeping Operation Manager, Service Response Manager Organized, Multitasking, Communicator, Dependable and Proficient with Technical Skills Education

Waialua High School- Graduated 1978

BBB of the Year Recipient - 1992

Aramark Manager Training Institute – Graduate 2001 FEMA Certified – Graduate 2003

Awarded Manager of the Year – 2011 and 2003

Experiences:

Healthcare Services Group - District Manager 10/2019 present Healthcare Services Group- Account Manager/MIT Trainer 5/18/2018-10/2019 Renton-Federal Way-Auburn-Seattle-Sequim other related areas Healthcare Services Group Duties: Maintaining HCSG Accounts and training new managers to the field with an 8 week program, Budgeting accounts FTEs, Budgeting supplies, Scheduling, Maintaining Laundry Department budgets, linen pars established and maintained. Training new employees to the Housekeeping dept., Laundry Dept. and other managers in any given district that needs training in Manager positions. Submissions of payroll using blur force, hiring using the Icims software. Monthly reports, Linen reports, Facility tours Monthly due to Administrators. Manager Meetings with Account managers in district settings as ongoing education. Survey readiness, sent to all facilities in the area to ensure employees and Managers were prepared for the survey. Helping District Managers to prepare their buildings for site reviews by owners, to be in compliance.

Alaska AirLines /Horizon Group / 07-2017- Present / Ground Service Agent, Customer Service Agent @ SeaTac WA.

Duties: Tagging and Loading Customers Bags, Submitting Load Plan’s on time, Load assist at aircrafts, Communicates with the Alaska/Horizons Pilots and Crew, Communicates on time boarding with the gates, Helps with loading special needs customers, As well as following Port of Seattle and TSA, FAA guidelines.

Horizon HR – 310 -806-1586

Kapolei Greenz / Operation Manager / 09-201*-**-****…….Lay off Duties: Ordering supplies, Scheduling of employees and weekly jobs, Payroll, Customer Service, Marketing, Retail sales, DPP Planning

Contact Altres Kapiolani

Queen’s Medical Center 566 bed facility- Sodexo/ Operation Manager / 06-2012 - 07-2014 Lay off

Duties: Scheduling, Budgeting, Hiring, Terminations, Training, Payroll, Customer Service. Department’s responsible for: Housekeeping, Laundry and Transporting, Service Response Center and weekend Manager coverage for the Dietary Department, Head of Linen Management Committee and Safety Committee,

Contact Sodexo HR West Reign @ 1-855-***-****

JR Cleaning Service / Owner Operator 05-200*-**-**** Duties: Move out cleaning only, Carpet Cleaning, Windows, Staging, preparing homes to be sold for realtors. Ordering supplies, Marketing, Training, Word, Xcel, Invoicing, Billing. Contact Roland Respicio co- owner 808-***-****

2

Wahiawa General Hospital 266 skilled beds and 130 medical beds/ Aramark Manager Housekeeping 07-1999- 08-2007

Duties: Customer Service, DOH (Dept. of Health) Inspections, JCAHO (Joint Commission on Accreditation of Healthcare Organization) Inspections, Training, Budgeting, Scheduling, Payroll, Hiring, Terminating Employees, Safety Committee Member, Infection Control Committee Member Head of Linen Management, Isis Integrated software system, Word, Xcel, Power Point, Various e-mailing systems etc. . Monthly reports due to the CEO. Contact HR @ Wahiawa General Hospital 1-808-***-**** Mrs. Clean Inc. Co- Owner 1993-1999, Business sold November 1999 Duties: Payroll, Hire, Training, Billing, Customer service, Estimating Jobs, Manager. Contact Luana Tank @ 1-360-***-****

Wahiawa General Hospital 1983-1993

Duties: Housekeeper, Dietary Helper, Retail Snack Bar Dietary. cleaning rooms, calling diets as well as preparing diets, Customer Service Snack bar. Contact HR @ 1-808-***-****

Accomplishments:

Manager of the Year / Housekeeping Manager X2

Employee of the Year / Housekeeper X2

Class Reunion Organizer elected for the past 5 Reunions Wahiawa General Hospital Association Member since 1984 FEMA Certified

Maintained above average in Health Care Regulated inspections Created Customer Service training program for employees and Doctors / Wahiawa General Consulting Services for regulations in Long Term Care Facilities 4 years 3

Professional Affiliations:

Wahiawa General Hospital Association Member since 1999 FEMA Member since 2006

HAH Coalition Member (Health Care Assurance of Hawaii) since 2007 Personal References:

Larry Preston, Former CEO Wahiawa General Hospital / 1-702-***-**** Kevin Donnelly, Former Director SRC Sodexo Queen’s Hospital / 1-808-***-**** Andrew Rich, Former Sodexo Director of Services / 1-408-***-**** Hubert Beite, Former Aramark Facilities Director / 1-808-***-**** Luana Tank, Former Owner Mrs. Clean / 1-306-***-**** 4

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