The Personal Resume of Jeff J. Anderson

**** ** ****, ********, ** 97213

425-***-****

adyxvz@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Strong in customer relations. Consistently the go to person for guest recovery

Strong coaching skills: training, active listening, motivating

Exceptional planning and organizational abilities

More than 35 years’ experience in restaurant and bar management

Hired and trained new staff for restaurant openings and concept changes

Developed new work procedures and systems for servers and bartenders

Developed bar and restaurant community promotion program

Responsible inventory and ordering both for bar and for kitchen

Provided incentive programs for server and bartender sales and gift card sales

Banquet management experience

Eight years of experience coordinating volunteers for the United Methodist Church

Volunteer Coordinator and Office Manager of a political campaign

Eight years of paid experience planning events including mission trips and a yearly 500 person event at University of Puget Sound

Five years of experience developing and leading trainings and workshops in youth and young adult ministries

EDUCATION

=Master of Divinity, Vancouver School of Theology, Vancouver, BC...1998

=BS, History, Portland State University...1989 University Honors Society, Three Times on Dean’s List

RECENT PROFESSIONAL EXPERIENCE

ParkStone Wood Kitchen, Portland, OR…October, 2022 to Present

General Manager

Responsible for all aspects of the restaurant

The Cheesecake Factory, Tigard, OR…March, 2022 to October, 2022

Assistant Manager

General supervision of staff, proper procedure, guest relations

Ezell’s Famous Chicken, Tigard, OR…Feb, 2021 to February, 2022

Assistant General Manager

General supervision of staff, proper procedure, guest relations

Red Robin, Puyallup, WA...May, 2018 to Jan, 2021

Assistant Manager/Bar Manager

- Accountable for beverage inventory and ordering, liquor costs: 20% average

- Scheduling of host and off premise/to go team

- Direct supervision of lounge and host staff

- General floor supervision of 30 employees

-Sales: 3.6 million yearly

Reason for leaving: presently employed but moving to Portland

Adriatic Grill, Tacoma, WA...Sept, 2015 to February, 2018

Food Server

Reason for leaving: building was sold

Anthony’s Restaurants, Bellevue, WA...August, 2010 – July, 2014

Dining & Banquet Room Manager, Anthony’s, Gig Harbor...July, 2011 to July, 2014

−Served as only other manager to General Manager − $2.5 million in annual sales, 90 seat NW style & 90 seat casual lounge

−Oversight of staff of 20 servers and 15 support employees

=Responsible for liquor inventory and order, average liquor cost: 17%

−Sell and service banquet space of appx. 2000 sq. ft.

−Tripled server gift card sales through an incentive program & coaching %

−Increased wine sales 10 15% through training & upsell contest

−Increased banquet sales 400% in 2013 over 2012

Reason for leaving: to ‘parent’ my children for a year

Assistant Manager, Anthony’s Bell Street Diner, Seattle, WA...July, 2010 to July, 2011

- Fully responsible for fast casual outlet, “The Fish Bar”

− Redeveloped outlet training materials and implemented to staff

− Hired and trained seasonal staff

=Direct supervision of over 50 employees

Promoted to Dining Room Manager at Gig Harbor

Daphnes Greek Café, Renton, WA...July, 2009-July, 2010

General Manager

-Average sales: $10,000 weekly

-Supervised 10 employees

−Opened new restaurant at “The Landing” in Renton

−Conducted door to door marketing campaign to community

Reason for leaving: Property closed due to change in ownership & a lease with unrealistic balloon payments

The Original Roadhouse Grill, Federal Way, WA...September, 2006- Julyi, 2009

Restaurant Manager

− Casual, “steak & ribs”, family restaurant near the Commons Mall

− Part of pre=opening team, responsible for the kitchen during opening

− Served as front of house floor manager after six months

− Operated room service delivery system for adjacent hotel

= Supervision of 30 employees

Reason for leaving: to pursue an opportunity in fast casual

United Methodist Church ...1995–2006

Director of Youth and Young Adult Ministries

Pacific NW Conf, United Methodist Church, Des Moines, WA...2002 to 2006

Associate Pastor

Marysville United Methodist Church, Marysville, WA...1998 to 2002

Youth Director

Mason United Methodist Church, Tacoma, WA...1995 to 1998

ADDITIONAL EXPERIENCE

Aztec Willie and Joey Rose, Portland, OR...1994 to 1995 Bar Manager

Eduardo’s, Red Lion – Lloyd Center, Portland, OR...1991 to 1994 Restaurant Manager

Tequila Joe’s, Elkhorn Resort, Sun Valley, ID...1990 to 1991 Outlet Manager

The Keg Corporation, Vancouver, WA...1989 to 1990 Assistant Manager

Barringers on Powell, Portland, OR...1986 to 1989 Manager

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