JS Joshua Smith

Experienced regional sales leader, business development and clinical diagnostic services director. Diligent and professional communicator, proven team builder, problem solver in various applications with keen focus on detail and exceptional customer service.

Location

Kennewick, WA

Phone

509-***-****

Email

adyxug@r.postjobfree.com

Website

https://www.linkedin.com/in/joshua-s-7635303b

Experience

2018-Present Sr. Business Advisor CB Benefits Kennewick, WA

• Assess and develop solutions to increase profitability with business partners Increased market-share 135% average YOY

• Recruit, train, market all functional items on GA team in continuous improvement/advancement

• Manage clientele and leads with CRM systems,

• Combined B2B partners > 500k, and over 50MM clients network

2017-18 Lab Manager Quest Diagnostics WA/Pac-NW

• Joined the Quest team to create new regional testing center

• Contract negotiations, responsible for technical and personnel criteria

• Product/procurement and logistics liaison

• Patient/provider ambassador in daily deliverables

2016-17 Lead Tech Providence Health Richland, WA

• Supervise clinical items and staff in high complexity laboratory

• Coordinated joint collaboration with business partners, including Life Flight, and Organ donor companies

• Efficiency lead using Lean methods and principles for increasing productivity and department performance

• Policy updates in relation to improved communication/customer service and increasing profitability.

2015-16 Lab Manager KVH Klickitat Valley Health Goldendale, WA

• Recruited to oversee all technical and personnel items in the department

• Established various business partners to expand local testing, decrease operational cost, and enhance revenue.

• Development in pioneer program with tele-Pathology, and genetic testing, as well to open on-site technical training program

• Responsible to Board of elected Commissioners in all metrics of the lab.

2002-2015 Lead Tech CBH Columbia Basin Hospital Ephrata, WA

• Supervise all lab staff and testing parameters

• Involved in numerous teams for advancing the CAH, and department

• Lead team to develop/deliver organization structure in communications, IT systems/support security and hospital expansion

Education