Administrative Assistant Customer Service
Resume:
Marisol Rodriguez
Lantana, FL *****
************@*****.***
To obtain a position with your company; with strong interpersonal and communication skills to assist internal and external customers tactfully, with quality, technical and non-technical skills to solve and analyze any problem, to insure you the employer will be completely satisfied. Highly motivated with the ability to work with little direct supervision; great teamwork skills and a positive attitude Work Experience
Receptionist
Intake Hat's Home Health Services, LLC - Boynton Beach, FL 2016 - Present
• Answer phones, Emails, Correspondence
• Greet Clients and potential employees
• All aspects of Intake, Patient Verification Hospitals, Doctors
• Translation for Spanish patients
• Provide assistance in general administrative activities and any other duties as assigned by the Assistant Facility Manager
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
Office Manager
Premier Motors of Palm Beach - West Palm Beach, FL 2009 - 2015
• Greeting all incoming calls and clients
• Excellent client service skills; ability to resolve issues in a professional and timely manner
• Translating for our Spanish clients
• Filling in for owners when out of state
• Collection
• Online listing and sales
• Opening and closing establishment
Administrative Assistant/Receptionist
Young & Young, LLP - Central Islip, NY
2005 - 2008
• Assist all clients in obtaining and completion of appropriate documents for their case.
• Prepared and mailed representation claim forms to the defendant's insurance companies.
• Requested hospital documents and police reports for the claims.
• Answered a high volume of incoming calls for the attorneys.
• Translated all legal documents from English to Spanish as well as interpreted for the clients.
• Handled all criminal calendars and court adjournments.
• Quick Books and Saga Court System experience.
• Completed all Inventory orders monthly.
Skills: Excellent communication skills, organizational skills, clerical, receptionist skills, local networking, Bilingual Spanish
Education
High school or equivalent in Interior Design
Philadelphia Art Institute
Skills
• Receptionist
• Scheduling
• Filing
• Data Entry
• Customer Service Skills
• Microsoft
• Clerical
• Microsoft Word
Assessments
Receptionist — Familiar
October 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/ share_to_profile/1db799121b2db8a8bf452fac3f4f28feeed53dc074545cb7 Intermediate Word Processing with Microsoft Word — Completed October 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/ share_to_profile/635a60482cfba3730f5760d3be69d6d0eed53dc074545cb7 Customer Focus & Orientation — Highly Proficient
October 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ bc3dde4a624e3198fa3a07aa60bcd7f9eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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